Across U.S.A. Moving & Storage

Reviews

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1. M

   Manoj K.

   Source: MoveAdvisor

   14 May 2015Paid $2,200

   Moving Nightmare made easy by AcrossUSA!

   Moving Nightmare made easy by Across USA movers! This is my first move in USA. So I googled and got more worried because of some bad reviews been posted by affected customers. So picking the right movers was not easy at all. So I contacted 5 companies including Across USA. The guy who came to estimate was the first good impression been created on behalf of the company. I really thank Eddie and Nick, who packed our items with good care. and the guys who delivered the items with utmost care. Even a $20/- flimsy book shelf from Wal-Mart, been delivered scratch free. I am truly impressed with your overall performance right from the visual estimate till the delivery. Normally the actual would vary from estimates, but I was surprised to see no difference, now that's called professionalism. Across USA is the best, you guys are really the pioneers in the field. Even pick up and delivery time was very punctual. The staffs are the real assets of Across USA, highly recommend your company to any customers who really want to experience 100% satisfaction. Thanks once again for doing my move from Dallas TX - North Carolina  hassle free and immaculate. Note: A tip to all customers, please do a visual estimate before you even get a quote from any company, and give the job to AcrossUSA and sit quite and relax, you will never regret. Regards Manojkumar.

2. S

   Stephanie

   Source: MoveAdvisor

   26 Aug 2014Paid $1,500

   Nick's Team is exceptional in all aspects.

   Nick, Joey and Memo showed up at the apartment in a timely manner. They explained the process over the phone because I couldn't be there and had all my paper work ready. "They moved the boxes and furniture,swiftly and with professionalism avoiding any damage" That's what Yani told me; she filled in for me. They were very polite and courteous to my friends who had to take over and helped them understand the process with ease. They notified me every step of the way any changes being made or any concerns. I felt like I was present during the entire process. I will definitely recommend their services to anyone moving. Excellent job.

3. E

   Elizabeth C.

   Source: MoveAdvisor

   6 Aug 2014Paid $1,300

   Wonderful service.

   Brandon and his team were great!! Really fast and efficient. Will use them again for future moves!! They were able to get everything I had packed stacked on the truck without any extra cost or fees. Very happy customer!! Thank you so much across USA for making this move so successful!! Will definitely recommend this moving company who needs a long distance move!!

4. T

   Tormishyo M.

   Source: MoveAdvisor

   22 Jul 2014Paid $2,047

   Moving team.

   Nick, Marco, and Joshua are the fastest and most professional movers I've ever had. Being a military family we've had many movers in the past, but these guys by far are the best. Then again, I should have known that with the great rep I had setting my move up that the moving team would have been as awesome! I will definitely recommend this team and company to my friends and family!

5. L

   Lauren

   Source: MoveAdvisor

   26 Aug 2014Paid $1,393

   Moving cross country.

   Very helpful and nice guys, efficient. Kept me updated and walked me through the inventory process. I would use them again - easy to deal with and nice to work with. Good company.

6. N

   Nick D.

   Source: MoveAdvisor

   5 Aug 2014Paid $1,708

   Movers excellent.

   The movers Charles and Jacob handled my property very carefully and removed it all from my property with skill and efficiancy. I was very impressed with their professionalism, and their willingness to accomidate special circumstances. Many of my items were abnormally shaped and difficult to "play tetris" with in the loading truck, dispite this, Charles and Jacob were able to handle my property with skill and make the most out of their space. These two men were polite and respectful, something that should be highly valued in this line of work.

7. T

   T.young

   Source: MoveAdvisor

   23 Jul 2014Paid $1,450

   Moving Experience.

   Brian and the two other guys that were with him today were very professional and accurrate when they came to load my items.  I was misqouted when I originally selected this company but Brian was extremely thorough even in his explanation.  I felt that the level of respect they showed to my home and items packed was great.  I am hoping that when my items are delivered that the same level of respect and courtesy given will be the same.  The movers came when expected and were communicative with me and explained in great detail what was needed or if there was something that could have been packed better to protect my items and that was greatly appreciated.

8. L

   Lee

   Source: MoveAdvisor

   19 Jul 2014Paid $900

   Moving mom home.

   Nick, Joey, and Ramon were very polite and professional. If it weren't for them double checking with me on some items, I would have forgotten to have them pack them. So thanks Guys. Only thing that could have been done better was for them to bring extra packing materials and boxes. I had to give them a couple boxes. Other than that, the moving team was excellent.  .

9. S

   Sarah

   Source: MoveAdvisor

   26 May 2015Paid $2,500

   Moving from TX to NY.

   Very bad experience. Moved from Dallas to NY. I have a one bedroom. Movers are not professional at all they are amateurs, they probably hire any one from the streets with no moving experience AT ALL!! Took them 3 weeks in total to bring my stuff. Half of the boxes were damaged. Oh wait I forgot the extra fees: When I talked to the sales person she confirmed 2 times that I wouldn't need my stuff to be transferred to another "smaller" truck; then the guy calls 1 day before the delivery and tells me I have to pay $500 more cause their truck is too big to get in the city - knowing that I see big delivery trucks everyday. He gets to the apartments then he starts counting every 75 feet he is walking and charges me 1$ a feet. Had a total of 115 feet so an extra $40 right? he said you have to pay an extra $90 - I guess math is not their thing.. They are supposed to reassemble  everything they took apart.. well the 2 movers that came - around 35-40 years old men - were unable to put back my bed - btw not an ikea bed - a very very simple bed - do not need to be a genius to do it especially if it is your job! one of them was just standing complaining the whole time that it was too hard to put together, that screws were missing, he was turning the pieces all over trying to figure out how to do it, etc.. so I personally had to take the screws from him to do it by myself and one of them actually helped but I had to give him instructions, UNBELIEVABLE how dumb those people are - btw first time in my life to assemble a bed and did it in 15 min. Honestly super shoking. Oh yeah at the beginning before starting to get the work done, he was like "oh and you can tip us , we don't say no to tips". Well you should first learn how to do your job before talking about tips.   Do not go with them and get tricked by the price they offer because they will add a minimum off $1000 to that original price they give you!

10. S

    Suresh A.

    Source: MoveAdvisor

    17 Oct 2015Paid $2,200

    Bad experience with Across USA.

    Don't ever trust these guys..I would love to give zero starts if there is one such option. I booked their service to move one BHK from Dallas to Utah for ~1750$. It turned to be 2500$ while the move completed after 1 month. First thing, seems they don't own trucks and so they look available trucks on your route. If they get one immediately, you are lucky. Otherwise, you end up waiting for month like me. A month after repeated follow ups and phone calls. God knows, if I don't follow up how long would it take. Not to mention, for items in their ware house beyond one month, they charge you as if it is your fault. Second thing, seems they have ware house only in Dallas. So, if you happen to book any where else, they store your items in Dallas only until you are ready to pick up your items in destination. If you happen to be my case where you are moving to a new city and need to look for apartment after reaching destination, then you can't load your items on truck. They don't keep your items in any storage area at your destination. Either you have a residential address or end up keeping in storage area. Third thing, they send your items to destination only on 18 wheeler biggest truck on the road. Don't be surprised if the truck won't maneuver to your apartment complex and you end up paying another 300$ for shuttle service. Btw, they won't let you book shuttle from UHaul for 20$ rather they would do it and charge 300$ from you. Also, the driver won't even make an attempt to maneuver the truck into the apartment complex. He would simply say "I know my truck much better than you man!". In spite of my apartment authorities saying that they never had problem with any truck maneuvering the complex, the driver din't make an attempt. Why would he? Who doesn't want additional free money? Finally, the moving coordinator talks very lovely and promises that she won't sleep until my items are shipped. Don't believe them. All lies. After you book the moving service, she rarely responds to your call/mail and even if it would be a customary standard response.."I am working on it and you will be loaded into truck as soon as possible. Apologies for inconvenience". But they mean none of it. Stay away..You are warned..warned..