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Recent reviews

B
20 Sep 2022 · MoveAdvisor
1.0 out of 51.0
The estimator assured us that he could evaluate the cost of the move virtually by having my wife take her iphone across the house. The day of the packing came, and they failed to send adequate crew to complete the pack. We then needed temporary storage in Florida. This enabled Mr. Carney, the owner, to pocket several thousand dollars he would have to have paid for unloading and assembling furniture at our new home in Florida. That is, he was now simply dropping the goods at a warehouse, not having to pay for a crew to unload, climb stairs, unpack, and assemble furniture at our home. Rawlinson's owner,Jim Carney acted as though he could not understand the difference between backing a trailer up to a warehouse versus a complete unload at a home, carrying furniture upstairs, unboxing, assembly and so on. Basically not a believer in the Golden Rule....
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J
28 Aug 2022 · MoveAdvisor
5.0 out of 55.0
Back in November of 2021, Jim Carney came to our rescue with literally two days notice to fill the immense gap left by a lesser professional and unreliable mover who dropped the ball just days before our pre-arranged and planned move. My wife and I were absolutely thrilled with the service and simply wanted to say THANK YOU Jim and Rawlinson Moving & Storage for your exceptional service and genuine care for our situation and property !! Our move was compounded with a second family home also involved and Jim and his team came thru for us all and we couldn’t be more pleased nor recommend anyone else for your moving needs. JM Garrison and D Feindel - Wasaga Beach
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C
13 Jan 2022 · MoveAdvisor
5.0 out of 55.0
This past fall and into the winter, Rawlinson moving helped us to relocate from Orangeville to the Barrie area. This was our fourth move using Rawlinson and they have always stepped up to the plate. The load from Orangeville took place in October and our goods were stored at the Rowlinson warehouse for approximately two months until our new home was ready in Barrie late December. Both of the load and unload could not have gone smoother. My wife and I couldn’t believe how fast the crew worked which was led by Matty and still maintained efficiency and provided extra care with our goods from start to finish. They arrived on time and began assessing the access and any important information to note before bringing the contents out on the load and in on the unload. They were extremely organized and properly protected our floors and stairs with clean runners, furniture with furniture pads, bubble wrap and foam when needed , and any other objects that were coming in and out of our homes. The crew made a very stressful event in our lives fun and upbeat with their energy, positivity, willingness to work with us the client and their sense of humor. I was worried about bringing a 350 pound dresser up the stairs in our new home but this was no problem for them! They communicated around tight corners and brought it upstairs without a hitch. We are so very pleased that we decided to go with Rawlinson again and will continue to use them in the future and also recommend them to family and friends!
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T
10 Jan 2022 · MoveAdvisor
1.0 out of 51.0
1st Issue: Failed to pick up furniture as scheduled. Called the night before and was told there was no truck available for my move. No one from the company called me and I only found this out because I called them. I guess my husband would have been waiting around with no moving company if I had not called. They managed to find a truck and arrive the following day (luckily we had given ourselves a 1 day buffer but otherwise might have faced a lawsuit since we had sold this property and needed to be out). 2nd Issue: Movers out a large scratch in our hardwood floor my husband had to try to fix the night before our house closed. 3rd Issue: Movers left without getting us the inventory list, tried following up multiple times but never got it. 4th Issue: Stuff was damaged, including maple TV stand that was new and vintage record player. 5th Issues: Movers who unloaded just put our stuff everywhere with no stacking or logic. They even blocked our access to the kitchen sink. Generally we were told we were paying at the high end but we would get a premium service This was not the case...very disappointed. They did keep their pricing guarantee and deliver in the agreed upon timeframe.
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G
5 Dec 2020 · MoveAdvisor
2.0 out of 52.0
Although the office staff was very personable and helpful, we were extremely disappointed with the move overall. The cost was expensive and the move resulted in damaged goods and furniture even though we were assured all moving crews were to be first rate. Toronto crew was great. Not sure what happened after our goods left their hands!
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