21 Feb 2024 · MoveAdvisor
1.0 out of 51.0
Was quoted, in writing, by email $90.00 per hour, minimum 3hours, plus $69 fuel surcharge. Text message for start time came at 10:30 am. By 12:30 pm truck was at storage unit 2 hours after start, unload time when it was finally done took half an hour. Total should have been $339.00 + tax. Driver had us sign a document with some numbers on it. After the truck was loaded, he ADDED numbers to it and said the total was $805.00!! The manager, who stated his name was "Mike" accused me of making threats before I finished the first sentence, obviously he was scripted from plenty of practice with the situation. After 5 minutes he tried explaining that the call was being recorded where I immediately told him I now hope it was as You're supposed to LEGALLY disclose recorded calls upfront as it's a crime to record a call without upfront disclosure. By the way, Mike's real name is Igor Titov. After my friends from the Broward Sheriffs Dept. showed up, he agreed to almost the original number and instructed his movers to leave the furniture in the parking lot of the storage facility, my vehicle was parked where they couldn't move so they had no choice but to put it in the storage unit. It wasn't the driver's issue so we left them a tip and let them know they should never contract from them again. I am starting a class action suit against them so I need 4 more people to jump aboard and help stop these scammers from doing this again!
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