AV Moving

Reviews

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1. C

   Carl B.

   Source: MoveAdvisor

   9 Apr 2015Paid $4,100

   Smooth Move.

   AV Moving is a great company which handles the job like true professional. They did a great job moving our belongings within a very short notice. I contacted them and asked for a price. It was very reasonable. We agreed and then they took over the job. They packed the goods properly, paying attention to details and to delicate stuff. They moved them and delivered them in time. I am pretty happy that everything went so smoothly.

2. R

   Ralph P.

   Source: MoveAdvisor

   6 Apr 2015Paid $6,350

   They have the best guys.

   The guys from AV Moving turned up late but not their fault, they timely left for our house but traffic was awful. We can only say that these guys are the best, really great people and did an excellent job, nothing was too much trouble. Very professional, they worked very fast and got the job done before the agreed time. The quoted price was very competitive; they provided dismantle and reassemble in with the price and also packing materials. When we got to our new home, they were just as professional putting boxes and furniture in the right place. There was no damage to any of our belongings. We would definitely recommend this company. Well done guys!

3. P

   Patrick

   Source: MoveAdvisor

   2 Apr 2015Paid $5,150

   Very pleased.

   I would definitely recommend AV moving for your moving needs. Salesman was responsive and worked with us to schedule the moving date and provided us all the information we needed up front, unlike another company that I called. On moving day, they called to let us know they were almost there and went quickly to work, staying friendly and chatting with us the entire time despite the brutal temperature. They got the job done in four hours, which was faster than I expected and even offered to setup and place furniture, even though they didn't need to. Needless to say, we left a generous tip and were grateful that they made the process as painless as it could be.

4. H

   Harry B.

   Source: MoveAdvisor

   27 Mar 2015Paid $4,200

   Perfect.

   Recently I have moved to VA from NY. I used AV Moving for the move because they offered me the best price and did not ask for advance payment. The sales rep took all necessary initiatives to execute the move perfectly. The team of arrived on time, they came well prepared. They had a specific plan for my move which was executed perfectly by them. Though they had to deal with so many things and where they had to encounter plenty of fragile items and heavy furniture but still the movers did not panic for a second. They kept their cool, stayed focused and always kept an eye on the deadline. As a result I got a picture perfect move within my budget and within the schedule.

5. A

   Arthur H.

   Source: MoveAdvisor

   26 Mar 2015Paid $5,740

   They are so good.

   I recently moved with AV Moving from Trenton, NJ to Memphis, TN and was very happy with my move thanks to them. I first spoke with their rep who answered all my questions and got the process started. The visit was very quick and we got a clear cut quotation. Were happy with the price as it was very much affordable! The movers were very clean and extra careful. The packing was so good and they loaded everything very safely. Got help with all the forms from their agent and shortly after everything arrived at my new place in perfect condition. Over all we were pleased with the service and will not hesitate to recommend them.

6. B

   Brian G.

   Source: MoveAdvisor

   6 Mar 2015Paid $3,150

   Painless move.

   I've moved 4 times in the past year, most of the time with different companies but I just had the greatest move on the last week with AV Moving. They gave us a very accurate estimate over the phone and help us plan our move. Soon their long dispatcher called us and confirmed the job and went over the details. Thank god they came with extra boxes and moving supplies and actually that we didn't even realize we will be needed! This was a painless move and really had a great time with the movers.

7. J

   Joseph

   Source: MoveAdvisor

   8 Dec 2015Paid $1,000

   Crooks.

   Also known as Top Movers The is the worst example of this industry - after waiting over 25 hours for a moving truck and crew - one guys and a crew he got off Craigslist showed up in a van and small pull behind trailer to move 2 rooms of furniture. The van had no plates and the trailer had an expired paper plate from New Jersey - I refused to put my property in the vehicle - Never give a deposit to this company or any professional mover.

8. A

   A P.

   Source: MoveAdvisor

   18 Oct 2015Paid $3,300

   Very unreliable moving company.

   I found this moving company after doing online research and it was near where I was living at the time. I made a horrible mistake using them for my move. I moved from PA to AZ and besides politeness on the phone I cannot think of one thing this company got right. Moving my stuff out of my old house was a tolerable experience but some of my stuff got broken and I ended up getting charged more than what was initially agreed (based on a verbal estimate which I know is not exact). But from here on out was the major problem. I had this company pick up my stuff 10 days in advance of me actually moving so I would not be in Arizona as long without my stuff. Turns out that was a mistake because I was living there without any of my stuff for 3 1/2 weeks! I had to live with a family friend for this entire time because I did not have a bed or any other stuff for my new apt. This means I paid 1 months rent without even living there b/c my stuff had not shown up. What is worse is that, even though they were always polite, they would keep lying to me about delivery dates and then when those dates passed by they would give me a clearly fake excuse for why my stuff is still not here. After 3 weeks I just wanted to know where my stuff was located and they could not tell me! I understand there are logistical issues with long distance moves but this was ridiculous. This is the service this company provides and they are not good at providing it. When my stuff finally showed up they only sent 1 guy to move all my stuff in. They also lost my box spring for my bed and broke a few glasses/picture frames. I filed a claim but that is pending so we will see if they have any decency in them to reimburse me for my missing/broken things. do not use this company, especially for long distance moves. they are a joke.

9. J

   Jackson

   Source: MoveAdvisor

   30 Sep 2015Paid $2,243

   Do Not Use This Company.

   DO NOT CONSIDER USING THEM IN ANY CIRCUMSTANCES!! Before closing the deal with them I made sure to have all my questions answered from nicole and other employees and here are the reasons why you should never hire them. Note that I have all documented including phone calls recordings.My horrible experience begins at the pickup date. They used a 3rd party company and employees with a rental truck. nicole clearly stated that they had their own trucks at all times. The first thing the driver asks me (using another moving company uniform called atlas) is if I was going to tip them well. I felt threatened that if I didn't he would not take a good care of my belongings and also make sure to place them in the truck in a way that he would be able to charge me for extra space which he did. AT the end he was just a 3rd party company so why care?!They promised me to deliver within 14 days of the pickup date and they took almost 5 weeks. I knew that by law they have 21 days from the first available delivery date to deliver and I told them I needed my belongings way before and they gave me a verbal promise saying okay for the 2 weeks delivery. Clearly their promises were given just to convince me to choose their company. I called Nicole several times to ask why it was delayed and her answer was always the same: I need to check with my "operations manager david"which is not in the office. And she would never reply or call me back. The funny thing is that during the quotation process her "operations manager david" was always available on a "desk next to her"to clarify questions about hiring them. I've tried speaking with another employee called andrew and his answer was: I need to locate the truck driver and I never heard back from him. With no more choice I had to just sit and wait.On the delivery date another 3rd party company comes in and before opening the truck the first thing the driver says is that he was going to charge me extra money for not being able to come in with the truck that made the cross country (18 wheeler) and for having to use another truck for delivery (shuttle). I shut his mouth when I showed another 18 wheeler truck parked inside of the community I live. oooops! He probably thought I had no knowledge and didn't do my studies. Plus I told nicole before closing the deal that a 18 wheeler would fit at the destination.The moment he opens the truck and starts unloading my boxes I see another disaster! All my boxes are everywhere in the truck. A lot of them smashed and ripped off with broken items, my exercise bike is not properly covered with a mat and is broken and a few items are missing. Another nightmare begins when I contact AV moving to claim for the insurance. Barbara gives me a web link to file for the insurance claim and tells me that this company called CSI would handle the claim. I proceed filling for the insurance claim on July 29th. with a hope that it was going to get resolved soon. Today is September 29th and nothing has happened. I emailed the insurance company a few times and no response. I emailed Barbara from AV moving and her response is that I needed to contact the insurance company.From this point on I will do whatever I can to make sure I share this terrible experience I had with this company on every online source I can possibly find. Don't trust any of this people Nicole, Barbara, Andrew, Mary, David. P.S. If you google map them you will see that their 2 addresses is a empty lot and a house. TERRIBLE TERRIBLE TERRIBLE!!

10. H

    Helen

    Source: MoveAdvisor

    8 Sep 2015Paid $9,000

    Don't trust the company.

    Worst moving experience ever!  I told the salesperson we wanted an accurate total price so the company sent a person to our house to do the estimate.  I showed him everything that needs to be moved.  We were quoted at $5,800 for 2050 cubic feet, including $1,000 insurance.  On the day of packing, after everything was loaded to the two trucks, we were told they got 3000 cubic feet and the price should be $9,000.  That was more than 60% jump excluding insurance.  We were also told that we had to pay the rest of $9,000 in cash when they arrived at our new house; otherwise they would not unload.  This was no different than a robbery.  I wanted to talk to the salesperson but he could not be reached.