17 Jun 2021 · MoveAdvisor
1.0 out of 51.0
I called this company on March 10, 2021 to schedule my move from Phoenix, AZ to Bangor, ME. I was given the total cost amount of $2008.00 which included a deposit of $896.00, the deposit was paid on that day. I gave them the dates that my furniture and boxes needed to be picked up, between May 25-May 27. I was flying out of AZ on May 28. My apt. lease ended on May 31, 2021. I was asked to call them 2 weeks ahead of scheduled time to give them my delivery address. On May 12, I was told that my stuff would be picked up on May 27. I called them again on May 23 and was told that there was a change, my stuff would be picked up either
on May 30 or up to June 2. I explained again that I was leaving Phoenix on the 28. I was told that they could do nothing about that. I said I could give my neighbor my apt. keys as long as they picked up my stuff before the 31. I was told they would. I called them again on May 25, I was told they couldn't pick up my belongings until June 2. Again I mentioned that my lease expired at the end of May, my apartment needed to be emptied before June 1. I told the person to cancel my moving schedule. I needed to find someone else. I also said to refund my deposit of $896.00, I was told they couldn't do that, it was a deposit and not refundable. They are thieves! I am not the one that kept changing the pick up dates. They did. They wanted to keep my deposit! Do not use this company. What I have written is 100% honest.
Read more