4 Jul 2026 · MoveAdvisor
1.0 out of 51.0
Stay away from this company!!!! I should have read reviews before scheduling a move with them. We were set to have Carter Moving & Delivery move us on 7/2/26. Movers were scheduled WELL in advance, confirmation was made 24 hours before scheduled move time. Morning of the move, no call no show.
Called Gary, no answer...so | left a very nice voicemail. Waited 2 hours, still nothing...so I kindly texted asking for an ETA on the movers- no response. I received no curtousey call, no text, email, nothing, informing us that we would not have movers arrive to move us. Only then, did I, myself, have to reach out via phone to a different number, and a guy named Cecil was the one to inform me that "Gary had an emergency and had to leave overnight." Mind you, a phone call or text informing us we would not have movers arriving that day, would've helped tremendously with the predicament THEY left us in. HIGHLY UNPROFESSIONAL!!!! If I would have just read the reviews about this company I would've noticed they're known for no call no shows. It's always an "emergency" that happens when they do it too. STAY FAR AWAY AND DO NOT HIRE THIS COMPANY!!!!!! | have all communications documented. And they can't say I had the wrong number because Gary's text showed "read" when he opened the one from me. Go with someone else! Do NOT waste your time with this company. Sad how they can just screw people over the way they do, and sleep comfortably at night.
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