
Trust
Moving scams and hostage loads
As of September 2026, the hostage pattern is still a nameless truck, a large cash deposit, no survey, then a new price when your sofa is already on the van. US interstate: 49 CFR 375.407 and Appendix A. Ontario: 10 percent cap and a ban on holding goods (page updated 19 June 2026). UK: there is no national licence to flash.
Haulest data team · Desk opened official pages 17 September 2026. Editorial.
Tells that still work. September 2026.
| Tell | What to do |
|---|---|
| Huge cash deposit, no written estimate | Walk. Photograph nothing they can claim you approved |
| No survey, bedroom count only | Stop. Video or visit first |
| Different name on the truck | Do not load. Call the number on the estimate |
| New price after the sofa is on | US: 110% rule. Ontario: no-hold. UK: consumer desk |
| Blank add-on sheet on the driveway | Do not sign. Photograph the inventory |
US interstate
Appendix A says a mover who will not relinquish after you pay 100 percent of a binding estimate or 110 percent of a non-binding estimate (plus the allowed extras) is holding the shipment hostage in violation of federal law. Read Protect Your Move. Check the USDOT on SAFER. Ask broker vs carrier before a deposit.
Canada
Ontario’s hiring page, updated 19 June 2026, calls holding goods for extra payment an unfair practice. Write “paid under protest” if you pay to get the furniture back, then use the ministry path on that page. There is no federal mover licence to revoke.
United Kingdom
There is no national remover licence. A laminated card that says licensed is a prop until Companies House and the quote match. Citizens Advice / Advice Direct Scotland / Consumerline are the desks on GOV.UK. Humor: none on this page.
Before you hire
Four checks before a deposit
Written estimate after a look
Interstate movers must give the booklet and a written estimate after a survey or a full description. A $499 ad is not an estimate.
FMCSA Protect Your MoveLegal name matches SAFER
USDOT on the paper, the truck doors, and the census. A different name is the walk.
USDOT / Companies House lookupWalk from cash and blank paper
FTC: unregistered interstate, huge deposit, cash only, or a blank contract. Photograph and leave.
FTC: hiring a mover110% on a COD non-binding job
Pay up to 110% plus agreed extras and they must hand over the load. Not a cap on extras you signed.
US interstate rules
Official doors
Where to take a complaint
Booklet
Interstate movers must give Your Rights and Responsibilities When You Move. We link it. We do not rehost it as ours.
Your Rights and Responsibilities When You Move (PDF)Lookup
SAFER company snapshot. Registered is not the same as authorized to haul household goods.
FMCSA SAFER company snapshot
Reviewed September 2026 by the Haulest desk. Numbers on this page carry their own dates; the official pages below are the sources.
Sources
Links go to the publisher. Haulest does not add findings. Checked September 2026; if the live page moved, believe the agency.
- 49 CFR 375.407 (110% COD rule)ecfr.gov · Government · checked September 2026
- 49 CFR 375 Appendix A (Your Rights booklet)ecfr.gov · Government · checked September 2026
- FMCSA Protect Your Movefmcsa.dot.gov · Government · checked September 2026
- FTC: avoid scams when you hire a moving companyconsumer.ftc.gov · Government · checked September 2026
- Ontario: hiring a moverontario.ca · Government · checked September 2026
- GOV.UK consumer rightsgov.uk · Government · checked September 2026
Ask out loud
Questions people ask
- Should I call the police?
- Ontario’s page names police as one follow-up if goods are held. In the US, FMCSA plus local police if you are blocked from your own property. We are not a dispatch centre.
- Is a cheap interstate ad always a scam?
- No. A cheap ad with no survey and a cash demand is the pattern. Compare written line items.
- Do you publish named raid pages?
- No mugshot blog. Official licence status belongs on a profile when reviews exist. This page is the consumer pattern.
- Is Haulest a mover?
- No. We do not operate trucks. A quote call is not a booking.
Next steps
Next
Keep going
Call for a free quote
From, then To. Date and home size after that. A person on the phone is faster if you already know the dates.
+1 (866) 961-9682Free moving quoteHaulest is not a carrier. We connect you to movers.
Haulest is a research desk and quote line. We are not a carrier.