Write a review for Alpine Moving and Storage

Posted text is Haulest-owned and dated. It does not change the licensed rows already on the thread. We do not accept photos yet. Read the terms.

Recent reviews

K
18 Sep 2022 · MoveAdvisor
1.0 out of 51.0
My price went up, my stuff came late, they avoided any type of communication in between pickup and delivery and I am missing boxes and some furniture and the process to claim everything takes more time and cost then everything in my house is worth. When they put two beds back together at delivery my daughter sat on the mattress and fell to the floor because they could not even do that correctly. I could go on with even more stuff but I think you get the drift do not use these people you will be sorry, as I am. I see in the description it says not to use abusive or vulgar language that's pretty funny when this is what they draw out of you with their service
Read more
S
20 Apr 2021 · MoveAdvisor
1.0 out of 51.0
Not only did this company double the cost from the original estimate but now that they have picked our belongings up March 9, 2021 they have neglected to keep us updated on our promised arrival date set for March 26th and informed us that they have NO way to get our shipment to our new location, as of 5 days ago. This is more than just unacceptable, its blatant disregard and theft! If they had NO means of getting our shipment to us in the 1st place, why commit to picking it up? Lack of communication and NO one will answer the customer service line. DONT EVER USE THIS COMPANY!!! I had to give them at least one star but they fail to deserve it!
Read more
L
23 Sep 2020 · MoveAdvisor
1.0 out of 51.0
- will say& do anything to get your business "we have a truck going to your area, that is why we can offer a low price", "in 3 days, it will be to the delivery address" well, Its been 12 days & don't have my furniture - late by a day when picking up at original address (said his employees had covid) - the driver arrived late when picking up- I've called & emailed about my delivery to final destination, they are not responding What a hassle! Also, operate under Sunrise Van Lines.
Read more
H
9 May 2019 · MoveAdvisor
1.0 out of 51.0
Didn't arrive until four days after I had to get on a plane to move across the country. Had to have a friend let them into my old home. The mover showed up super late with two guys he hired off of craigslist. They got in a KNIFE FIGHT, yes a KNIFE FIGHT because the man guy decided he didn't want to pay the craigslist guys. They then had half the stuff on the roof of the truck in the SNOW because it didn't fit as they had picked up other previous peoples stuff in there as well. Waiting for my items they kept calling and swearing at me saying if I didn't wire them more money they'd leave my items in the snow. When my items arrived they tried to tell me key furniture items didn't exist (like my couch), and when I looked at the truck there it was. They also said I had to pay another 1200 or they were driving away with my items. I didn't have enough time to call the cops and was honestly so stressed and upset that I admittedly gave in. They gave me a lower rate if I'd agree to pay cash and not tell their boss. Items were broken, my EZ Pass was stolen (easy to trace to their partner company in chicago, it was running up tolls all over Illinois) as well as several valuables were all together removed. I was given a fake gmail email for "complaints" and to get reimbursed for damages. I was a single woman and got totally hosed. DO NOT USE.
Read more
K
16 Dec 2015 · MoveAdvisor
1.0 out of 51.0
Please beware of using this company to move your items!! THEY ARE FRAUDULENT!! Alpine has all the right things to say when you are booking your move and they are excepting your deposit; but they do not deliver as they promised. Jay and Tom consistently tell you they have been in business for years and you can trust what they say; well don't. They promised to move my belongings to Louisiana from Michigan and my pick-up would take place on Friday 12/11/15 and delivered to New Orleans on 12/16/15 all for 1400.00 with a 350.00 deposit deposited into a Bank of America account. I deposited the money on Tuesday 12/8/15 and was told that dispatch (Tom) would contact me to set-up a pick-up time and I would here from them on Wednesday 12/9/15 well no one called and I had to call Alpine (Tom) back and he assured me I would here from Tom surprise, surprise Tom called right away and said that not to worry that the driver has my info and will call me on Thursday to confirm my Friday 12/11/15 am pick-up. Well once again no one called and when I called back Thursday evening I got the run around from Tom and Jay stating they would call me back. Neither called and on Friday morning I didn't have a driver nor did anyone have information on when my belongings would be picked up. I made numerous phone calls with the same answer stating they would call me back. After 3 to 4 hours Jay called me to say that the driver was held-up in Chicago and that my belongings would not be moved until Monday 12/14/2015. Well this was totally unacceptable and Jay knew that; when I booked a moving truck on 12/8/15. I had to be in New Orleans on the 14th and had booked a flight for myself and my two children to fly out on the 12th. It was based on his confirmation that my belongings would be picked-up on the 11th that I booked those flights. Jay and Tom in my opinion where well aware of their drivers delay and their inability to deliver my belongings as promised. I did not have the luxury to wait for them to place me on hold and continue to say we will call you back. My confidence in this company was truly gone due to the way they handled my phone calls and their giving me the run around and not being up front with me regarding the whole situation. After it all I had to rent a Penske Truck, pack all my belongings into it and drive 1100 miles to New Orleans which costed me $767.00 plus $260.00 in gas as well as $80.00 for a hotel. I also lost $257.00 in air fare due to having to cancel my flights. I am still trying to recover my deposit and it is not easy. Please do not trust this company, they are horrible and do not deliver as promised. I have contacted the Florida Department of Transportation office to report them as well as the Federal Bureau of Investigation to report their fraudulent activites. "PLEASE BEWARE DO NOT USE THIS COMPANY".
Read more

Back to Alpine Moving and Storage

Haulest is a research desk and quote line. We are not a carrier.

Haulest desk(866) 961-9682