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Recent reviews

J
11 Aug 2022 · MoveAdvisor
1.0 out of 51.0
Just Terrible, they broke all my expensive furniture I bought a professional mattress moving cover, Rigo the manager said, "those aren't good we have professional equipment", his professional equipment was to wrap the Aireloom $9600 mattress into a burrito and broke all the inside, they dropped most of my furniture they are all damaged, when i tried to file for insurance claim the owner Robert didn't pick up any of my calls, he finally picked up and said there is no insurance you should think twice about messing with people who has your address and he then threatened to kill me by saying " I will send you 6ft under the ground no hospitals no one would ever find you" I have since installed cameras and had police out here and they assured me if I catch any of them contacting me or around my property they will be arrested, Thanks to the law enforcement I AM SAFE NOW. The movers also parked illegally so when the police arrived as they were blocking entrance to a parking structure they took off without finishing the move, later Jerry and Rigo (the movers) tried to hustle me on the side to hire them OUTSIDE of the company so they can finish the move as a side job, they even said "don't tell Robert he is psyco, you don't know him" all on recording which will be used in court. Robert is Psyco and he is seen in the screenshot breaching CA Law Section 1670.8 to the Civil Code "Yelp without fear law" as he is clearly asking me to take down my pictures and reviews or he will file criminal charges, and what ground? you can't possibly be this dumb! do not hire this company they are terrible people who will break yours stuff without reporting it to you, they used my expensive lamp as a door stopper, they are just flat out terrible unprofessional and Robert WILL gas light you with his time in the service, or tell you he has a PHd and is a lawyer and has many friends in the law enforcement, just a nasty disgusting unprofessionals you don't want to introduced to your kids, family or even invite in your life.
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C
28 Jun 2019 · MoveAdvisor
1.0 out of 51.0
Dear sir, We recently used your services from Merced, Ca to move to our retirement home in Sequim, Wa. The workers in Washington were great. However The workers in California were substandard. We were told the people would come three of them. One came half an hour late and Brian brought a fourth person who could not speak English but could ask for smokes. They started to when Brian decided to move the truck. The following is a list what transpired *The keys were lost and Brian could not remember what happened to them it cost me the use of a locksmith to get number from U-Haul to make keys for the trip. Cost for making same was $27.00 *One worker slept for two hrs against the right rear tire and wheel well. *Workers loaded suitcases when told not too, workers had to unload boxes to retrieve it. Necessary medication was in it. *workers loaded another suitcase not retrieved CPAP machine in it not able to be used by wife for trip. For four nights. *charged $450. For labor even for sleepy and removing boxes and reloading them including sleepy. we were quoted $225 for the job. When questioned Brian said we had to because husband wasn’t there to stop us. snippy with us as a result. *When Arriving in Sequim, Washington stuff was being unload and the dryer was found with 10 feet of vent hose in the tub, but laying on clean clothes staining them and soiling them. *it was found the washer hoses were literally broken off of the washer and placed in the washer. The threads were still in them in both the hot and cold water hoses. There days later the appliance repair was able to get part. Total repair $164.00 *Workers packed pet carriers knowing we were taking pets. I am a Vietnam vet and using you I thought we should give vets a job Now out of concern for future clients we would hope this would not happen again. Are any of these guys vets at all? I don’t believe they are. Best regards William Shambaugh and Cindi Robinson Sent from my iPad.
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W
24 Feb 2019 · MoveAdvisor
5.0 out of 55.0
Thanks for the great work. The Movers were on time and very pleasant. My job was difficult because stairs were involved and my furniture is very heavy. These men were STRONG. The Veterans kept a positive enthusiasm and got everything upstairs in a very short time. They brought tools with them which came in handy as I had to disassemble and reassemble my bed. They even insisted on helping me get my stuff out my car.
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H
10 Sep 2018 · MoveAdvisor
1.0 out of 51.0
DO NOT HIRE THIS COMPANY! They showed up late, 2 movers instead of the 3 that I contracted for, then one of them left for an hour to pick up the 3rd helper. They were not experienced hard-working veterans like the website says, but inexperienced young men who talked more than work. They didn't finish the job before the time I contracted for (even starting the time after all 3 were there), so I had to finish it myself, and it was not a big move (a 2-br apt)! They broke a piece of my furniture and didn't tell me about it, so I found that out the next day. They didn't use the moving blankets I supplied, so my wood furniture got scratched up. And when I went to the company to request a refund, they completely ignored me and then the Better Business Bureau. - So much for their satisfaction and quality assurance guarantees. So very disappointing to use the good name of Veterans and not live up to their honor.
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S
26 Nov 2017 · MoveAdvisor
5.0 out of 55.0
Veterans moving help believe in helping customers efficiently, in a friendly manner. Each Veteran is able to handle issues for customers and do your best to ensure they are satisfied. .. Today my families experience, was good customer service each worker being positive and willing to assist my family to the best of thier ability. Thank you to ..The Owner ..The Company..The Veterans!! God bless. The Brown Family, Bronson Fl.
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