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Recent reviews

D
21 Feb 2017 · MoveAdvisor
1.0 out of 51.0
They quoted 1400 total for my move in the behinning.. by the time I got my furniture it was over 1800 plus storage was extremely expensive and the you lie a lot. If you choose this company be prepared to lose some sleep over a nightmare. The movers were a day late, most of the damages were small however everything they took apart was either not reassembled, or screws were loose.. like on the bed.. as well as screws missing. A month later I am still peeling tape and wondering where screw are to things they disassembled as well as looking for a way to fix where the paint was either scraped off from being drug or taped directly on to the paint. I took pictures of the damages but there is no where to post them. They can't honor their contracts if you are moving out of town. The man over storage calls and harassed you as early as 6 am and is very volatile and dishonest. He looks for ways to charge Extra and will hold your things hostage. My suggestion is to run for your life from these people. There is so much more, but I would be writing an essay. Just know that cheaper is not better.
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R
20 Nov 2016 · MoveAdvisor
1.0 out of 51.0
THIS COMPANY IS WORSE THAN HORRIBLE!! Extremely slow and lazy movers!! I wish I'd read these reviews before using them! It took them 6 hrs. for a move that should have taken 3hrs. max! If they worked more efficiently and cut the smoke breaks/ cell phone talking, maybe the job would have gotten done quicker. My mother and I started moving things also to speed up the process. On top of everything else, my furniture was just dumped in the house ( my mom and I placed it in the correct areas). They charged me twice the original amount bc of the extra 3 hrs. It took THEM to move my things. They also forgot pieces of my bedroom furniture, which I've been waiting 3 weeks for them to bring to me. They would schedule a time to bring it, and then never show up ( this has happened 3 times now)!! PLEASE, PLEASE, PLEASE stay away from this company. They are NOT trustworthy, reliable or professional!! Using them resulted in the WORST moving experience of my life and I've moved at least 6 times prior to this. This is not a COMPANY, it's a HUSTLE!! Be aware!!
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L
27 Jul 2016 · MoveAdvisor
4.0 out of 54.0
I was pleased with my moving experience. The movers were on time, fast and courteous. They finished the job in the time quoted to me. They honored their price quote and had no hidden charges.They also wrapped my furniture well to protect it during the move. I would use them again with no hesitation.
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B
24 Apr 2016 · MoveAdvisor
1.0 out of 51.0
Signed a contract to deliver bedroom furniture (minimum load) for $1,200. All was well until they got my furniture. Felt like I was being held hostage. Very unprofessional. I gave them copies of my driver's license, my VISA and a form giving them permission to release the furniture to my sister. I informed them I would not be at the delivery point. "No Problem". But there was. The driver couldn't deliver until he got his final payment. I called the company, they wanted another copy of my driver's license and Visa card. I told them they already had a copy in my move folder, I was on the road in the middle of nowhere and I don't like copies of my personal info floating around. She backed down but e-mailed a form to fill out authorizing the final amount to be paid on my Visa. The form had personal information for another person filled in and I couldn't edit it. I immediately sent back an e-mailed asking if this was how my information was going to be used - even had the card's security code listed. When the truck showed up at my house, driver couldn't make the turn. Demanded $1,000 cash from my sister?? It was a Sunday and no way I was falling for that. Driver asked me what to do. I told him that was his problem, not mine. I tried calling the office, but closed on Sunday. Long story short, he took my furniture to a warehouse. It cost me $550 to get it shuttled from there to my house, almost half the cost from Texas to WA. Woman I talked to in the office google where I lived and said the truck couldn't make it. When I asked her why it wasn't googled first, she said she would be making changes. When I asked her about the company's handling of private information, again she would take care of that. When I called to complain about why my night stand was taken apart and not put back together, she'd investigate but of course I heard nothing back. Pick another moving company, there are many to choose from and this business is just not worth taking a chance on.
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C
8 Dec 2015 · MoveAdvisor
1.0 out of 51.0
Move was from Kilgore Texas 2 hours from the new home destination. I was told they would leave the DFW area around 6am which would have put them in Kilgore at 8am. They arrived 2 hours late at 10:20. Two trucks were sent and I requested that the first truck be sent ahead as soon as it was packed. They did not complete the job until 2:30 am the next day. There were broken items including an expensive backyard fountain and items left behind. There was a desk that was placed in the wrong place and I needed help getting it moved. They refused to send anyone. The primary issue is that they did not tell the truth. The office said they would send the first packed truck ahead of the other, which they did not do. The supervisor of the moving team kept assuring me that they were only 45 minutes from finishing, which in actuality took another 2 and a half hours. After paying over $4600 and a $500 tip, I expected much better service. I would never recommend this company to anyone.
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