6 Jul 2023 · MoveAdvisor
5.0 out of 55.0
I'd like to say what an amazing job these guys did. First and foremost, thank you John for taking the time to explain the ins and outs, and never making me feel bad for calling in with one question or another. With that said, from start to finish these gentlemen and their staff were nothing short of exceptional. They were kind, courteous, and precise. My biggest pet peeve is not being able to reach someone, whether it's good news, bad news, or something I don't want to hear, all I ask is for a company to communicate with me, and the team at Olympian did not miss a beat. When I called,.... 95% of the time I always got someone. I think there was a total of 2 phone calls that I didn't get someone. I left a voicemail, and 5 minutes later I got a call back. Beyond that, excellent service, professionalism, and spot on with the pricing. I was a little scared going into hiring a mover after all the negative reviews I read about moving companies, but John, my initial representative, did such a good job explaining the process and all that goes into it, I decided to take a leap of faith. I told them from the very beginning, take good care of me, my family and all of our possessions and not only would I give them a great review, but if I needed to make an out of state move again, or knew anyone that did, I would send them their way. I did get cheaper quotes, but John put it very simply to me, "I can tell you the price you want to hear or I can tell you the price your actually going to pay, I will not to lie to you to earn your business, because In the end your cost is going to be the same, the only difference is, I'm going to be upfront with you about it."
That may have very well been what sold me on Olympian Moving Group and their service, so if anyone out there reads this, please understand your trusting strangers with some of your most valuable things, and irreplaceable worldly possessions that may not be worth a lot of $$ but have priceless sentimental value, do you really want to spend your entire move worrying about whether or not your going to see them again, and in what condition? Take my advice, go with Olympian Moving Group, because this team goes the extra mile. Thank you all again, from our family to yours!!!
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