11 Oct 2021 · MoveAdvisor
1.0 out of 51.0
After changing my closing date twice, I was finally able to pin down a Saturday early September. I receive a call from momma's on Friday before move day, asking if I can move date to Sunday. I agreed. Saturday they called again to ask if I could move date to Monday. I wasn't happy about this but agreed. When they arrived, Chris had paperwork that was incorrect. Right in front of me, he called and berated the person who had created my quote. $25 difference. He spent 15 minutes on the clock on my time arguing with the other person. Then he spent most of his time downstairs at the truck directing whatever the other larger guy was bringing downstairs to the truck. Very unorganized. Made a statement about charging more for my armoire because no one mentioned that item to him. I had told the lady about it and my appliances. When it was time to go to my new place, he said they would stop and get drinks and meet me. I arrived 30 minutes before the truck and if course it starts to rain. After arriving, they said they don't move in the rain, and truck would go back to warehouse for the night. I took off another day of work. The next day 2 different guys showed up and they were more professional. They did tell me my truck was not stored in a warehouse and that the truck leaked. So my box spring got wet and there were several other boxes that tore due to being wet. But the kicker was the damage to my armoire. Knobs were broken off, huge black marks and scrapes on the wood. No, I didn't report this because I knew they wouldn't do anything about it. I'm just passing the word along that this is a moving company you'll want to stay away from at all costs.
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