Keira Moving

Reviews

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1. B

   Brendon P.

   Source: MoveAdvisor · New York, NY to Fort Lauderdale, FL

   2 Feb 20211-bedroomPaid $1,426

   Wonderful team

   Great company, they really go the extra mile to work with their customers! I highly recommend Keira for any and all moving needs

2. D

   Dr P.

   Source: MoveAdvisor

   21 Jan 20214+ bedroomPaid $2,900

   Move to out of state

   Mr.Gaby Mahalin, the owner, and Eddie are true professionals. Keep me up to date about move calling many times. Movers showed up on time with two trucks and all the tools needed to move my household out of state. They were very careful with all of my items and they are obviously are very experienced with how to load and unload. The movers covered all the disassembled all furniture and packed it with cardboard and shrink taps. The furniture was stored in the storage. Highly recommend!!! Donâ t shop around... youâ re good with these guys!!!

3. J

   James P.

   Source: MoveAdvisor · Manville, NJ

   27 Sep 20203-bedroomPaid $1,000

   Amazing nove.

   Incredible service provided by top tier workers who truly care about yourfamily and your move. I’ve dealt with hundreds of moves with my line of work and can vouch for this service. I will be sending my clients their way from now on. Daniel, Juan, and Melvin are the real deal.

4. T

   Theresa S.

   Source: MoveAdvisor · Port Jervis, NY to Hot Springs, AR

   18 Jan 20222-bedroomPaid $8,300

   A complete nightmare and ripoff

   Unprofessional cursing blaming the customer scratching our hardwood floors blaming us for missing things. I can't say anything good about this company. I tried I tried to work with them when when they forgot a slew of items even after the sales person was swearing at us. I tried to call the district manager which current moving banned from talking to me. They charged $2000 more and did not tell me we were getting close to our yeah it's 2 hour estimated square footage but informed my friend who was the realtor that I wasn't going to like it that they were going to charge $2000 more instead of warning me so that I could remove some items. You are better off selling everything than dealing with these kind of moving companies. Always make sure you have extra insurance with this kind of unprofessional . He damaged a fifty inch They damaged a 50" screen TV but we're only gonna get 60 cents per pound so we will not get that replaced they yet they've forgotten shelves to refrigerator with your tempered glass which is expensive and they go by the pound so we will not get that replaced either which we were not told a told or explained which professionals should do because we don't move every day. They are in this business. The swearing and yelling and blaming , Is Total Totally unacceptable As with charging over $2000 more without an inventory. They also did not have an inventory of what we were taking which is why they also forgot several items and had to come back and they thought they were doing us a favor by coming back even though it was their mistake. I told the salesman it was because they did not have an inventory list in front of them but he did not want to hear it and kept yelling at me and blaming me and my husband. Extremely unprofessional and a total rip off.They also promote using cash so that they don't have to claim taxes which I have recorded.Be careful with any moving company but I doubt you can get much worse than this one.

5. M

   Margaret S.

   Source: MoveAdvisor · Cranbury, NJ to Sun City, AZ

   19 Nov 20211-bedroomPaid $4,500

   DO NOT USE THIS COMPANY FOR LONG DISTANCE

   DO NOT USE THIS COMPANY FOR LONG DISTANCE MOVING!!!!! I requested estimates from Eddie who was the initial contact at Keira movers. Great sales pitch and gave such a great estimate. I thought to good to be true so I requested a visual estimate. Gaby the owner came over to give estimate, my 1st estimate (over the phone with Eddie) was for 2600.60. The visual inspection came in at 3016.00. I thought still not bad. Needed to add a few things and spoke directly to Eddie to add those things. Day of move. Movers were good loaded all my stuff on truck and the binding estimate of 3016 went up to 4500. What?????? How is that possible? Of course at that point my furniture was loaded and what was I gonna do (as an elderly woman alone) I realized I was lied to and had no choice. So I paid. Good thing I had extra cash. Furniture came quickly. Day of arrival mover refused to unload until I paid. Without seeing any of my stuff. Which was not wrapped and on pallets as previously stated by Eddie. HAD TO PAY. This is what Eddie warned me about with other companies. What a joke. Most of my furniture was damaged, corners broken. Have yet to set up tvs so unsure if any damage to them. Of course I couldn't get in touch with anyone (they already had my money, so why return a call). I will contacting the FMCSA to discuss the "binding estimate" that was clearly not binding on Kieras part. I intend to contact every agency I can to warn others and inform of the sales tactics. I have no idea how there local moves are. DO NOT USE FOR LONG DISTANCE. THE SECOND LEG IS BID OUT and you have no idea who does it. I am happy to be in my new home but I was lied to which denied me a fair opportunity to obtain additional quotes. Very unhappy with this experience and kiera movers.

6. C

   Colleen J.

   Source: MoveAdvisor · Budd Lake, NJ to Wind Gap, PA

   5 Nov 20212-bedroomPaid $1,600

   Horrible MOVERS! DO NOT USE!

   So let me start off by saying they saw a single mom and just figured oh well who cares! They wrecked alot of my furniture and then they threw away my damaged items or stole them without my approval. I now do not have my TVs and my desk which had my life in there, that was my fault for trusting people with my stuff but i was sooo tired of moving alone, I had no help. They vandalized the outside of my home and threw my underwear all over the lawn under the bushes. My sister and neighbor came over and said ummm I think your underwear are under the bushes. I was devastated. So they took my desk, TVS and the furniture they did deliver they wrecked and tried to cover it with the wood pencil or marker. And I have all the pics to back up what I am saying. I did file a complaint with the police and have contacted my lawyers. PLEASE DO NOT USE them, I don't want you to end up like how I did with no important documents my mom's possessions and she passed away two months ago today and i can never get that back again. I also did not receive alot of shoes expensive shoes. I am besides myself about this company and how they operate. I believe in KARMA and sooner or later doing this to people they won't have a company with Ghetto movers like they have. I did call customer service and she said call your homeowners insurance they will re imburse you why should I have to do that when my deductible is $1,000 that just defeats the purpose plus it will go up and under no fault of mine. BAD company all the way around. Sales, customer service and movers! NO GOOD!!!!! I am sorry I ever did business with them!

7. A

   Anwesha M.

   Source: MoveAdvisor · Union, NJ to San Jose, CA

   1 Nov 20211-bedroomPaid $6,500

   Horrible movers. Please read before booking.

   We have moved several times in the past 3-4years and Keira Moving was absolutely the WORST movers I have worked with. The estimator, Eddie will literally quote any number to get your business. The gave me an estimate of $2800 based on moving my one bedroom. I paid the advance based on the quote. On the day of moving, AFTER everything was already loaded in the truck, they told us we would have to pay $6500 because we have “more stuff”. We lived in a one bedroom apartment(how much more stuff could one have in a standard one bed apartment and how can a seasoned movers’ estimate be off by more than double). Also another point to mention is they kept packing 1/3rd empty boxes, or put a suitcase in a box- I asked them several times why do they not put more stuff in. They kept saying it was to keep our things safe. I called Eddie to clarify and he literally started screaming on the phone saying I should disturb him during work hours. We got a call from Eddie’s boss after that saying we could either pay the extra amount or pay for the labor and take our stuff off the truck. At that point, we had no other option but pay whatever they were asking. Then comes the moving part- We were told everything would arrive within 15 days; it took them 50 days. I kept calling them asking for an update, but obviously that didn’t help. I would strongly recommend to stay away. I should have taken the bad reviews here seriously and gone with other movers. This is actually extortion in the guise of moving. It was a horrible experience for us and I would give negative stars if I could.

8. N

   Nicholas H.

   Source: MoveAdvisor · Hackettstown, NJ

   30 Nov 20203-bedroomPaid $1,100

   Bad customer service

   I hired this company to move my belongings 14 miles away. They loaded my 72” mechanic’s toolbox and dropped it out of the back of the running truck while pulling forward in front of my house. Best part is I watched it happen from inside my house and caught it on my doorbell cam, and the movers didn’t tell me until I pointed out the damage while they were unloading the toolbox at the storage facility. I’ve called multiple times to make an insurance claim and haven’t received a response since the first call on November 9th . I’m still waiting for a call back!!!!

9. S

   Suzanne B.

   Source: MoveAdvisor · Englishtown, NJ to Marlboro, NJ

   23 Nov 20203-bedroomPaid $1,700

   DO NOT TRUST

   DO NOT USE this company if you plan on having all your valuables safely moved to a new location!! We used this company months back to move our house belongings into storage. Once we unpacked from storage we have come to find out that our brand new 4K tv and snow blower have been stolen!!! We should of suspected something earlier since after they were done with moving us into storage, they left without even telling us and with both doors of the storage units wide open!!! We called management to complain about this and we simply got a “we need proof that they stole it” in order to get your money back. It was not enough that we had it listed as an item to move and an item that never made it to storage!! We literally needed to show video of them stealing our belongings!!! Please PLEASE take this as a warning of the company. It is tough times out there right now, no one needs to worry about this extra layer of stress like we did.

10. A

    Alec P.

    Source: MoveAdvisor · Lyndhurst, NJ to Santa Monica, CA

    2 Oct 20201-bedroomPaid $3,500

    Stolen & Damaged Items!

    USE ANOTHER MOVING COMPANY! We hired Keira Movers to move our belongings from NJ to California. Eddie was very helpful/friendly in the beginning, and offered a price much less than other movers, so we thought we were in good hands. When Danny and his moving team arrived, they were very polite, however they forgot all their packing supplies (bubble wrap, packing paper, etc) and still proceeded to charge us $100 for "packing supplies" which basically included tape and saran wrap. Also, BE SURE TO CHECK HIS INVENTORY LIST, he purposely leaves items off there so that they cannot be accounted for later on. Him and his crew STOLE a few of our valuable items even though we tipped them all VERY GENEROUSLY ($80pp). When we tried to reach out to him, Eddie or Gaby to get our missing items back, they refused to help us and stopped responding - very poor customer service once they received their money. The rest of our boxes came back looking like an elephant had sat on them, completely mishandled and broken. Also, the company states they will wrap up your mattress/box spring appropriately - what a joke. Our mattress arrived with half a layer of saran wrap, torn and super dirty. I would NOT recommend using Keira Movers to move anything you have of value!