27 Sep 2025 · MoveAdvisor
3.0 out of 53.0
I was given a great price from my move from Victoria, BC to South England, and the 2 moving guys were great and got everything sorted super fast. All my items arrived with zero damage and nothing was broken or lost which I'm very happy about. Unfortunately the lack of stars are for communication. I had lots of fast replies towards the beginning, but once my items were collected, I was kept in the dark for a lot, and was specifically told, that having the ToR was not needed for the items to be loaded on the ship, as it needed to be provided before reaching the destination, and because mine had to be redone, my items missed the first ship and I was told it was my fault because of this. Then when I was constantly chasing to find any info whatsoever when my items had a rough delivery date. I would still recommend this company, as they did a good job, but when it comes to all your possessions, I don't think they understand people can worry a lot and like to be kept in the loop with where they are and what's happening! Also, there partners they used in the UK to deliver the goods are shockingly bad, I had to pick up my own items as they refused to give me a delivery date and all my stuff was just sat in storage.
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