16 Aug 2023 · MoveAdvisor
1.0 out of 51.0
I wish I could give them negative stars. Firstly, they were more than two hours late when coming to our house but that’s the least of what happened. They didn’t disassemble furniture even though they said they would and half of our furniture ended up damaged. At this point it’s 8pm and we are waiting at the new house which is only two hours away from where they are moving the stuff from , they call and say they’re broken down on the highway, they have also picked up thing such as computers and boxes with family photos that we explicitly told them not to take. We try to get in touch with them to find out where on the highway they are but they are dodging out calls at this point. About half an hour later they call and say they are at their “storage facility” and they want money to give us our stuff back. We go to the police and have them call and we find out where they are and we find them and take our valuables from their truck and they end up delivering our stuff at midnight. Even though they were supposed to put everything in the bedrooms they end up dumping everything in the garage in a pile leaving us to move all of our furniture upstairs. Overall, I don’t think there is anything else to say about this company and I hope that no one else decides to do business with this company in the future.
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