17 Jul 2023 · MoveAdvisor
1.0 out of 51.0
These people initially sent me a bill, which I knew would be adjusted for more boxes. I put down a deposit based on this bill. Then the bill was adjusted for the actual weight and size of the load. Okay. That was on the day the sale of my house closed and I was driving to my new destination, over 600 miles away. The movers were three hours late on arrival and took more time to pack. so I didn't leave until late afternoon. The company asked for much more money that day, without giving me an extra day to pay, as I was on the road. They wouldn't accept a credit card, I didn't have the new bill increase amount in my checking account, I didn't think the bill would go up so much! I had planned to use my credit card but they refused to allow that. I went to a new bank (my bank was not in this town). I had to find a new bank and open a new account. They toldme a certified check was okay.
I was exhausted by then. I called them many times to tell them I had a certified check. No, now they didn't want the check; they kept telling me to use apps I've never used before, they wouldn't accept the bank's check.. My banker helped me use the apps, she said to be careful. One of the apps was not safe. Because I was a first time app user, I could not send more than $500.00. I called the company again, only to be yelled at. I told them the apps wouldn't work, I couldn't send that much money. They insisted that there was no other way to pay. They sent my truck and my household goods somewhere, not telling me where. Then they said I could pay cash on arrival. I have received two more invoices, with larger and larger balances due.
It has now been five days since they took my belongings. They have not contacted me and don't reply to my calls. I'm 75 years old, sleeping on the floor, no bed, no furniture, chairs or anything. I'm not expecting to get my household goods from them. They are Scammers! Please help me.
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