Newmarket Smooth Moves

Reviews

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1. H

   Helen J.

   Source: RemovalReviews · Andover, UK to Cambridge, UK

   17 Apr 20212-bedroomPaid £890

   Cheerful, friendly careful movers

   Johnney and his team were great. They were cheerful, hard working and careful with our belongings. Everything was safely transported. They were very efficient in organising and planning our move giving quick responses to email queries and excellent communication on moving day!Competitively priced. We would highly recommended based on our experience.

   Response from Newmarket Smooth Moves

   Thank you Helen, we are very pleased you felt everything went smoothly. We wish you all the best for the future.

2. L

   Leanne M.

   Source: RemovalReviews · Cambridge, UK to Borehamwood, UK

   6 Apr 20213-bedroomPaid £680

   Moved contents of my home

   I have moved 14 times in my life and this company was by far the best. Thoughtful about your things as they move them, put extra effort into taking my garden pots which a lot of removal companies would have refused, friendly to be around and good value. I would highly recommend them and as a single woman who finds it hard to lift heavy items it was extremely helpful that they stayed behind to offer to move things around the room after everything was in to get it just how I like it. Excellent service and thank you for your hard work

   Response from Newmarket Smooth Moves

   Thank you Leanne and it was our pleasure! Wishing you all the best in the future.

3. S

   Stuart R.

   Source: RemovalReviews · Haverhill, UK to Stretham, UK

   27 Mar 20213-bedroomPaid £495

   Smooth as silk

   I have used Johnney and his team to moves two houses in the last month and both times the service has been exceptional. Both days were preceded the day before with a courtesy call just to put your mind at rest and both days the team turned up on time as promised . Nothing was too much trouble , including taking a large piece of furniture back down stairs when left by a previous owner. The service was competitively priced and the quoted figure was always adhered to . I would highly recommend Johnney and his friendly team to all and if I ever have to move again then I will certainly be giving them a call .

   Response from Newmarket Smooth Moves

   Thank you Stuart. We hope both you and your mum are enjoying your new homes!

4. F

   Fiona S.

   Source: RemovalReviews · Burwell, UK

   30 Oct 20203-bedroomPaid £500

   Excellent team - Most professional service.

   The removal day arrived after a final curtesy call the night before from the owner. All ready to go with a prompt arrival of the owner on D-Day with a reassuring smile. The team were completely professional, efficient and good humoured: This was the easiest move I have ever experienced, Not one moment of stress thanks to the orchestration of Johnny the boss keeping his team safe and happy. Great customer service, highly recommended for any removal. Thank you Smooth Move for ensuring that I had a stress free moving experience . You were recommended to me by a friend- word of mouth speaks volumes. Excellent!

   Response from Newmarket Smooth Moves

   Thank you Fiona! We are delighted you were so pleased with our service and we wish you all the best in your new home.

5. P

   Paul H.

   Source: RemovalReviews · Newmarket, UK

   26 Jun 20202-bedroomPaid £385

   Very impressive service.

   Very impressive service, friendly, efficient and helped put our minds at ease with moving our belongings.

   Response from Newmarket Smooth Moves

   Thank you Paul. Hope you and the family are settling in well!

6. M

   Miss M.

   Source: RemovalReviews · Stretham, UK to Soham, UK

   16 Aug 20233-bedroomPaid £475

   Initially great, but move incompleted

   Initially Johnny was brilliant, helpful, great price, very calm and relaxed. Move day arrived and all seemed to be going well, but it took far longer than expected. I had paid for dismantling and reassembly of furniture, and the lads ran out of time to reassemble any furniture. I was told they would return the next day to reassemble the furniture. That never happened though and since then they have ignored all calls and messages. I can't unpack anything as have no wardrobes or storage furniture assembled to put it in to so the house is in chaos. 2 beds are partly assembled but integral parts have been left out, so unsafe to sleep in. I am unable to assemble myself due to disabilities. Very disappointed in the refusal to respond to calls or messages to sort this out and complete the move. It has marred what would have been a great move and meant I'm unable to give a good review.