Town and Country Moving and Storage

Reviews

Dated rows only. Movers cannot pay to add, alter, or remove a review here. Licensed rows carry a small source label. Reader reviews are read by a person before they go live. How we handle reviews.

1. M

   Michael

   Source: MoveAdvisor

   4 Mar 2013Paid $540

   Stay away. Completely Unprofessional.

   If I could give this company less than one star I absolutely would. The movers were hired by Town and country as sub contractors and I will say they were great. It was the owner of Town and Country that was terrible. I originally went on a website and posted that I needed a mover. This company called and was great to talk to. I even confirmed that we were all set with my move two days later. That's about the end of the good conversation though. The owner claims her sent me an email confirming the job. Never received an email. The movers came and towards the end I said who do I make a check out to and the movers told me it was cash. Not 2 minutes later did I get a call from the rudest man who I ever spoke with who said he emailed me cash only job. Told him he never emailed me anything?? Then proceeded to threaten me telling me I better give cash to his guys?? I tried to explain that there is no bank I could go to on a Sunday to get cash. He told me he did not care?? to go ask family. This guy is completely unprofessional. Also told me the job would not be more than 350.00. It ended up being 540.00. Felt like a bait and switch. Trust me it was not about the money, it was about this guys attitude. I would NEVER recommend this company to anyone. I would recommend the guys who did the moving as they were great and professional. Buyer beware. dealing with this company was horrible. Told me he was burned for 6,000.00 by someone else. Said no company takes a check. I beg to differ. If I had known I needed cash then I most certainly would have had cash on hand?? I do not recommend using this company. Its stressful enough moving, but to have to deal with someone so unprofessional and threatening is horrible.