Triple Crown Moving Systems, LLC

Reviews

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1. A

   Anthony S.

   Source: MoveAdvisor · Darrow, LA to Farmington, UT

   16 Sep 20262-bedroomPaid $9,856

   There was no meaningful compensation or apology for the delay.

   This was honestly one of the worst moving experiences I’ve ever had. The company did not clearly explain the delivery timeline before I booked with them. My belongings were picked up and then held in storage for weeks because they were waiting for a truck. I had to live without my things for over a month, and when everything finally arrived, several boxes were damaged. There was no meaningful compensation or apology for the delay.

2. S

   Steven B.

   Source: MoveAdvisor · Jerome, ID to Fairview, TN

   16 Sep 20262-bedroomPaid $10,411

   Unsatisfied customer SERVICE.

   I am extremely disappointed with how this move was handled. The schedule I was given before signing was not clear, and after pickup, my belongings were moved to another location for storage. I was repeatedly told that they were waiting for a driver and truck to become available. The delivery took more than 30 days, which caused a lot of stress and inconvenience. Some of my boxes arrived in poor condition, and only a couple of workers were available to unload everything.

3. J

   James S.

   Source: MoveAdvisor · Shreveport, LA to Dayton, OH

   16 Sep 20262-bedroomPaid $12,447

   I would not use this service again.

   Unfortunately, this moving company did not meet my expectations at all. Communication about the actual delivery schedule was very poor from the beginning. After collecting my belongings, they were stored in another city while I waited for transportation to be arranged. I spent weeks without my personal items and received very little urgency from the company. When my things finally arrived, some boxes were damaged and the unloading process was rushed. I would not use this service again.

4. J

   Johnson W.

   Source: MoveAdvisor · Cabery, IL to Fargo, ND

   16 Sep 20262-bedroomPaid $91,785

   Super frustrating experience.

   What should have been a simple move turned into a very frustrating experience. I was not given a clear understanding of how long my belongings might be in transit before I signed the agreement. After pickup, my items were placed into storage until a suitable truck became available. More than a month passed before I received everything at my new home. The boxes were not all in good shape, and there was no discount or proper resolution for the lengthy delay.

5. W

   William T.

   Source: MoveAdvisor · Deary, ID to Fabens, TX

   16 Sep 20262-bedroomPaid $10,541

   Broken agreements.

   I would strongly suggest asking very detailed questions about the delivery timeline before booking. My belongings were picked up as planned, but instead of continuing directly to my destination, they were taken to storage and remained there for weeks. I had to go without essential belongings for over a month. When the delivery finally happened, some boxes showed signs of rough handling. The limited number of movers also made unloading much more difficult than expected.

6. T

   Thomas C.

   Source: MoveAdvisor · Dahlgren, IL to Cabot, VT

   16 Sep 20262-bedroomPaid $12,558

   Terrible Service.

   This was a very disappointing experience from start to finish. The information provided about the schedule before the move was not nearly detailed enough. Once my belongings were collected, they were placed in storage while the company searched for a driver and truck. I received my possessions more than 30 days later, which was extremely inconvenient. A few boxes were damaged, and there was no real effort to make up for the delay.

7. L

   Laura S.

   Source: MoveAdvisor · Davenport, IA to Savannah, GA

   15 Sep 20262-bedroomPaid $7,400

   Do Not Recommend

   Hands down worst moving experience. From the deceptive initial call and Bill of Lading to the first moving van arriving 3 hours late (and the driver being a complete misogynist and me telling him to leave), to the After Hours call with Jessica (attempted to bully me and told me I would never win a credit card dispute), to the day late arrival and multiple damaged items, along with the disgusting stains on our couch, that was supposed to be wrapped in moving blankets. No idea how.many items in boxes are.missing yet or broken.

8. Y

   Yvonne R.

   Source: MoveAdvisor · Clarksville, TN to Candler, NC

   10 Sep 20264+ bedroomPaid $4,000

   Horrible experience

   Absolutely a complete disaster and one of the most frustrating experiences we have had with a company. We paid a hefty deposit in advance based on the company’s assurance that the services we booked were guaranteed. Despite that, at the absolute last possible minute, they failed to provide the services we had paid and planned for. What made the situation even worse was how the company handled it afterward. Rather than taking responsibility, attempting to make things right, or even offering a reasonable solution, they refused to work with us in any way. They also refused to provide a refund or any form of compensation, despite the fact that the guaranteed services we paid for were not fulfilled. The customer service throughout the situation was incredibly disappointing. The employees we dealt with were unprofessional, dismissive, and rude at a time when we were already scrambling to deal with a problem their company created. There seemed to be very little concern for the inconvenience, stress, and financial loss their failure caused us. Based on the lack of reliability, poor customer service, refusal to take accountability, and unwillingness to refund money for services that were not provided as promised, I absolutely cannot recommend this company. I would strongly encourage anyone considering using them to think twice before paying a deposit or relying on their guarantees.

9. H

   Herbert J.

   Source: MoveAdvisor · Box Springs, GA to Washington, DC

   8 Sep 20262-bedroomPaid $19,855

   BAD PEOPLE!

   I was disappointed with the packing and handling of my belongings. Some furniture was not protected properly during the move, and the team seemed rushed. The overall service could have been much more professional.

10. G

    Gigi H.

    Source: MoveAdvisor · Palmetto, GA

    26 Jul 20262-bedroomPaid $5,700

    Bait & Switch

    My experience with Triple Crown Moving Services was very disappointing. During the quoting process, I was upfront about the number of boxes and additional belongings I had, but I was repeatedly told everything would be fine. I was never clearly informed that I could be charged thousands of dollars more based on my inventory. Once I paid my deposit, communication became a major issue. My calls were ignored, and I didn’t receive a response until just a few days before my scheduled pickup after I was already within the non-refundable cancellation window. At that point, I felt like I had no choice but to move forward. I was then told I owed an additional $5,700, forcing me to leave items behind and quickly repack my belongings. The information I received at the beginning of the process was completely different from what I was told at the end. The lack of transparency, poor communication, and unprofessional customer service made an already stressful move even harder. Based on my experience, I would not recommend this company. I NEED MY $861 DEPOSIT and so does my brother-in-law DEMARCUS JONES because you guys bait switched him as well. FALSE ADVERTISEMENT AT ITS FINEST ! You guys are NOT A MOVING COMPANY ! You guys are A BROKER COMPANY THAT BAIT SWITCH PEOPLE ! DOT Website Check : USDOT Number : 4411647 USDOT Number: 8206508 https://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&original_query_param=NAME&query_string=4411647&original_query_string=TRIPLE%20CROWN%20MOVING%20SYSTEMS%20LLC I will also be following a complaint with : https://www.fmcsa.dot.gov/protect-your-move/file-a-complaint