Legacy Moving & Storage

Reviews

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1. J

   Jason

   Source: MoveAdvisor

   9 Feb 2017Paid $90,000

   Worst moving compqnyinthe world!

   Norman Auchan and his wife are drug abusers! They are the owners. Norman keeps his employees strung out on his prescription pain pills and also knows that they are on methadone and heroin and lets them work wholehearted using drugs! Most of them are criminals and have extensive criminal records. They steal from their customers lie and beg for tips!

2. B

   Beth

   Source: MoveAdvisor

   1 Feb 2014Paid $16

   WORST movers! Lots of Damage!

   Legacy/Klavuhn Moving & Storage is the worst moving company ever! I have moved about 16 times in my life & I have NEVER seen any movers as awful as this company. When packing up, they banged around & threw together our possessions, as well as damaging walls & doorframes. When they took apart furniture, they mangled parts, & left parts & pieces everywhere, even outside in the road. When unloading into a storage unit, we noticed nicks, tears, scratches, cracks on many pieces of furniture. Items were not treated with any care. Broken pieces of furniture, as well as nuts & bolts were left in the storage unit. Items on the truck were packed in a way that they fell from above & came crashing down & were dented & broken. (we witnessed this) Wardrobe boxes with expensive clothing that we packed, were opened & dirty boxes were shoved in, crumpling clean clothing into a wad. Because they took apart many pieces of furniture & left assorted parts & pieces carelessly on the ground, we will never be able to reassemble these items when we finally get them to our new house. So we paid a lot of money for them to ship them, then we will have to pay a lot of money to replace them, now that they are useless.   Since most of our items were packed into a storage unit, we won't know the full extent of the damage & loss until we unpack it. The damage described above is only what we were able to witness, it's only a small percent of the total moving job. We will be in for a lot of broken & damaged items, once we are able to unpack.   Most of the employees looked miserable & seemed to be there reluctantly, thus treating our possessions without any care whatsoever.   This company charged us A LOT of money for this move. (price of a decent car!) Be warned, they are awful & will destroy your possessions. One of the worst experiences of dealing with any business. This review is written for Legacy Moving & Storage/Klavuhn Moving & Storage. Update: After registering a complaint with the Better Business Bureau & another agency, we have come to find out that Legacy Movers FORGED my signature & my initials on some of the moving documents when they responded to the complaints. Please be aware, these people are crooks.