All You Can Move

Reviews

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1. A

   Alina M.

   Source: MoveAdvisor

   2 Jun 2012Paid $750

   Very Satisfied.

   I would recommend these movers to any of my friends. I have been in the military for 15 years and, been deployed and moved from location to location numerous times. I've had to deal with tons of different moving companys and, for me they have always been a pain to deal with. These guys were prompt and the service was exceptional. No missing or damaged items upon arrival and, even though I usually keep a checklist of the items I'm shipping I know with these guys I don't have to. Everything will arrive to its destination on time. I will use this service again. .

2. T

   Thomas

   Source: MoveAdvisor

   28 May 2012Paid $2,200

   Great Service!

   I was very satisfied with my moving experience. Of course moving is always such a major undertaking. The gentleman were very polite and respectful. They showed up on time and were experienced with understanding what needed to be done and got down to business. I would certainly feel comfortable using them again and I highly recommend them to anybody else in need of movers. .

3. C

   Chris

   Source: MoveAdvisor

   22 May 2012Paid $100

   Great Service.

   All You Can Move does a Great Job! They went above and beyond to satisfy my needs.. They helped me threw the whole process & made sure my every question and concern was answered. I knew my things were safe and that they would do as promised They provided me with a Worry-Free Experience. 100% Recommended!AAA All Around!   Made my move between my old office and my new office as smooth as pie.  Had no worries at all. Great Job!

4. P

   Pawnedmyhalo

   Source: MoveAdvisor

   11 Apr 2012Paid $675

   Saved the Day!

   I was relocating to our New york office. Part of the relocation package included the company designated mover (not to be named). No name movers took the deposit and backed out a week before the move. All you can move was able to get everything packed and relocated to New York on a weeks notice. They really saved me the headache of driving up and back to get my things moved. Thanks, you guys were fabulous!  .

5. K

   Kent M.

   Source: MoveAdvisor

   10 Apr 2012Paid $1,500

   Great Service!

   I was leery about  hiring a long distance moving company, but after consulting with the staff I started to feel at ease. All of my items arrived at the appointed destination without any issues! The staff promptly answered all of my questions and got my long distance moving job done as painless as possible. I do not plan to move anytime soon but if I do these guys are the one I will go to. Great Job!

6. K

   Kristin

   Source: MoveAdvisor

   25 Feb 2012Paid $200

   Outstanding Work!

   All You Can Move does an Outstanding Job! They went above and beyond to satisfy my needs.. They guided me threw the whole process & made sure my every expectation was met. I felt that my things would feel safe and that they would do as promised They provided me with a Worry-Free Experience at a quality price.. 100% Recommended! A All Around!

7. R

   Rin

   Source: MoveAdvisor

   2 Jan 2012Paid $300

   Amazing company!

   The job this company did was superb. All the movers were so kind and professional, I trusted them completely to help me move. In fact, the job took LESS TIME than estimated because everything went so smoothly. This is truly a company that cares about their customers. I was moving a short distance, about thirty minutes away, and the company was able to move everything I requested in just one afternoon. None of my items were damaged, and I felt that all of the employees were careful and respectful. All in all, I couldn't possibly have asked for more. This is definitely a company I would recommend.

8. T

   Tw W.

   Source: MoveAdvisor

   19 Dec 2011Paid $700

   All You Can Move.

   From the initial contact telephone call to when the last item was unpacked these guys were just great. Not a single issue of any kind - professional and courteous, no damage and a fantastic price. Highly recommended!

9. D

   D. R.

   Source: MoveAdvisor

   22 Apr 2013Paid $1,540

   Unprofessional, Dishonest and Shady.

   Bullet points: • They have no moving trucks that I can tell - each outsource has their own rental truck. • Everything is outsourced. • The outsources are unkempt and very unprofessional. - Each has their own terms and conditions and try and get extra out of you. • Lied numerous times about delivery dates and terms of the contract.  • Awful customer service. • Quote ended up being almost 25% more than was stated. • Will not call back, almost impossible to talk to the same person twice. So in summation, it took 17 days and numerous calls to get less than 2000 lbs of boxes and furniture. Awful customer service, unprofessional movers, dishonest shady behavior and just lies upon lies, one of the worst experiences of my entire life.   The FULL STORY: I was on budget (like everyone else) and was looking for a medium priced mover with good reviews. I found several moving companies, "All You Can Move" had the most stars so I called them to see what they had to offer. I am completely convinced that any positive review was put there by this company. Philip was was my contact and was extremely helpful and responsive right up until I actually booked the move, once it was scheduled, the communication dropped off and no calls were returned. This applied to even simple calls, things like questions about prices and services, the very basics of business.  I asked him about his reviews and inquired about the truck coming to pick up my furniture just to be sure I wouldn't be charged the extra fee of them having to rent a smaller truck to get to my building (which I was told could happen.) I was told by Philip "Well, you saw our reviews, they are very good." and "We have our own trucks, large 75 foot 18 wheelers that pick up and delver, we are a full service moving company with our own movers and employees." I asked this specifically because I have heard horror stories and these were things I knew to ask to be sure I was dealing with professionals. I was lied to on all fronts as far as I can tell. I lived in a very tiny 650 sq, ft. apartment and I had no appliances. Literally the list of inventory given, which was not exceeded was: Bed with headboard, footboard and rails, tv stand, ikea desk, office chair, side table, couch, small kitchen table and 2 chairs, with an estimate of about 25 medium sized moving boxes. (I took anything valuable with me in my car; computers, tvs, art, anything of any real value.) I was given a quote based on 2000 lbs at 45¢ per pound and was instructed that this was the most accurate way to pay since square footage is an estimate of about $7 per sq. foot and obviously a box of pillows weighs less than a box of books. So my initial estimate was $1170: $900 for the initial 2000 lbs, and the rest was made up of a $45 fuel charge, $75 elevator charge at my current residence and $150 stair charge at my final destination which is on the 3rd floor. This price also included dis assembly and blankets for larger pieces of furniture like beds, desks, etc. but this price DID NOT include reassembly. I was told that the average delivery was 3-5 days from the first day I was able to receive my furniture. After reviewing the e-mailed contract and terms, I gave him a 3 day window of when they could come to pick up the furniture and booked the move. I was told they would call 48 hours before that moving date so I would know when the truck was coming. At that time I needed half the estimate at the time of pick-up in ONLY cash or money order, approx. $600. Most importantly was the procedure I was told about how the estimate would be given with the driver on site. I was told that one of their employees would come in and evaluate if they thought I had 2000 lbs, if he thought I had less or right about he would guarantee my price of $1170, but if he thought it was more, he will have already been to a weigh station right before my move, then immediately after go to a weigh station and call me with the amount in pounds and show my verification of this weigh-in in the form of a slip, then charge me 45¢ per pound. THIS IS IMPORTANT because I tediously researched my furniture online, and weighed most of the boxes in my apartment on a bathroom scale and my girlfriend and I were both very confident I was between 2000 - 2100 lbs, so expecting to pay a bit more and then for plastic wrap for my couch, which I was told would be about $10 by Philip. The following timeline reflects my experience: • March 25, 2013 - I tried contacting them several times to ask about how much I would need to have on hand for payments with no calls back. • March 27, 2013 - Call was given by a dispatcher named Barbie (remember this name, it's important) for pickup within about 48 of actual time. • March 29th - I was called by the moving truck driver (broken English) to explain he was running late. A few hours later he arrived with another young Russian in a small rental truck, not the 75 foot truck was told about, the truck had no logos dealing with "All You Can Move", it was simply a small rental. He came in and looked at everything explaining that HE did NOT charge by weight, HE charged by volume which he claimed worked out to be the same thing. I told him this wasn't on my contract and he asked if he could load it and then "show me" and if I still wanted it weighed he would do it. So I agreed. At that point I walked outside and called "All You Can Move" and asked for "Barbie" the person on the other end of the call picked up with a different moving company named, and I was told that "No one named Barbie works here." thinking I had the wrong number I told him my name and that the driver was trying to charge me by the square footage rather than by the pound which I was initially told. He said he would call ME back. I went back into the apartment and I heard the drivers phone ring in the other room where he was disassembling the bed, I heard him arguing and saying "No, no, no and telling them in a discouraging tone that he would deal with it." Then he came into my living room and asked if I had called the company, I said yes, I want my moved based on my contract, by the pound..he again explained it was the same, murmured something about it being too much trouble to weigh and all, then again said to let him load it and if I still wanted it weighed he would do it..so I asked him, so you will go and weigh it with JUST MY STUFF, correct, and he looked at me and said "Yes man, of course." So he finally got everything loaded, then "showed me the truck", I fully intended on telling him I still wanted it weighed no matter how it looked. But when I got there to my disgust he explained he already had someone else's furniture on the truck and had not weighed it before, so basically the weight idea was gone and he had to "estimate 2800 lbs" which I knew was wrong, but in fear that he would go, put a full tank of gas, then weigh my stuff with someone else's stuff, I agreed on $1540..now I realize that this may not seem like much, but that is 25% more than my initial estimate and the way he got around to getting that number was dishonest and infuriating. He told me that the movers who delivered would NOT be them, and he was bringing my stuff to a large truck and that the price given to me DID include reassembly, which again was not in my contract. But I saw that as a possible and ONLY positive to the miserable situation. After leaving dirt tracks and empty tape rolls and packing materials all over my apartment, they were off. This company's named was "Times Moving Company, dba Statewide Relocation from Florida" I informed them the first day I could take my furniture was April 2, 2013 • April 2, 2013 - Nothing I waited my full "3-5 day estimate and then some until April 8, 2013 • April 8, 2013 - Called movers for status update, again got a different moving company name and was told it would be 3-4 days..I waited 3 days and then called again, as I hadn't been given my 24 call yet. • April 11, 2013 - Javier explained I was misinformed the previous time, and said he would call me back..he didn't. • April 12, 2013 - literally called me back to tell the they would "call me back" • April 12, 2013 - call from the truck driver to say he would be there in 1-2 days. • April 15th - call from movers asking about my 24 notice, which I informed them I hadn't gotten yet (they were unaware of this) - waited on hold for 45 minutes (because I refused to get called back and ignored again) and was told if they didn't call with my 24 notice that day, they would definitely call on the 16th. • April 18th - (2 days after that definite 16th) - I got a call to say they would be delivering on the 19th. • April 19th - truck driver called to say he would be arriving. 3 Mexican guys in a Ryder rental truck, quite filthy, showed up to deliver my furniture. I gave him the rest of my payment. He attempted to charge me extra for reassembly, which I had to ask about, as when he first arrived he said that was included in the price. When I told him I had no more money to give him, he was annoyed and tried to allude to the scam of him having to rent a truck to get into my complex. I told him to take that up with management of the property as I asked them before moving, and they said there was room for his large truck. My boxes were all beaten as though they had been moved several times between trucks, several large chips on my bed and rails, and the foundation boards were pretty well all broken.  So in summation, it took 17 days to get less than 2000 lbs of boxes and furniture. awful customer service, unprofessional movers, dishonest shady behavior and just lies upon lies, one of the worst experiences of me entire life.

10. J

    Julie A.

    Source: MoveAdvisor

    1 Apr 2013Paid $2,177

    Dont use All you can move as your moving company.

    I used this company to relocate from Chicago to San Francisco - I will NEVER USE IT AGAIN Their main problem is COMMUNICATION - My main contact,Tekla, was very helpfull before signing the contract - but once the contract is signed she wouldn't even answer to my emails and forward them to someone else. I have been trying for example to get a receipt for about 3 weeks and the billing department has never answered me so far. The boxes were very damaged and wet. My bike and one sofa was very damaged too. DONT USE THIS COMPANY - don't hesitate to email me if you want any additional details I'll be happy to help.