Is the booklet a local rule?

No. It is US interstate household goods. A same-city job may sit under a state desk.

Can they email a link?

375.213 allows a hyperlink plus a signed receipt instead of paper. Photograph that receipt.

That site returned 403 from this desk. The FMCSA URL is the cite.

A homeowner in a muted olive sweater supports a small open paper booklet with her left hand.

US rights

How to read the FMCSA rights booklet

As of September 2026, 49 CFR 375.213 still says a US interstate mover must give you Ready to Move and Your Rights and Responsibilities When You Move with the written estimate. Appendix A still names the released-value waiver as 60 cents per pound per article. The trust hub is the overview. This page is what to initial.

Haulest data team · Desk opened official pages 17 September 2026. Editorial.

What to photograph before a deposit.

Page	Why
Ready to Move + Rights booklet	375.213. A hyperlink plus a signed receipt can replace paper
Binding vs non-binding	110% is the non-binding COD delivery rule
Released Value vs Full Value	Appendix A: 60 cents per pound per article on the waiver
Complaint and arbitration phones	375.209 and 375.211. A tick is not a 370 claim

Initial the expensive box on purpose

Appendix A’s example is still the one we opened: a 10-pound stereo worth $1,000 pays $6 on released value. Full Value’s minimum in that booklet is $6.00 per pound times shipment weight. Do not initial the cheap box because it looks optional.

The US interstate hub has the 110 percent rule. This page is the booklet you should already have. We link it. We do not rehost it as ours.

Official doors

Where to take a complaint

Booklet
Interstate movers must give Your Rights and Responsibilities When You Move. We link it. We do not rehost it as ours.
Your Rights and Responsibilities When You Move (PDF)
Lookup
SAFER company snapshot. Registered is not the same as authorized to haul household goods.
FMCSA SAFER company snapshot
Complain
Protect Your Move. Photograph the inventory first. Then the phone.
FMCSA Protect Your Move

Sources

Links go to the publisher. Haulest does not add findings. Checked September 2026; if the live page moved, believe the agency.

Ask out loud

Questions people ask

Is the booklet a local rule?: No. It is US interstate household goods. A same-city job may sit under a state desk.
Can they email a link?: 375.213 allows a hyperlink plus a signed receipt instead of paper. Photograph that receipt.
protectyourmove.gov?: That site returned 403 from this desk. The FMCSA URL is the cite.
Does Haulest write the booklet?: No.

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