17 Aug 2019 · MoveAdvisor
1.0 out of 51.0
They would tell me a rough date when they were arriving. A few days before the earliest date I called to get a more precise date instead of the 4-5 day window. They had no idea. I called the day before the earliest date, they said the day after they would be there. I called that same day and they avoided my call. I called the next day, avoided. I called a couple times every day for 5 days until they finally got back to me.
Then they were 7 days later than the latest date they gave to deliver my things. Avoiding my phone calls again.
And of course they manage to damage a handful of things, some irreplaceable or unfixable and costing a couple thousand in damages altogether. Got reimbursed less than a quarter of what it will cost to replace or repair what was damaged.
Their business cares nothing about you, your time or your belongings. Repeat customers is not a clientèle that they make their money from, so it doesn't matter what you think, its likely you won't need a service like that again. So who cares how they treat you, right?
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