EuroUSA

Reviews

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1. C

   Cti

   Source: MoveAdvisor

   16 Feb 2016Paid $830

   Don't do the trucking for this company.

   We did the trucking for this company, picked up a container for one of their customer's to do a live load and took it to the rail yard for delivery. It has been 7 months and we are STILL trying to get compensated for our work. Ruby (Accounts Payable) does not use any communication, phone, e-mail etc. all you get is her voicemail. We tried contacting another company they used along with us (SEA CORP) and they said they have not paid them as well. This seems to be a continuing problem with this company. Avoid trucking for this company at all costs..

2. M

   Mikhail

   Source: MoveAdvisor

   3 May 2015Paid $4,475

   Their liability is 60 cents per pound.

   These guys are also called UPakWeShip. Their rate was competitive and I tried to have business with them. When it came to the business they sent me a pdf file which they called Contract. This "contract" has my name, my contacts, delivery destination, price and terms and conditions telling mostly about how they are going to charge me. Also the "contract" is supposed to be signed by only me - there is no place for signature of their representative. The only thing I found about their liabilities is that they pay you 60 cents per pound of damaged/lost goods if it is by their fault. It felt like my hi-fi or tv could be very well "lost" during transportation and I would get fantastic $25 as refund for this.. and only if I will be able to convince court that paper signed just by me is a real agreement between me and Euro USA! I was not surprised to read another review about stolen goods. I am glad that I did not use their service.        .

3. J

   Jasmine

   Source: MoveAdvisor

   19 Nov 2014Paid $1,500

   EuroUSA Shipping.

   I had my personal property shipped from the UK to the USA through these guys.  When it arrived there were several items stolen and there was damage to numerous boxes and the contents inside.   Their investigation into the matter was pathetic.  I had to press the rep who was handling the shipment to get things done, had I not, nothing would have happened.  As it turns out nothing happened anyway.  EuroUSA uses Troy Container Lines as a supplier to handle shipments into the US, at least they did in my case.  I'm pretty sure that it was the Troy folks who stole my stuff, although I can't say for certain.  Troy is not an accredited business in the Better Business Bureau, go figure.  Troy never reported any damage or items missing when they delivered my stuff to another carrier in my locale for pickup.  It wasn't until after filing a complaint that they said my things were handed over in good order.  They pointed the finger at everyone but themselves.  I was never provided documentation of their "investigation"  The rep from EuroUSA defended them too.  In the end I lost out big time.  This was insult to injury. Had I known upfront who EuroUSA does business with I would not have used their services.  I would NOT recommend their services to anyone given what they've put me through.  .