Prestige Worldwide Moving

Reviews

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1. D

   Dave W.

   Source: MoveAdvisor

   12 Jan 2017Paid $15,000

   Prestige moving is a joke! Run away!

   The Worst company ever ! Anything you could do wrong they did it! We selected this company after taking several other bids on the work (move from Lex. SC to Denver Co.) They showed up late, took all day to pack and load, then after everything was loaded told my wife that they would have to charge us 50% more than the original "Binding" estimate because all our stuff could not fix on their truck. Again, 10pm hostage situation .. they have all our stuff on their truck and they are calling the shots! Once we got to Denver and started to request delivery is when the fun really started. After WEEKS of attempting to get a delivery date, with no luck, we received notice of delivery a very short time prior. Once they showed up we noticed immediately that the condition of our belonging had been seriously damaged. Once they were finished throwing our stuff off the truck it was clear that not everything had been delivered. Mattresses, bikes, tvs etc. were soimply not delivered. We attempted to contact Josh Williams who had previously stated that he was the last and only person at prestige we could talk to.. we waited weeks, replaced many parts and finally (3 weeks) some of our additional belongings were delivered. ( So now insurance won't cover those items ) What was delivered was in bad condition! Packing tape around the furniture that removes the finish when you remove the tape. Silverware and other family memories were stolen! They hired day labor who stole my wifes wedding ring. They are completely non-responsive to any attempts to discuss or even acknowledge out claim for insurance. They are denying we have full coverage when it clearly says we paid over 2k for that coverage. etc.. etc. There is not part of this move that they did not screw up.. oh except collecting their monies and destroying the entire experience and our belongings in the process.

2. K

   Kevin

   Source: MoveAdvisor

   11 Jan 2017Paid $25,000

   Crooks, Scum.

   These guys make me sick. They are crooks, please please please, stay away. They are the epitome of a crooked business.

3. J

   Jay W.

   Source: MoveAdvisor

   12 Dec 2016Paid $4,174

   I would NOT use this company!

   BASED ON MY EXPERIENCE, I STRONGLY RECOMMEND YOU DO NOT use Rhino Moving Inc, Prestige Worldwide Moving, Moving Services Group Inc., Priceline Moving and Storage Inc. or East Coast Moving and Storage. My research indicates they are all inter-related. These enterprises list some of the same people’s names, yet freely change their company names back and forth, twice in the past two months. I was informed by the Broward Consumer Protection Office and the Fraud Hotline that they have numerous complaints against them. They strongly advised me to file a claim with them. We just completed a move from Minneapolis to Miami. We ended up paying more than THREE TIMES the estimate! When they arrived for pick-up, they immediately determined that the goods exceeded their estimate. At that point, the price doubled. There were a few additional boxes and a couch, however my entire shipment was delivered in a small U-Haul truck by their company (even items from another customer)! I obviously could not have doubled my load from a small two-bedroom apartment. They picked up my goods in a small Penske truck. They arrived in Miami in an 18-wheeler that was too large to drive into the complex. They then DEMANDED an additional $500 (payable in cash on the spot) to rent a U-Haul for two hours to shuttle my goods to my new apartment. On their contract, they state that they do not subcontract, however they used Smart Van Lines with a Suddath United truck to deliver my goods. I confirmed the DOT numbers and verified that the movers did not work for Prestige, Rhino, Moving Services Group, Priceline Moving and Storage or East Coast Moving and Storage. They worked for Smart Van Lines which matched the DOT number on the truck. I took pictures of the movers and their trucks for proof and called the company for verification. At the time of pick-up, I was informed that the delivery would take approximately one week. After 10 days, I called the company and they had no knowledge of the whereabouts of my shipment. After two weeks, they showed up with a last-minute phone call. When I called Prestige/Rhino/Moving Services/Priceline, they refused to address my issues. It took numerous emails, faxes and calls to get them to answer their phones and when they did, they screamed at me. If my experience is any indication, expect ZERO customer service from these people. I have pictures, documents and emails to support my claims. If you asked me, would I use this company again or refer them to a friend? The answer is, “No, I would refer them to the authorities for prosecution.”.

4. N

   Nick

   Source: MoveAdvisor

   1 Dec 2016Paid $12,000

   CRIMINALS - You Won't Get Your Belongings.

   It's been since September 20th, 2016 since this company picked up everything I own from my apartment. Since then, when I call from my personal phone I haven't been able to get in touch with "Bob Roland" (the driver), or anyone else at this scam company. Not only did they collect a cash deposit upon pick-up, which was more than what the total estimate quoted, but now they have everything I own held hostage. I've done my research and found that they use a fake BBB review for a company called Prestige Moving & Storage. They have F ratings all over, which is why they are not insured. They are not family owned and, instead, subcontract out all jobs. All of your valuable things will be stolen and IF you do receive a delivery most will be destroyed. Their (855) phone number is a dispatch so they can answer their cell phones from all over the country (WI, OH, FL, etc). I can't get a hold of anyone during regular business hours, but when I have friends call from different numbers in Seattle, Chicago, etc. they've answered at 2:00 am to prey on another unsuspecting victim. The attorney general in Florida, Ohio, and Wisconsin were made aware. The DOT, FTC, and DAC are also aware and said they've received an unsettling amounts of similar complaints. I've left emails, voicemails, texts and its been OVER 2 MONTHS since I've received anything or got any explanation. Spread the word to everyone you know about Prestige Worldwide Moving and the names "Josh Williams", "Barry", "Frank Evans", "Kevin Parrish". Also, you may see a bunch of 5 star reviews on sites, but just know that all of those are done by these scam artists or their friends. Reviews are either 1 star or 5 stars. We once spoke to a Kevin Parrish with this company who hung up on us, but then I found a 5 star review by Kevin Parrish on this site. Very interesting, huh? It truly is a shame that awful people like this get away with robbing from families of everything they own.

5. S

   Scott

   Source: MoveAdvisor

   21 Nov 2016Paid $6,000

   Move from Fort Wayne, IN to Gillette, WY.

   This company has frustrated me to no end. I will not recommend them to anyone for a move as they are not at all concerned for the customers satisfaction. Their Customer Service representative was rude and arrogant and said blanket statements to try to appease me. They picked up at my home in IND on Nov 5. We had a small change to make on the apartment date, but still shouldn't have deterred the movers from getting our stuff to us by Friday (Nov 18). To my knowledge our belongings are still in a warehouse in Chicago. If there are any damages to our stuff, we will be filing a claim against the insurance for the entire amount of the move and they will not be receiving a better review.

6. L

   Larry B.

   Source: MoveAdvisor

   14 Nov 2016Paid $18,500

   Larry and Mary.

   DO NOT USE THIS COMPANY. We have many complaints to add to those already here. The main one was how they kept raising the price of our move. We hired them to do our move at an estimated price and ended up paying almost 3 times the original quote. All of the price hikes came at the hand of the "borderline bully" mover in charge on moving day. When we tried to contact the head office to discuss the price hikes, no one answered and no one returned our calls. We would not have received our possessions without a final payment in cash at our new home of $7500. It was a horrible situation and a horrible day.

7. S

   Sara

   Source: MoveAdvisor

   7 Nov 2016Paid $6,695

   Scammers.

   They are currently ripping off my disabled marine corp veteran father and causing him to have to sleep in his new apartment on an air mattress with no other furniture.. They will NOT call him back. Shame on this "company" for putting anyone through this. They are a bunch of scammers and should be put in jail!

8. S

   Shakilla

   Source: MoveAdvisor

   1 Nov 2016Paid $12,000

   Horrible.

   Please stay away. This company raised the price on me twice. They also said I refuse service and I didn't and told me I can't get my items until I give the new price they quoted me. Please please stay away from this company. I still have not got my furniture. I'm not paying 400.00 extra. When the came to pickup my furniture they went up 600.00. To drop it off in my new destination they said an extra 400.00.

9. L

   Lindsay N.

   Source: MoveAdvisor

   28 Oct 2016Paid $1,400

   Scam.. Stay away!!

   SO as u know I went online to get a moving quote.. Prestige blew my phone up until I decided to give them a chance and let them move my stuff.. I talked to Anthony and then Johnathan Bailey and they quoted me a really low price so I went for it.. then I talked to james who said I had to pay check by phone and I wouldn't do that so he said I could pay with my debit card, but I had to send a picture of it in an email back to james with a picture of my license.. so I did.. They said my things would be picked up on October 26, well after I sent the items asked for. No one ever called me back, I had to call them for a confirmation.. so. Then I called the next morning to see what time they were going to pick up my stuff and they tell me it going to be Thursday.. but can't give a time.. so I call Thursday and I get to talk to some rude lady in sales because I can't get anyone I. Customer service. Well she tells me that the driver is in the hospital about to die and they had to call in someone else that its going to be Friday between 12 and 3.. well this is after I have been around and around and around with these people . Like james anthony, Josh, and the rude lady who has Calla forwarded to her cell.. So 3 rolls around .. NOTHING!! So I call and call and call and finally I talk to someone.. idk the name.. didn't care at this point.. He tells me that the driver is he'd up and they will pick my stuff sat morning between 9 and 11.. No no no.. I cancelled everything with them and told them I would go get my own stuff.. luckily they didn't get any money from me.. But everyone beware.. They are frauds.. thus can't be a real company and people actually work for them.. gotta be an inside job!! Just stay away!!

10. S

    Sabrina

    Source: MoveAdvisor

    25 Oct 2016Paid $5,094

    Please avoid getting ripped off by this horrible moving company!

    Prestige Worldwide Moving of Miramar, FL, currently has an F rating from the Better Business Bureau, and with good reason. They overcharged us by almost $3,000 more than our estimate, then failed to deliver our mattress and box spring. They won't return our phone calls or voicemails, and for 46 days we've been without our bed. They are liars, thieves, and con-artists. Please avoid using Prestige Worldwide Moving and Storage, or you will regret it later!