Gracia Trucking Services

Reviews

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1. Y

   Yassette M.

   Source: MoveAdvisor · McAllen, TX

   10 Apr 20194+ bedroomPaid $4,800

   Excelente servicio.

   De Caguas al Sur de Texas fue la mudanza. Me empacaron personas íntegras. Bien organizados. Hubo un error de estimación entre el precio preliminar que me dieron y el final, que por el peso resultó ser más. Aunque me causó molestias, buscaron formas para compensar por el error. La mudanza arribó antes de la fecha indicada. Excelente trabajo en equipo con la compañía que recibió mi mudanza. Todo intacto. Muy complacida.

2. F

   Fernando T.

   Source: MoveAdvisor · Juana Diaz, PR

   23 Feb 20244-bedroomPaid $19,000

   WORST MOVING COMPANY - STAY AWAY

   If I could give a negative star rating I certainly would. I contracted them for a household move from PR to the US mainland. This was their operating procedure: They provided a quote that was on the high end but acceptable given that they presented themselves as very knowledgeable and a high-quality operation (and also given the fact that there were not many options). They came to pick up everything as planned, and only two days later when my house was already empty and all my belongings were in their truck heading to the port, they called me to tell me casually that the weight was higher than their initial estimate and that they were going to charge me over 50% more. And if I did not want to pay? Well, they would return everything back to my house and charge me only for their labor to pack, load and then unload, plus local transportation, etc. which was also exorbitant. I had no choice but to pay. That is what they do. Other than that, they were ok until they had my belongings. After that they were extremely RUDE, totally UNPROFESSIONAL, and provided a LOUSY overall service. My strong recommendation would be STAY AWAY FROM THEM. And for sure, STAY AWAY FROM THEM FOR ANY MOVES TO THE US. I had used this company twice over 20 years ago and they were good then. But unfortunately, like with so many “family companies” in Puerto Rico, the man who started the business got old and retired, and the son took over. Now they are just THE WORST.