Brooks Transfer & Storage Co., Inc.
2.0 out of 52.0(3 reviews)as of 2026-11-03
Directory listing·Movers·Virginia Beach, VA·brookstransfer.com
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At a glance
On the record
- On the federal register since 1974USDOT 77949, 52 years
- Liability insurance on file, $1MCargo insurance filed too
Worth asking about
- Last FMCSA update filed 2024Carriers refile every two years; ask whether fleet and contact details are current
Each line comes from the FMCSA record, the company’s own account, or a count of the reviews we hold. None of it is a rating by Haulest.
About this mover
- Address
- 1378 London Bridge Road, Virginia Beach VA 23453, Virginia
- Website
- brookstransfer.com
- USDOT
- 077949
- MC
- 67234
- Operates in
- VA
- Reviews on record
- 3, newest 2018-02-16
From the licensed record. Haulest has not visited this address and is not a carrier.
Licence and safety record
USDOT 77949 · MC-67234
Matched to the Directory listing. Registered is not the same as authorized for household goods. Check the snapshot.
Active interstate authority and broker authority, $1000k liability on file, $5k cargo. Safety rating: S.
FMCSA live check, 2026-11-09: common authority active, contract active, broker active.
FMCSA lists this record as a broker: it sells the move and another carrier performs it. Ask which carrier, get that USDOT, and check it before a deposit.
FMCSA lists USDOT 077949 as UNITED VAN LINES LLC, doing business as UNITED VAN LINES. Quote that name on a contract.
- Trucks (power units)
- 4,731
- Drivers
- 3,424
- Last filing (MCS-150)
- 30 Sep 2024 · 85,291,458 miles driven in 2024
- Authorized for
- Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Broker of Property (Except Household Goods); Motor Carrier of Household Goods
- Safety rating
- Satisfactory, 16 Feb 2023
- Crashes, 24 months
- 70 (1 fatal, 28 injury, 41 tow-away). Involvement, not fault.
| Type | Inspections | Put out of service | National rate |
|---|---|---|---|
| Vehicle | 1,102 | 262 (23.8%) | 22.26% |
| Driver | 2,100 | 72 (3.4%) | 6.67% |
Source: FMCSA SAFER company snapshot (linked above), national rates as of 25 Sep 2026, read 10 Oct 2026.
- On the register since
- 1 Jun 1974
- Liability insurance on file
- $1 million
- Cargo insurance
- Filed
- Broker bond
- Filed
Source: FMCSA Licensing and Insurance file and Motor Carrier Census, read 3 Nov 2026.
Moves within Virginia
- Regulator
- Virginia Department of Motor Vehicles, Motor Carrier Services
- State licence to ask for
- Virginia DMV household goods carrier certificate
Virginia DMV household goods carrierVirginia rules and complaints
A USDOT number does not cover a move inside Virginia. Check the state number on the register before a deposit.
Reviews
Dated rows only. Movers cannot pay to add, alter, or remove a review here. Licensed rows carry a small source label. Reader reviews are read by a person before they go live. How we handle reviews.
Your nameYour citySelect your ratingStart your review of Brooks Transfer & Storage Co., Inc.Overall rating
2.0 out of 52.0
3 reviews on record · as of 2026-11-03
- 5 stars1
- 4 stars0
- 3 stars0
- 2 stars0
- 1 star2
Mike C.
Source: MoveAdvisor
Paid $10,000
Great Customer Service!
Hired for a long-distance move from Virginia to New Mexico. They were the only mover willing to work with us in our timeframe. Packers and movers were quick and careful. Customer service was great. We had regular contact from the main office while our stuff was in storage for 2 months as we house hunted. Only issue was that delivery was one day later than the given delivery window, but that really wasn't a problem. Household goods arrived in good condition and everything was accounted for. Special thanks to the the delivery driver and his son, who worked late into the night, accounting for every item and making sure all the beds and tables were put together carefully! Overall, they were a great company to work with for a long-distance move and you can pay with a credit card instead of a cashier's check!
Patricia V.
Source: MoveAdvisor · Chesapeake, VA to Newport News, VA
4+ bedroomPaid $5,500
Stolen or Lost Goods.
Our furnishings and valuables were packed and placed in their "secure" storage for three weeks until we could move into our new home. During that time a box containing all of my jewelry from the past 40 years valued at $5,800 was either stolen or lost. They claim they simply can't find it. Information during their pre-move consultation never suggested I should transport all of my jewelry personally. When signing with them I assumed (albeit in error) they could be entrusted to handle our items with care. I trusted them and they took advantage of that trust. At the very least they are incompetent, at the worst they are criminals.
Beverly H.
Source: MoveAdvisor
Paid $5,000
Moving Disaster.
I hope this review will save some innocent person from choosing this company and suffering as I did. It was a nightmare experience. The men did not work as a team, they damaged my furniture and turned my local move into chaos. I chose them because of the length of time in business and national moving experience. Big mistake. I am very organized and moved 150 boxes of fragile goods ahead of them. Nevertheless they still managed to turn move into chaotic nightmare. They ignored instructions didn't work well together and beat up my things. It has taken me weeks to sort out where they shoved things. Do yourself a favor.Avoid these people like the plague!
Areas & services
Services
- Storagein 2 reviews
From the reviews we hold that describe that kind of move, two or more each. The company has not listed its services here.
Where Brooks Transfer & Storage Co., Inc. moves people
Pickup cities in the reviews
Counted from 1 held reviews that name a pickup city. Numbers are reviews, not all moves.
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