Write a review for American National Van Lines

Posted text is Haulest-owned and dated. It does not change the licensed rows already on the thread. We do not accept photos yet. Read the terms.

Recent reviews

L
3 May 2022 · MoveAdvisor
1.0 out of 51.0
I have been trying to contact this company for two days after my pick up date. After providing exact measurements of my items 3 weeks before my move, they increase the estimate from $2500 to $4100. I paid the 2 deposits and awaiting the pickup. At pickup, they wanted to charge me an additional $8000 as my items would take more room in the truck than was allotted for it. What was the point of measuring my items and counting the containers if they weren’t going to allot enough space. I plan on disputing the deposits and involving my business lawyers as this was a business move and is now negatively impacting business income as I don’t have my items. The moving company that showed up also demanded cash payments only. Having worked in the moving industry for 3 years, I know this provides a means for them to skip out on insurance claims as they can state the items were never moved by the company
Read more
T
30 Nov 2021 · MoveAdvisor
1.0 out of 51.0
Great company and attention UNTIL they get their deposit. After that, good luck on getting information like what day EXACTLY will the moving truck arrive?? The dates that they have in RED on the contract are apparently suggested pickup dates. So, if you are closing on a home and need to be out on a specific date based on the information the moving company gave you…..well, you are on your own with no recourse. Good luck getting information from them. They won’t call you back, apologize, or admit to inconvenience. It’s best to never ever ever ever call these douchenozzles.
Read more
P
11 Oct 2021 · MoveAdvisor
1.0 out of 51.0
what a terrible company ? first quote was $6500.00, and had to pay $1900.00 ..second quote was $9800.00 and had to pay $1800.00 more then a completely different company showed up to pack my stuff...the head guy threatened to leave if I didn't promise to give him 10% tip ...now they say the truck my furniture is on is to big to get in my driveway and they want another $1300.00 or they will just move on and not deliver my stuff...almost $12000.00 later still don't know what time my stuff is coming ?. Stay away from this company please
Read more
S
24 Jun 2021 · MoveAdvisor
1.0 out of 51.0
Don't trust at all. As seen in the early reviews everything is correct word by word. First they give to nicest person to make a deal ,deposit payment with debit card etc. And they give to customer care who are very rude when time comes to near. For me they didn't make it on the date which I given , I booked my flight tickets, end of the lease date . And simple said we cannot come on 24th..make it to 30th but we are not sure this is the reply I got from them. They refused to give the deposit. A Big Thumbs Down for them !!!!
Read more
B
17 Jun 2021 · MoveAdvisor
1.0 out of 51.0
The sales representative tells you that there is no penalty for reserving with a deposit. After I provided a deposit, I decided to go in a different direction. In the contract, it says there will be a 10% charge for cancellation. I called the company to cancel and let them know the salespeople tell customers there is no penalty. They apologized for one of their sales reps being dishonest with me. The customer service rep told me that they would rather be honest with customers and earn trust. However, instead of listening to the recording of my sales call and refund based on the salesperson's misrepresentation, they charged me the entire deposit. I called customer service again and was informed that I should have been told I would get the entire amount charged and that I would then be refunded the deposit minus the 10% fee. I asked how long it would take the get the refund I was told to call back in a week. I would not recommend this company and do not appreciate the dishonesty and lack of customer service of this organization.
Read more

Back to American National Van Lines

Haulest is a research desk and quote line operated by Panaweb LLC. We are not a carrier.

Call +1 (866) 961-9682