Dependable Van Lines LLC

Reviews

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1. D

   Deydra S.

   Source: MoveAdvisor · Buckeye, AZ to Pinehurst, NC

   2 Jun 20222-bedroomPaid $5,300

   Scam

   This man shows up at my house dressed like he’s going to a party in New York and it’s 105 outside no representation of dependable van lines shows up in a 10ft uhaul and can’t tell me where he is taking my stuff. Called Manny who wanted me to Zelle him the remaining balance by the way which is also unprofessional. Now why the hell would I let this many or the company take my belongings anywhere? They claimed they we’re taking it to a storage unit and that it would be a couple trips to do it. My sofas would never even fit in that small uhaul and I didn’t hire a uhaul company I hired dependable van lines. He had no logos representing the company and he parked the uhaul away from my house because he knows they are in the wrong. Never ever use these people. Side note they changed the name of their company you should check out their real reviews instead of the actors the paid to write the most recent reviews in the past 3 months. Look up Noble moving company you’ll thank me later.

2. T

   Torre M.

   Source: MoveAdvisor · Gallup, NM

   4 Apr 2022Partial movePaid $3,000

   Worse Moving Company Ever! (ZERO STARS)

   Do yourself a favor and find another company! These people are unprofessional and money-hungry. I had a signed contract and they still kept looking for reasons to charge extra. In all my years and many moves, the behavior by the drivers and owner MANNY was unprofessional and unacceptable. I gave the drivers $150 extra when they picked up my things but I guess they saw that as a "she can pay" moment. Ultimately they put my stuff in a storage which I was told " 30 days was included" yet in the end, (4 days later) they held my stuff hostage until I paid an additional fee. Keep in mind that this was the fourth time that I was told by the driver (Anthony) that I would be charged extra for something that was included in the contract. When I finally gained access, they refused to assist in moving my things to my storage (feet away) because the sorry sub-par owner said "they don't work for free". It's rather comical since they were contracted to put them into my storage. So essentially this job was NEVER completed. They are all working together to defraud customers. Save yourself the constant headache, and phone calls by using someone else. The owner also called me with a child screaming and hollering in the background. When I mentioned it, he was clearly upset and said it was his "family time". Family time is okay but when you decide to conduct business during that time, the professional thing to do is step outside or to a quiet area. Anthony told me to call his company directly when I was ready to move from storage to my new home--- I wouldn't call them to move my dog! Did I mention (Anthony) also insinuated that the area where my storage is located is paying big bucks? The audacity... Throw the entire company away! Even the storage part is a scam... the driver Carl slipped and let the cat out of the bag (shame on you people) .