19 Oct 2013 · MoveAdvisor
2.0 out of 52.0
First, I want to say that the company was contacted several times to no avail on these items. They do not wrap furniture to protect it. My leather sofa was torn in the move. This was shown to Country immediately upon delivery. He made a phone call and told us the repair guy would contact us. We still have not gotten that call. We discovered the next morning that a pole lamp was missing, I called Country to ask him about it. He said he would check the truck and call me back. He still has not called me back. I have called him and left messages that have not been returned. David Lee, the owner, was called about the items as well. He was going to have them check the truck and call us back - no phone call. We have several furniture items with scratches that were not there before the move. They DO NOT protect the furniture. We could have done a better job ourselves and saved the money, hassle and aggravation. They damaged our furniture and stile a pole lamp for some reason and have made no effort to make good on it. Country and his partner semed very nice, but I don't beleieve they work for a very good company. They certainly don't have the proper tools to do a good job. I have seen profession movers work and this company is NOT professional. We moved from a two bedroom apt on second floor to a house and it took five hrs. The beds were already broke down and the diningroom table disassembled. They also broke the end of one of my curtain rods which I didn't notice until I went to hang it of course. I did not see any of these reveiws when I initially checked them out online. All I can say is BUYER BEWARE!!
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