Asap Movers

Reviews

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1. C

   Chloe M.

   Source: MoveAdvisor · Colorado Springs, CO

   12 Dec 20243-bedroomPaid $500

   Pleased as could be!

   I recently had the pleasure of using ASAP Movers for my recent move, and I can confidently say it was an outstanding experience from start to finish! From the moment I called to inquire about their services, their customer service was exceptional. The staff was friendly, knowledgeable, and answered all my questions promptly, helping me understand the entire process. Scheduling my move was a breeze, and they accommodated my timeline perfectly. On the day of the move, the team arrived right on time, ready to work. They were professional, efficient, and handled all of my belongings with care. It was impressive to see how well they coordinated with each other, making the whole process seem seamless. My furniture was loaded and unloaded without any damage, thanks to their expertise. What really stood out to me was their commitment to making the experience as stress-free as possible. Not only did they work quickly, but they also took the time to ensure everything was placed exactly where I wanted it in my new home. I highly recommend ASAP Movers to anyone looking for a reliable, professional moving service. Their combination of efficiency, professionalism, and excellent customer service sets them apart from the rest. Thank you, ASAP Movers, for turning what could be a stressful experience into a smooth and enjoyable one!

2. S

   Sterling R.

   Source: MoveAdvisor · Aurora, CO

   18 Sep 2017Partial movePaid $200

   Absolutely Recommend!

   I hired ASAP movers 2 days before I needed to move (our previous guys no-called, no-showed) a 100 year old spinet piano. David and Steven showed up. They were on time, they called ahead to make sure everything was good to go, they problem solved, were quick and congenial. Basically everything I'd want out of a moving service. I'll be moving again here soon and will absolutely be using this company again!

3. J

   Joe L.

   Source: MoveAdvisor · Denver, CO to Colorado Springs, CO

   20 Jul 20174-bedroomPaid $2,250

   Great company from start to finish!

   I had a wonderful expierence with this company and I will refer them to my family and friends! They were on time quick and careful!

4. J

   Jocelyne

   Source: MoveAdvisor

   24 Aug 2016Paid $375

   Silver Spring to Cockeysville.

   Excellent. Stress free. Efficient. I would use them again and recommend their services to anyone looking for a fair price and a quick and stress-free move. Steve Miller went over everything on the phone and sent me a quote. The guys showed up as scheduled. They were friendly and courteous. Truck was loaded and unloaded in record time! Totally impressed! Thank you ASAP Movers!

5. M

   Madeline

   Source: MoveAdvisor

   6 Nov 2014Paid $316

   Great Job Daniel and David.

   My move went exactly as planned which was a RELIEF! Guys called 30 Mins before they got here to let me know they were dispatching. Showed up at 9:15 for my scheduled appointment time (9:00-9:30 Guaranteed Arrival) and worked their tushes off for 3 hours trucking things back and forth between my apartment on the third floor to my Penske. I was very pleased. I would like to personally commend the movers for their hard work and dedication to the project. Great Service.

6. C

   Cathy

   Source: MoveAdvisor

   20 Sep 2013Paid $210

   Simply excellent.

   This company is the best.The workers were polite friendly,made you feel comfortable.professional,and didn't take a cigarette break every two minutes.They got right to work,Didnt nurse the clock.worked very hard.Not stopping until the work was all done.I was so impressed I offered to buy them lunch.Most moving companies try to nurse the clock for every penney in your pocket.This company seem more focus on getting the job done.I will surely use them again.and again and again.lol.

7. S

   Sakeena J.

   Source: MoveAdvisor · Rockville, MD to Olney, MD

   5 Jul 20191-bedroomPaid $450

   I hate hidden fees.

   I used this company in 2016. These guys showed up late which was fine because they called me an hour before schedule time to give me the heads up. On the phone they talked me into using three movers instead of two because they said somebody needed to be at the truck to watch my things. Whatever fine I just needed my stuff moved after they moved all my stuff into the truck we got to the new place and they informed me that there would be another fee because it was more than 75 ft walking from the sidewalk to inside the house. Bare in mind there are no steps it was just parking lot to the house it was a straight shot.I thought it was 75 ft from my gate to the parking lot but he counted the few extra feet from once he walked inside of the gate to the house. After I was moved I went to leave them a tip but I was running a little bit low on cash because of the last minute extra mover. I tipped all three guys $25 and apologized that I didn't have more cash when actually $25 per person is not a bad tip for a 2-hour move. As I was signing off of everything the lead guy says oh yeah I forgot you gave us a $60 deposit well can we just keep that because you said you were going to give us more anyway. I just wanted these guys out of my house and I let them have the $60. I don't recommend them and I'll never use them again. I felt nickel-and-dimed and if I were a man or had a man with me I don't think I would have been treated this way.

8. J

   James

   Source: MoveAdvisor

   19 Apr 2012Paid $360

   Stay away.

   Really expensive and not worth it. Didn't know it was going to end up being this costly. wow..I thought it was going to be cheap.  They talked me into the 26' truck, but it was way too big. The owner sounds like a nice person, but she just comes up with all these random charges added on. Not only that, they showed up so late. Didn't finish until 10pm. Never again..

9. S

   Sarah W.

   Source: MoveAdvisor · Abingdon, MD

   21 Apr 20193-bedroomPaid $1,250

   Crooks, jerks and con artists with a dishonest manager who is rude.

   If I could give them zero stars I would. The movers drank my alcohol while moving me. They came in a smaller truck and made 2 trips and then claimed they had to come finish the next day despite my move being urgent as I was leaving an abuser who didn't know I was leaving - and ASAP KNEW THIS. They broke MANY of my items, complained about how heavy the boxes were and requested cigarettes and drinks while at my house. They also repeatedly tried to con me out of more money by saying "What are you going to do for me." and implied they were "helping me out" - Im sorry Im PAYING YOU [EDIT]. They changed my billing to a flat rate - and then NEVER CAME BACK OR REFUNDED ME..so they moved HALF my move. and kept ALL my money. Total jerks. The owners did not care. The manager Steve Miller made me an offer of a refund of 25$ -- this was change they stole from my boxes. What a joke. If you want to feel intimidated, and worried for your own safety as well as helpless and held hostage..hire these clowns.

10. K

    Kim W.

    Source: MoveAdvisor

    10 Oct 2016Paid $1,000

    Frightening End!

    We had 3 stops before the final destination. My husband's house which was an office and some boxes, my sister's where I was living which was a bedroom, couch, end tables and coffee table, boxes and a fridge. Then, storage trailer with various items. The truck that came was not the truck size originally planned for so my refrigerator didn't fit on the truck. They had "planned" on coming back but that didn't happen. One of the men overheard my son say to me, "don't worry about I'll get it on my pick up." But I said loud and clearly, "No! that's why we hired a company.." After the trailer I went back to my sister's to gather boxes that didn't fit onto the truck and load them into my car. The movers were at the new house unloading. They were gone by the time I arrived. I never told them I didn't want them to go back to get the fridge. I wrote Steve Miller an email Monday letting him know I was disappointed about my fridge being left behind. Then later that day we spoke on the phone and he said he'd arrange for a truck to pick up the fridge and bring it to my new place, no charge. Then, he called me that Friday to tell me he spoke to Lamont Rivers, the owner of ASAP Movers to tell me no, they cannot do that without charging me because one of the men heard my son say, I can put it in my pick up truck. Even though I never said anything to the men about not getting it. On the contrary! I made it known that getting my fridge was extremely important. Mr. Miller and I went around and around on the phone with me repeating that "I" was the one in charge and paying, not my son and I never told them NOT to get the fridge. He said, "You needed to communicate that to the men, they're not mind readers!" I was astonished at that response! About half way into the move my husband offered them a flat rate which they accepted. However, I think that just made them want to "be done with it". When we were gathering items from my storage trailer one guy was with me inside and three other workers stood outside shooting the bull smoking. The one worker with me wasn't happy and he let it be known that it would be nice to have a hand with this. Then when they did help, each item we carried out one of the men would say, "Is this the last thing..is THIS the last thing?" Those comments were making me very anxious. I had explained to Mr. Miller before the deposit (when he was working to win the job) that because our move was a little complex I just needed a crew that was going to really work with us to get this stuff moved. So my refrigerator is still setting in my sister's garage in their way, and they're bugging me to come and get it. All could have been avoided if the bigger truck had showed up instead of a small one. But the WORST, very worst of it all.. When my husband offered the flat rate he made part of the payment in cash and the rest on his credit card. The head guy read out loud the credit card number along with exp. date and the 3 digit # on the back several times over the phone to someone in the office (I'm assuming Mr. Miller) in front of all of the other workers. Then, the next day (Sunday) my husband's bank calls to ask about a few "odd" charges. My husband thought at first it was nothing, explaining that we're moving so maybe it was something pertaining to that. But when the bank said there was about $500 worth of charges that were made Saturday night (the movers where finished early eve, between 6 & 7pm) in Baltimore City, a hotel, Edible Arrangements, a pizza joint, and Boost Mobile we knew they weren't any purchases we made nor near Baltimore City. Obviously, we can't PROVE anything (right now at least) but we have no doubt in our minds where his credit card information was stolen. And to think, we even gave the men a nice tip :(.