UK EU Removals

Reviews

Dated rows only. Movers cannot pay to add, alter, or remove a review here. Licensed rows carry a small source label. Reader reviews are read by a person before they go live. How we handle reviews.

1. C

   Clare

   Source: RemovalReviews · London, UK

   22 Aug 2019Paid £1,050

   Uk eu removals service.

   Team came and packed up and were diligent and really helpful. Removal day as always was hectic but team I had worked so hard and got the job done brilliantly. So much less stressful than previous moves. Trustworthy and efficient.

2. C

   Caroline Y.

   Source: RemovalReviews · London, UK to Watford, UK

   16 Aug 2019Paid £1,025

   Amazing service, totally recommend!

   We used UK EU Removals to relocate us from a central London flat to a house in Hertfordshire. The team were really professional and friendly, as well as skilled in packing our belongings in a way that meant they all arrived with no damage. We had a delay when we arrived at our new property as the previous owners were not done moving out, and the team were patient. I completely trusted the team with all of our possessions and they really navigated difficult spaces well! Thank you so much to Andrei, Alex and team. We really appreciate how easy you made our move day. We definitely would use your service again and happy to recommend you!

3. M

   Michelle

   Source: RemovalReviews · Cambridge, UK to London, UK

   12 Aug 2019Paid £500

   Great Service, Great Value.

   I've used UK EU Removals twice, and was very happy both times. From the start, communication was clear, prompt and easy. Prior to the move, their Operations head, Maria, took care of all of the organisation, including helping me determine the number of boxes I would need. On the day of the move, two very nice gentlemen turned up promptly and got to work straight away. I used their packing service, which meant they packed my fragile items and dismantled any furniture that needed doing so. The chaps were very quick and very careful with all of my items (nothing damaged or lost). On the other end, they were quick to unload the lorry and reassembled everything that needed doing so. All in all, this is a fantastic service and I would highly recommend them. Moving can be stressful, but UK EU Removals made it as easy as possible and I will use them any time I have to move.

4. W

   W S.

   Source: RemovalReviews · London, UK to Rennes

   30 May 2019Paid £1,850

   Very.

   I've been meaning to write a review for some time. My move took place at the end of 2018. I was moving my entire home from central London to France. It was difficult to make a decision about a removal company. I had to trust all our belongings with a business and hope that they would take them to another country safely. There are so many horror stories about removal companies - so throughout the entire process of getting quotes, agreeing dates and prices and the removal itself, I felt an underlying anxiety. However, on reflection, I needn't have felt that with this company. I found Maria and Nick to be very professional, polite and responsive. When I called, I was given a quote which went up after the home visit (performed by Nick) but it still seemed reasonable to me given the volume of stuff they were moving. On the moving day, they wrapped items and dismantled some furniture and worked solidly for about four hours to get everything into the van. There was a delay between collection and delivery - and I did feel some anxiety about my goods being locked in a van over a couple of nights. However, everything was fine. They even came back with an item that was mistakenly packed - I thought this was a very thoughtful gesture of them (I wouldn't be surprised if other companies would leave the item in France or charge extra). There were a few minor teething problems but I found a conversation with Maria could resolve that. I felt that they genuinely wanted my business and wanted to do the best job possible. They were polite and kind throughout the entire process. Everything arrived in the condition it left and the packaging they provided was sufficient for my needs. I would not hesitate to recommend UK EU Removals.

5. L

   Luka

   Source: RemovalReviews · Guildford, UK to Lyon

   28 Mar 2019Paid £5,500

   Very Professional.

   Hi, I've used UK EU Removals to move from Guilford to Lyon (France) The service was absolutely fabulous. Very professional approach from beginning when the lady from the office have called me to the end when the team have put everything back in place. No damage or scratch, no delay, all went very smooth. I would highly recommend this company to everyone. Thank you !

6. D

   Dave P.

   Source: RemovalReviews · London, UK to Paris

   14 Jan 2019Paid £4,000

   Professional removal company.

   We’ve moved from London to Paris back in November last year. I can not thank you enough to the entire crew, very pleased with the service. Had to move heavy oak furniture trough the stairs and an upright piano which was very old and fragile. No damage or scratches, very professional packed everything. Fast response from the office at all times. Before paying all was clear written not no have any miss communication. Overall was the best experience I had with movers in my past 12 years when I’ve moved over 5 times due to the work commitments. I would highly recommend UK EU Removals.

7. N

   Nabeel

   Source: RemovalReviews · Aylesbury, UK to London, UK

   13 Dec 2018Paid £1,100

   Well done London Midland Movers.

   It was really well done job for London Midland Movers and I thank all their team. Excellent service and stress less move. I cannot find any negative point. That packing process went smoothly, loading and unloading as well and in a timely manner.

8. J

   Justin T.

   Source: RemovalReviews · London, UK

   15 Nov 2018Paid £300

   Great service!

   Really calm and professional team who I used for repeat business. Couldn’t be happier with the outcome!

9. I

   Ioan

   Source: RemovalReviews · London, UK

   16 Sep 2018Paid £1,350

   Great service.

   Thanks for helping us moving home. Excellent service and stress less move. I cannot find any negative point. That packing process went smoothly, loading and unloading as well and in a timely manner.

10. N

    Nicolas B.

    Source: RemovalReviews · London, UK to Paris

    7 Dec 2018Paid £3,600

    Terrible service/ no real insurance !

    I moved 5 times internationally, the last time being with UK EU Removals. Worst experience ever ! They broke 2 pieces of furniture: a chest of drawers and a nice table. Thing is that they contracted a cheap insurance via a broker whereas they claim they are fully insured. I had to do deal directly with the broker to get some money back as UK EU Removals seemed not to care anymore. The insurer contracted by their broker made it so complicated (excess applied, depreciation applied, refusal to reimburse as this was repairable in their view) that after over 4 months of fighting, I eventually gave up and accepted to only receive a small amount for what had been damaged. All other professional movers I had used had much better insurances with no questions asked once the movers had recognised they had broken something. Tip: Avoid them !

    Response from UK EU Removals

    Dear Nicolas, Firs I need to let you know that the insurance for business in UK can be done ONLY via broker. Our broker is providing insurance for most of other accredited firms as they have advised to make insurance via this broker. ALL OUR CUSTOMERS ARE COMING BACK AND THEY ARE BOOKING WITH US ONCE THEY USED OUR SERVICE BEFORE. WHY WOULD YOU CHOOSE US NOT USE ANY OF THE PREVIOUS PROFESSIONAL COMPANY? BECAUSE THEY HAVE DAMAGED THE GOODS AND DID NOT GIVE YOU THE INSURANCE AT ALL?? I AM SAYING THIS BASED ON THE FACT THAT YOU`VE TRIED TO MAKE CLAIM FOR ITEMS LIKE GENESIS MASK BUT I HAD THE VIDEO SURVEY TO PROOF HAD A BIG DAMAGE BEFORE WE DONE THE MOVE!! YOU`VE ANSWERED THAT YOU HAVE NOT NOTICED THAT DAMAGE! Here is the actual problem for you. You was expecting for a small scratch on the table( the insurance company confirmed is 2 cm the scratch on the corner of the table) our insurance to buy a new table for you. You have refused to get a quote for repairing it. How I can do that when you leave in Paris? Regarding the chest of drawer I`ve included in the claim even thought you have made a claim for it a week after the move. And you are saying the chest has a small piece of wood broken in the back. It was impossible to see that during the unloading? To be honest with you we do not know if the items have been damaged by us or before, but because we could not proof we made the claim. After I have exchanged over 20 emails since the move was done, I have the feeling that however I would have cooperate with you would still not be happy because you are expecting someone to accept any of your words without question or explanation. Would you do that? Thank you and Marry Christmas.