26 Sep 2022 · MoveAdvisor
1.0 out of 51.0
This company is only as good as their word and the contractors they hire, neither of which are worth the aggravation.
They will promise your items won't leave the truck they're loaded on and honestly can't control what the contracted company does with your stuff. They will promise timely delivery, but the contractor might let your items sit for 90+ days in a storage unit. And if there are any problems at all, they suddenly don't have to take responsibility, because it's all "the contractor."
We moved from the Midwest to the southeast, all while my husband was going through cancer treatment, and this company made us wish we threw everything we owned in the trash and just lived without furniture until we could replace it. It was frustrating, the broken and lost items were heartbreaking, and the utter lack of respect or understanding has soured our opinion on utilizing moving companies at all.
Hire someone to load a U-Haul, hire someone to drive it straight to your destination. Hire someone to unload it.
Don't use these brokers unless you want your life uprooted for months while you wait for your items, and your items ruined or lost in the process with no help from them.
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