24 Hours Moving

Reviews

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1. V

   V L.

   Source: MoveAdvisor

   13 Oct 2015Paid $998

   Excellent Customer Service.

   From the first phone calls/emails with Michael and Mary in the office, to the pick-up team lead by Daniel in Austin and the drop-off team of Angel and Sam in Denver, my experience with this company was excellent. My phone calls and emails were promptly answered and addressed. Everyone was professional and attentive. I highly recommend 24 Hours Moving for your moving needs!

2. B

   Bam A.

   Source: MoveAdvisor

   23 May 2015Paid $4,070

   Great..great..great.

   Through my friend's recommendation I hired their services and I am thankful to him because I can't saying nothing negative to 24 Hours Moving Inc who literally made my move like a piece of cake. No hassles no, I did not even made a follow up call to check the status because I was informed immediately as soon as they had my property in transit. Great movers!

3. S

   Sheila V.

   Source: MoveAdvisor

   26 Mar 2015Paid $2,240

   Very Impressive handling of customer needs.

   I never had any resources on how to start with my move, It was my first time to move and I am having a hard time looking for a mover because nobody that I know can refer anybody. So I began searching the internet via Google. Found a bunch of moving company. So I called them asked for a quotation, So I basically hired the most affordable one because I am in a tight budget being a college student. I hired 24 Hours Moving not because I was impressed at them at first but because of their competitive pricing. I was surprised when my whole move went very smoothly and I had a very good moment dealing with their people whether it is from their office or the personnel they sent on-site. They took good care of my belongings although its not that much expensive and even helped me unpack it during delivery. If you would ask me if I recommend them, Of course I will. Glad I never had a very hard move and I am thanking 24 Hour Moving Inc. Now I am very impressed. .

4. M

   Marcie

   Source: MoveAdvisor

   27 Jan 2015Paid $5,327

   Faster than I expected.

   As my title states my overall satisfaction from this moving company was because of their fast delivery and reliable staff. Time is of high essence on my move because I shipped mostly items that I will be requiring on my job. Organizing events for high profile events is my specialty and most of the valuables in this move was my materials, devices and equipment for the job. My full requirement as soon as I contacted 24 Hours moving was for the early delivery of my shipment. They put in writing the exact delivery date and they came in earlier than expected. Two days before I start my new job. I am so lucky I found this guys. Very reliable. Great work 24 Hours movIng.

5. A

   Amanda J.

   Source: MoveAdvisor

   12 Oct 2014Paid $6,950

   I made sure to give time to make this review for all.

   I don't usually make reviews for any services I get. It's not because I don't get a good service but because I am always busy but this time I made time to make this review. The reason were too many but summing it up I am very pleased with their service on my recent move. When I called them I knew they were good company because of the politeness they showed on our hour long conversation. They gave me options to choose for my move and I got the one I think is the best for me. They also packed all in very secured manner. They also send respectful and hardworking personnel to do the packing and pick up. They finished fast but looking at their output it was very commendable. What I am mostly appreciative is their delivery personnel. He is not just polite, he was also witty and very intelligent. Gave me a lot of tips on my online business and shared his experiences on motorcycle assembly. His crew were also fast and very patient. I had them move my furniture and they just kept complying with smiles on their faces. I am glad I hired them. Thank you 24 Hours moving.

6. L

   Leonard

   Source: MoveAdvisor

   16 Sep 2014Paid $6,830

   My family was happy to receive all in good state.

   They move my family first week of this month. Got too many valuables and one of them was my daughter's Piano. I paid extra for additional care and for crates and scaffolds be put around it while in the truck for shipment so there will be less or no damage. The delivery justifies the heart of their people to serve customer at their best because, although I expected that I would'nt be able to receive the piano in 100 percent good state I was surprised when it arrived perfectly. I was so happy so as my daughter. I will definitely refer them to my friends.

7. S

   Saijin S.

   Source: MoveAdvisor

   23 Jun 2014Paid $4,934

   On time and on point.

   Their personnel was right on time. I was scheduled between 8 -10 am window and about 9:00 am they were already  by my house.  Five people were there, one driving the truck, the owner/manager and 3 workers for packing and loading.   We did a walk through and then they started as soon as the manager instructed them. I witnessed how organized they were on the work and I can say they were pretty professional.  Overall it took about 3 hours to load and then about 2 hours to unload and unpack on the delivery site.  There was an elevator at my new place, which is a little convenient for them since I am in the 10th floor. So back to the pick up, They wrapped up all furniture and tape the crap out of it.  The result, nothing was broken and it was all in very good condition. I am a happy customer and that was all that matters. .

8. R

   Ronald J.

   Source: MoveAdvisor

   31 May 2014Paid $1,760

   Very considerate.

   My recent move was very succesful with the help of my friend Tina who gave 24 hours moving's number. A small move but they never treated it to be a small one. The passion they've shown me moving my few items was such a great experience. I ran out of cash and the day they will deliver my items was a holiday. Banks are close and I can't transact til the next day. So they gave me consideration by changing their course and delivering other jobs first and delivered mine a day later. The guy Mike was very patient and they worked very fast and accurate the day they delivered all of my things. Hopefully next time I can hire them again when I move because I am a very satisfied customer.

9. D

   Desiree T.

   Source: MoveAdvisor

   21 Feb 2016Paid $400

   Late, rude, and racist.

   When you hire a moving company, you are paying for an easier moving experience than if you had to do it yourself. Well this was not the case They were late, rude, and racist! They would't even put on shoe covers that I supplied for them unless I provided an additional $300, because the movers say they did not have enough time to put them on. I just merely did not want any dirt tracked in the new home and they were adamant about not wearing them unless I paid that horrendous amount. So my mother was becoming unhappy and the mover assumed she was saying bad words about him. He said, I know what she's saying because I know Japanese!!" I told the mover, "We are not Japanese.." He replied, "then what are you.." and I shook my head after because he crossed the line. I am never ever hiring this company and I would STRONGLY DO NOT recommend anyone hiring them.

10. F

    Francisco

    Source: MoveAdvisor

    29 Jul 2015Paid $7,720

    The Worst Experience of my Life with a Moving Company.

    I have been moving several times and I have the worst experience of my life with 24hours moving. Everything started when a nice guy (at least when talking by phone), whom name is Gabriel, he let me know that 24hoursmoving people were very professional. He asked me for the size of my house and addresses to pick up and deliver. I let him know that my house was 4 Bedrooms and the moving was from Katy Texas to Weston Florida. On June 22nd 2015 he sent me a quote for 1770$ (for 590 cf). I called him and asked him how he calculate the volume and he let me know that it was an estimate, but he asked me to fill out a form with the list of articles. This list was very simple to fill out and it did not include details about volume, only name of parts. I filled out the form as instructed and send it back to Gabriel. On July 6th 2015, he send an estimate based on my list and the amount was $7727.20 (close to 1908 lbs), including packing services, I thought it was a little be expensive, but because of my wife’s health, I decided to accept the price to proceed with the move. They asked for 10% in advance which I paid ($772.72) and they asked to sign all kind of papers (contract, estimated and credit card authorization). The day of the move, July 28th: the driver (Jesus) with three other guys arrived late in the morning (10:30 am). The driver was very arrogant and nasty with my wife, they proceed to do their own estimate (you can imagine the same day of the moving), when he finished, he let my wife knows that I did not know how to do an estimate, that the chairs were too big and also the sofa and so on, but I let him know that the list that I received did not include the sizes, the list only include, for example: number of dining chairs, there were no option to select big or small chairs. He let me know that the new amount that I have to pay was $12700, YOU CAN IMAGINE? FROM $7727 TO $12700 (64% more that the initial estimate). I did not accept the new price and one of the Manager from 24hoursmoving called me from their office (I think the name is Cynthia), she was also very arrogant and she let me know that I was the one that commit the mistake with the estimate, I told her if they know that people like me are not good doing estimates, why they did not send someone to my house to validate my estimate before the moving take place. She told me that they were located in Dallas and I was in Katy and that was too far away. She let me know that if I did not accept the new price, I have to pay them the following: travel time of the employees, 300$ penalty and the gas that they use. She also recommended me to leave some of the furniture in my house and upload in the truck the most important items. I talked to my wife and when she asked the driver (Jesus) to recalculate the volume with the most important items, he refused to do that and he left. Five minutes later, 24hours moving charged me $567.15 in my credit card without any explanation. When I add this amount (567.15) to the 10% that I paid before, the TOTAL AMOUNT THAT THEY CHARGED WAS $1339.35. They did not make the move and get away with 1339.35 and according to them it was my fault….. Incredible! I was very “innocent” by accepting to make a deal with this company and I will very happy if only one person that read my experience decide not to do business with this company.  .