Trans United Inc.

Reviews

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1. M

   Michelle W.

   Source: MoveAdvisor · Dallas, TX

   2 Aug 20183-bedroomPaid $4,500

   Affordable.

   Justin did a great job on the move. It was very affordable. It was around $4500. I had moved from Texas California. The move was very long and I'm glad all of my furniture didn't get damaged. Justin and the staff was very nice. I'm going to recommend this to everybody.

2. C

   Clark

   Source: MoveAdvisor

   13 Aug 2013Paid $4,700

   Trans United is terrible.

   The company took 13 days before they contacted me, and then they just made excuses for being late.  I am not the first person they ever did this too, this is happening to another customer of TransUnited.  This company really is terrible. http://www.wxyz.com/dpp/news/region/macomb_county/movers-still-have-a-local-familys-furniture-and-belongings-46-days-after-their-move-from-texas.

3. M

   Mireille

   Source: MoveAdvisor

   7 Jul 2010Paid $2,000

   Worst Company Ever.

   Worst company I have ever dealt with. Horrible customer service, never have any answers. Estimated delivery was 6-8 business days. They picked our stuff up on May 21. Tried to charge us because driver could not pull his truck in front of our apartment building, and then tried to charge us for walking up 2 flights of stairs. After our estimated delivery time, we never received our stuff. We called every day for 4 weeks to find an answer. They either put us on hold, or told us they'd call back. They never called back. They were very rude on the phone, and when asked to speak to a manager for the second time, John told us that his manager Charlie had better things to deal with. Every time we spoke to John or Victor, they would tell us our stuff would arrive in 2-3 days, or the truck broke down, etc. It took them 43 days to deliver our stuff. We had to live in a hotel room for 5 1/2 weeks, in which John said they would not be able to reimburse us for. We then received our stuff July 3. Boxes were wet and damaged. We had lamps broken, and desks and tables scratched. DO NOT DEAL WITH THEM!!