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Recent reviews

R
25 Aug 2026 · MoveAdvisor
1.0 out of 51.0
They sound so kind and gentle before you sign the contract, after that, is just rudeness, lies and staling. They lied about the pick up date, said they could get the furniture on the day I asked, and when no one showed up and I called, they were super rude, saying the contract estipulate an amount of days they could show up. I have no furniture still, even after 2 weeks AFTER they predicated delivery day. Every time I called to inquire, they said that my furniture "was arriving soon", but after 2 weeks, when I called again, they tried to put the blame on me, saying I didn't provide the address. I've had to prove I did send the address by email and it was, actually, confirmed at that time by one of the receptionists. They are liars, don't hire them! 1 star is more than they deserve. I do believe they remove themselves from Google so we couldn't share the reviews there.
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H
14 Jan 2025 · MoveAdvisor
1.0 out of 51.0
If you value your belongings and appreciate ethical behaviour, please do not use this company. I chose Kingsway because they were about the only ones I could find that were available for a quick move. Now I know why. I experienced the same issues as everyone else here: damaged furniture; dropped boxes with smashed contents, including some items that I will never be able to replace – they had the nerve to blame my packing (funny how there was nothing broken in the boxes that didn’t get dropped); late arrival, well past 8:00 PM in a building with seniors with no thought for the residents; submitted a claim for damages and was told to wait 8 to 10 weeks for a response, but they couldn’t be bothered to contact me so after 13 weeks, I had to send another email, only to find out they had no intention of reimbursing me for anything. They mentioned something about not buying the right insurance coverage but I couldn’t find anything about being offered insurance to cover carelessness. I will be moving again within a couple of years, so not only have they received this negative review from a past customer… they have also lost a future customer.
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G
1 Nov 2024 · MoveAdvisor
1.0 out of 51.0
Kingsway van lines are a bunch of Criminals, misrepresented everything and take you hostage they will take a quick deposit on CC after that all cash no recourse, no insurance. Several items where stolen lost including an heirloom vintage Guitar and amp i lost $5000-$7000 including damages. Delivered 4 weeks late incurred extra cost because for that. They blackmail signatures out of you, however they don't reconcile the load, NO PROOF OF WEIGHT NO SCALE TICKET NOTHING. THIS IS THE WORST EVER DO NOT DEAL WITH THEM EVER. I WILL MAKE IT MY MISSION IN TO PUT THESE PEOPLES OUT OF BUISNESS FOREVER. BAD BAD BAD BAD BAD BAD THEY NEVER tried to make it Right.
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N
3 May 2019 · MoveAdvisor
1.0 out of 51.0
Very dishonest company. Our original quote was about 970$, but at the end we had to pay about twice this amount. There are so many hidden fees. They took our belongings and stored them for 3 days and charged us for it even though we didn’t want it to be stored. I wish we’d seen the reviews before calling them. HUGE regret. Do not EVER use this compony.
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T
25 Feb 2019 · MoveAdvisor
1.0 out of 51.0
How are these crooks still in business. Someone shut these scum bags down. Worst company I have ever dealt with and absolutely dishonest. Your quote will be wrong and once they have your belongings you are out of luck. They will hold them like hostages while they over charge you a ransom not even close to what you agreed upon. They shouldn’t get shut down..they should get put in prison.
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