31 Jan 2019 · MoveAdvisor
1.0 out of 51.0
If I could give them no stars, I would because they don’t deserve it. One of the main reasons I went with these folks is because they say they are spirit based, well, don’t believe it.. after speaking with Mathew and some other man in the background..they were rude and condescending (if you read the responses to the previous complaints, you will see what I mean) so, after taking almost twice the hours in labor, losing cushions for my patio furniture, breaking 3 tables and leaving a load of stuff at my house, to say that I am dissatisfied is an understatement. The correct thing for a business owner to do is apologize and try to make things right , I got a “hell no” from the two persons I spoke to. I asked for $1000.00 to be taken off the cost.. He said he’ll no, we won’t make any money, I guess you will have to file a claim.. $0.60 a pound.. his drivers ended up taking 7 hours off the cost and were very apologetic.. Sweet kids , they understood the gravity of what just happened, now I have to get someone to get the rest of my things from my house before the sale closes on 2/1 so far I will have a fuel charge of $600.00 not sure what the hourly rate would be. So my advice to you is this.. continue looking, find someone with no 1 star ratings and NEVER EVER tolerate someone being hateful, argumentative and condescending in your hour of need. Matthew , perhaps a little humility would go a long way.
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