17 Apr 2026 · MoveAdvisor
1.0 out of 51.0
I NEVER leave reviews however this experience was SO BAD that I can't not leave one on every platform available to try & save people from using this company.
If I could give zero stars, I absolutely would. I have moved many times and worked with several moving companies, and this was by far the worst experience I’ve ever had.
To start, the crew arrived 3.5 hours late. Of the two movers, only one did the majority of the heavy lifting—my son and I ended up doing just as much, if not more, work than the second mover. Because of this inefficiency, the job took an hour longer than it reasonably should have (I have extensive moving experience and a good understanding of timing).
As a result, I was charged for an additional hour, bringing my total to $700 to move just 1.9 miles, plus a short stop at a storage unit 2 miles away. This cost is completely unreasonable given the circumstances.
To make matters worse, they did not move all of the items I had requested because they were rushing to leave. Several items were damaged during the move, including broken contents inside boxes and a shattered mirror. They also hit the ceiling with my curio cabinet, which took a chunk out of the wall.
After unpacking, I discovered that a glass shelf from my antique curio cabinet is missing, which leads me to believe it may have been broken and not disclosed. Additionally, the leg on my couch was broken, also not disclosed.
Overall, this experience was unprofessional, careless, and extremely disappointing. I would strongly advise others to look elsewhere for moving services.
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