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Recent reviews

E
1 May 2022 · MoveAdvisor
1.0 out of 51.0
DO NOT USE. TOTAL SCAM! They subcontract out. Estimate was for $2,900 for two bedrooms and 20 boxes. Movers showed up it was over $4k for one bedroom and a couch. Total ended up being well over $6k, more than double the estimate even after we decided to ditch our furniture. They charged over $1550 just in binding when it’s listed as included. They broke a door out of the frame so it won’t even close before we needed to leave. Left all their garbage behind including boxes, tape, and plastic. When we called to argue the price they said it’s because we have a bulky sectional. Sectional was 3 pieces and we actually left 3 large sofa chairs and another sectional, but that didn’t matter. I said I’d leave the sectional behind and take it off the truck and they still couldn’t right their wrong. We were also told the items would be delivered next day then found out it could take up to 10 business days. We are now forced to move out of state with 1/3 our belongings only bringing necessary items. They were late for pick up as well. The actual moving company it was subcontracted out to said they do this all the time and it happens at every pick up. If I could give a negative star rating I would. They give you a price to hook you in and then you’re left scrambling with no other options but to pay what they demand as they hold your items hostage. WORST EXPERIENCE IN MY LIFE!!
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L
8 Apr 2022 · MoveAdvisor
1.0 out of 51.0
DO NOT use Capital City Movers, LLC, 2701 Oakland Park Blvd. Oakland Park, FL 33311. They are scammers who use predatory pricing. They are only a shipping broker – they don’t ship anything. I hired them to transport 4 fitness items from New Jersey to our gym, 240 miles away. They gave me an original estimate of $2,094. A couple of days before the move, I added one small piece of equipment. Capital City Movers then jacked up the estimate to $3,248, an increase of 55%!! When their designated mover delivered the equipment, they presented balance due $850 more than the increased estimate! In total, we paid almost 200% more than the original estimate. That’s their game – give you a lowball estimate, then revise the estimate just before you move, so they have you over a barrel. Their Better Business Bureau rating is F, and there are already 66 formal complaints about the company since they were founded in June of 2021. Yelp’s users (46 ratings) rate them ONE out of FIVE stars. You ought to see what Capital City Movers did to some of those poor people.
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M
10 Mar 2022 · MoveAdvisor
1.0 out of 51.0
This is the worst company you can hire , Please dont make the mistake I made . It started with nice talker on the phone with $ 3000 down payment and an estimate of $ 8800 total estimate they call it . Work with your local movers they do all the work This company sucked $8800 for doing nothing . I paid the real movers from LA another $ 8000 and they did a great job . Save your money dont call them
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K
28 Feb 2022 · MoveAdvisor
1.0 out of 51.0
RUN, my mom‘s move was the worst nightmare of my life. We moved her from Kingston Idaho to Denton Texas January 27, 2022 and she still has yet to get her stuff they put it in storage without our knowledge they would not contact me back I received run around after run around do not use this company the worst customer service I have ever received.
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N
3 Feb 2022 · MoveAdvisor
1.0 out of 51.0
On July 20, 2021, I called Capital City Moving LLC to get an estimate on a move from Ohio to Florida. The gentleman I spoke to, Ty said they were a cash-only business and half must be paid upfront. I told him I was unable to pay half upfront and thanked him for his time. He called me back and said we could work something out. I gave a $500 deposit, with $835.16 due when movers showed up on either 30 or 31 August 2021. They sent me three emails confirming the estimate of items moved which stated they would do a follow-up a week before they arrived to ensure I had everything set and nothing had changed. I did not hear from the company and realized I had more boxes than I told them. I called the company 2 separate times to discuss the change and they said not to worry as when the movers arrived they could make an on-the-spot adjustment. Four men showed up at the end of their arrival window and gave me a new estimate of more than double the cost, no square footage The gentleman scribbled a number of over $7000 on a piece of paper and presented it to me. I told him no way so he scratched it out and jotted down $6000. I told him I did not have the cash to pay half up front so he and the four other gentlemen left without moving anything. I called the company and spoke with Paul Watson who told me they were not going to issue me a refund, it was my fault, I should have called and the re-check of property phone call was merely a courtesy and they didn’t have to confirm. I replied I just want a refund of my $500 dollars and I asked him why his movers didn’t contact him as I was the customer. He was very unprofessional and I wanted to ensure the call was being recorded as I was surprised at his level of unprofessionalism. My husband attempted to call immediately after I spoke with Paul and the representative that answered said he was gone for the day. As a result, I had to fly back to Columbus to rid the residence of my belongings and move it all myself.
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