Coast To Coast Relocation

Reviews

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1. B

   Brayden

   Source: MoveAdvisor

   8 Jul 2016Paid $2,350

   Amazing job moving me!!

   I have come to expect a lackluster job from the moving companies despite their promises and supposed reputation. But coast to coast relocation really shocked my system by being efficient. They really excelled in every aspect of relocation. They quoted inexpensively, the movers arrived on time and none of my valuables suffered any damage while being moved. This kind of performance is so rare in this business. Either these guys are the dumbest in USA or the word “honesty” really means something to them.

2. D

   Diane F.

   Source: MoveAdvisor · Palm Coast, FL to Ocean City, NJ

   24 Sep 20231-bedroomPaid $5,500

   move from Florida to New Jersey

   This is the worst company that I have ever worked with. Do not use this company. They are a broker and farm you out to other moving companies. When your things are picked up they block your calls so you can't call them with a problem.

3. J

   Janet

   Source: MoveAdvisor · Waltham, MA to Phoenix, AZ

   1 Oct 20173-bedroomPaid $5,000

   Moving.

   Not happy at all with this company. Misquoted about the cost. Some of my belongings were damaged. The company settled, but way underpriced for a piece of furniture that I have had for 26 years. They lack professionalism and accountability .

4. Z

   Zeev L.

   Source: MoveAdvisor · McKinney, TX

   23 Apr 20174+ bedroomPaid $16,000

   Relocation form Boston to Dallas.

   We have done several revocations in the past - this one was by far worst of anything we have ever seen. Besides getting overcharged on a lot of half full boxes, we had damages close to $5000 per our estimates and nothing has been compensated Everything from the logistics to the quality was badly organized.

5. G

   Geri J.

   Source: MoveAdvisor

   10 Mar 2017Paid $12,000

   July 2016 move from NJ to CO.

   I used this company for a move from NJ to Colorado July 2016. I am not a satisfied customer. The men that drove the truck and delivered at my destination were rude and in a rush. They did not allow for any direction when unloading. Things were just placed where the felt like placing them. I had approximately $7000K worth of damaged personal items from poor packing in the trucks and obvious mishandling. One item was my Waterford chandelier I asked the packing crew to safely pack it believing they had the specific box for packing a chandelier. Biggest mistake. It was so poorly packed that parts were destroyed. It was put in a box that was too small and just wrapped with bubble wrap. No packing around it. Regarding sales : The "estimate" was 1/3 what the actual cost ended up being. INSURANCE: The sales people informed me that I didn't to carry additional insurance and that their basic coverage would be satisfactory. Huge huge mistake. I know now why they did this. To save on claims. I was offered $325.00 for my $7000K in damages contingent on me a signing a release that I would not post negative comments or file any complaints. I declined their $325.00 and I intend to warn others about the inferior service. If for some reason you do decide to use them anyway, I suggest you insure your belongings for the maximum amount because things will be destroyed and damaged and they don't care. My freedom to warn others is worth the $325 they offered me in compensation. No thank you!!

6. M

   Michael C.

   Source: MoveAdvisor

   29 Dec 2016Paid $3,255

   Horrible Movers. And a lot more money than they quote.

   It all starts with Pamela (pamela@ctc-relo.com) She told me she was the best and had been doing this for years. After giving her my information and what I had to move, she was great. A few adjustments based on what I wanted to move and what I did not we came up with a final tally. I had my Money Order in hand the day the movers arrived and all was good. I thought, great, all the bad reviews were wrong I would be fine. The guys that picked up everything were very good all picked up and on the truck in about 45 minutes. Instead of the $919.00 I was supposed to pay (919 x 2) it turned out to be $919.00 for them and now $1564.00 on delivery nice little $645 upcharge (I should get into the moving business). They also said I would get 24 to 48 hours notice before they got to my new place. Well, I get a call about 3:30 in the afternoon today (6/28/2016) saying they would be at my place between 7-8 pm. I rushed home and got here about 6:30 pm when I did not hear from driver at 8:10 pm I text him and asked about his ETA, he called me back and said he would be here at 7am the next day. I told him I cannot be here after 8:30 in the am as I have an all day meeting from 9-5 pm and cannot miss it. So at this point, iam already paying a lot more and not getting a proper notice and being inconvienienced and I hope they get here early enough that I can make to work my new job, I am extremely frustrated. So, the guys show up, cannot speak english (russian or ukraine) claim they cannot park on the street (like every other moving company does) then proceed to add more money to my bill. This move cost me $1019.68 more than my estimate. My $919 dollar postal money order for the drop off turned out to be $1564 and then the drivers moving my furniture charged me another $375 cash on top of that because they said the walk was too far (see above about not wanting to park in front of the bldg.), also, the drivers did not seem very happy that I had postal money order (like I was told to get from Pamela), the driver Soleh, said oh ok I like cash. I said the people that packed me said to get postal money orders. So, in a nutshell, my $2232.87 moving estimate cost me $3252.55 this is $1019.68 more.

7. M

   Meaghan N.

   Source: MoveAdvisor

   10 Sep 2016Paid $5,000

   Do NOT use this moving company!

   For your own sanity, use another mover! This is a HORRIBLE company to work with and if you get the extreme misfortune of working with SAMANTHA, please ask her how she sleeps at night screwing over a single mom that makes less than $2k/month. She ENSURED us everything (everything!) was included in the quote (hallways, packing, tolls, etc). An additional $1500+ later, a week later than they told us they would deliver and the absolute inability to talk to anyone that had any management experience left us in a terrible bind. This company is a scam and I don't know how they stay in business. They are incredibly difficult to get in touch with when needed and because they contract out their services, they have zero control. They charged us for 30 rolls of tape for a 2-bedroom NYC apartment. Every box was already taped shut and we only used 5 rolls of tape. Save yourself a headache and a wallet squeeze and use a reliable company.

8. T

   Tamara

   Source: MoveAdvisor

   26 Aug 2016Paid $3,877

   Dont do It!!

   An absolute nightmare! 1- quoted us so low and then wanted $2000 more 2- broke lamps and put holes in walls 3- LIED!! 4- never kept in contact as to where our stuff was 5- showed up at 8pm with 2 dirty non English speaking men 6. Ripped open boxes and strew them across lawn 7 - we had to unwrap our own furniture help more and reassemble 8- left the house a total mess!! 9- claims process was a nightmare 10- JUST DONT DO IT!

9. J

   Jamie A.

   Source: MoveAdvisor

   22 Aug 2016Paid $3,300

   Worst experience.

   Working with coast to coast relocation started off really good with Samantha then everything went downhill from there, they picked up our furniture on reserved date drivers/movers were friendly and professional they made an additional charge of 75.00 for walking 20' maybe then what was supposes to be free packing the truck charged an extra 150.00 for blankets and tie downs tape and shrink wrap already had dishes etc packed so they just had furniture so not real happy but ok. then had to call with a destination address took me a week of calling everyday finely got through, but couldn't give me a delivery date left messages everyday for 2 weeks finally someone called my son and said 3-4 days on the 4th day we started calling again have not heard from driver, late evening on the 4th day the driver called said he would be there between 12-2 at 3pm we started calling and leaving messages finally got through to the driver said he was 30min out so we waited finally shows up 3:45 with 18 wheeler which fits said I can't delivery we need smaller truck for additional 300.00 and would be back in 2 hours 4 hours later they show up in a 19.99 per day u-haul begin unloading and the are wild with the furniture mind you not a lot be they put chips in the door because they 1 guy instead of 2 put dents in the wall broke the bed when taking the packing off then as they are unpacking basically shrink wrap and tape and a few boxes they leave and leave the mess took me and my son 2 hours to clean up the garbage they left. and it's 10:30pm on a sunday and he starting a new job on monday talk about stressful and the movers they sent were really dirty and smelly shouldn't they have some kind of dress code. so my movers increased my quote by 600.00 dollars by they time it was done.

10. S

    Ssg B.

    Source: MoveAdvisor

    19 Aug 2016Paid $5,100

    As they say in many other reviews..Stay Away!!

    So it started as a retirement from the military move from NC to La. Samantha was energetic and willing to go the extra mile, or so I thought. After listing all the major items and known box counts, the quote was relatively low of 2400.00. Well it escalated on moving day when the team leader came in and said it would be more than double that amount, so I called the office and spoke with a manager, their solution was to go ahead and load the truck to get the actual cubic footage, sure now they have all your stuff hostage on the truck, and will call back once they get it figured out with a repack. Well it still ended up costing us roughly 5100.00 after their so called military discount and repack. Now they finally show up 2 weeks after packing and we find damages to our stuff and a few of the wardrobe size boxes only half full of items. This business needs to close its doors and let the professional moving companies operate.