First Choice Moving and Storage

Reviews

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1. R

   Ron G.

   Source: MoveAdvisor

   14 Dec 2015Paid $1,371

   Good move.

   We moved a very long distance and used first choice.move went well.no complaints.all I our items arrived few days later and our driver took good care of us and helped with placing and moving of items that was in the way.the cost was nice and low so we could afford that move.so we recommend this company to our friends and family and our neighbors.

2. M

   Marcus G.

   Source: MoveAdvisor

   19 Nov 2014Paid $1,000

   Very happy!!great movers.

   I contracted 1st Choice moving in Phoenix,AZ, I have to say I was very happy, I dealt with very honest and experianced people from day 1, my rep was Alexis, she got me through the stress of the move and got me picked up on short notice, I could not be happier, from the pick-up to the delivery it wet very smooth, I wich I would of known about them when I moved to Phoeninx,AZ. THANK YOU.

3. E

   Emma

   Source: MoveAdvisor

   19 Nov 2014Paid $5,000

   Professional & Peace of Mind.

   I moved with First Choice Moving from Arizona to New York City my representative was Roxana Aragon. I have to say this moving experience with this company was GREAT from beginning to end. Moving can be very stressful and you really don’t know if you can trust all your personal belonging to people you don’t even know.. But Frist Choice Moving proved me that YES I can trust and I can have peace of mind moving cross country. I started talking with Roxana and she was very professional and patient with me explaining step by step and what I need to do since this was my first time moving.  She took the time and asked me what I had to move and gave me a fair price. On the day of the move Rob and his crew showed up and they were all very nice and helpful Rob explain the whole contract and what I was signing for, I had more stuff that I had forgotten to tell Roxana and Rob explain that I would have to pay more because I had more items, he also was very nice and did a walk thru in all of my house and gave me a price before loading anything on the truck, in case I did not like the price I wouldn’t feel obligated to do the move.   We agree on the price and they stated working all the crew was amazing they packed and wrap all my furniture so well and took their time doing it. After the move was done about 2 days later Maria called me to let me know my belonging were being loaded on a truck and on their way to New York. She also explain everything about the delivery and what I need to do to be prepared for it .. she verified all my info and was very sweet and helpful because even though I was satisfied with my move so far I was s till a little nervous . She really helped me and explained all the process of the delivery and made me feel confidante that my belongings will arrive safe. My belonging did arrive safe and every single items that I send arrived no damage or missing the delivery crew was also very nice helpful and professional they put everything back together. I DEFENETLY RECOMMEND FIRST CHOICE MOVING I CAN NOT SAY ENOUGH HOW MUCH THEY HELP ME AND HAVE ME PEACE OF MIND.     Emma S .

4. J

   Jay R.

   Source: MoveAdvisor

   1 Sep 2014Paid $1,850

   Very Good Company!!

   Very good company!! I received several quotes over the phone but they were actually able to provide me with an in-home quote and was very informative. They provided free boxes which helped out BIG time! I was very impressed with the crew and how they wrapped my furniture. My last move to Phoenix was horrible so I was considering moving myself but didn't have the time. They were courteous and professional (nothing broken or missing) and my items were delivered in a timely manner.The movers were excellent and expericened, not some day laborers off the street like most companies. If I ever move again(which I hope I don't)I will use First Choice Moving for my relocation!

5. C

   Chelsea P.

   Source: MoveAdvisor

   7 Apr 2014Paid $2,091

   Overall Successful Move.

   With 1st Choice Moving & Storage, the price I was given over the phone attracted me in closing with this company. I moved from Phoenix, AZ to Orlando, FL and the amount of phone calls was overwhelming. The professionalism and knowledge with the moving industry in Lisa's voice was outstanding. I thank you again Lisa for comforting me and putting my fears to rest. They arrived at my house about 20 minutes early which was fine because it gave me time to show them around the house and cofirm the inventory was correct, which was my only price increase, because I ended up having approx 10 extra boxes and 2 bookshelves, but it was on my end, so I understood. They worked swiftly and there was no damage to the walls on the way out.  They finished the job well done and were on their way. Lisa had originally informed me that my items will arrive in NY in 4-7 business days.  On the day of my move, Maria told me that the time frame was correct, 4-7 business days, and I was there within 4. My items arrived 5 days after pick up and I was very pleased with this schedule. They unloaded all of my items within 2 hours and reassembled my beds and dining room table. Everything was as planned. The only thing damaged was my 2 year olds flimsy baby seat, which I claimed with them, and the insurance covered it as they promised. Overall, the service was great!! I couldn't be happier and will not hold an ikea babyseat against you with a bad review. Thank you very much, I will definitely refer you to all of my friends and family. If I choose to move again I will use you! Thumbs up for 1st Choice Movers.

6. P

   Phillip H.

   Source: MoveAdvisor

   18 Jun 2013Paid $3,792

   Good Moving Company.

   My experience with the moving company was pretty good. I got a quote over the phone and they asked me more questions than everyone else did about my move (packing, each room, and even about outside). No one else did. My representitive let me know about some things that needed to be packed and that is what made him stand out to me. It cost me a little more but I was told up front. When the guys got here they were polite and spoke english. They moved fast yet carefully. Delivery took a little more than what I was wishing for but my stuff arrived in tact and safe and they told me up front that delivery could take up to a couple of weeks. All around, I would go with these guys again but I hope we will not be moving again anytime soon lol. Thanks guys. :).

7. M

   Mark

   Source: MoveAdvisor

   11 Mar 2013Paid $1,000

   Move.

   I've moved a about 8 times in my life including overseas. Salesman was straight forward - covered everything and gave me all the "gotch you's".  The movers were professional.  Foreman was on top of everything.  At delivery - my wife marked off all the boxes and items, and told the movers where to put the boxes and furniture.  The movers also helped move boxes and furniture from one room to another when we had decided upon some changes at delivery.  Assembly of some furniture was a tad slow but done correctly. -Some very minor damage at delivery -  I filed a claim for those items online on their web site and was contacted by the claim department.  I sent in the pictures and information and the claim was settled  overall a very good experience.

8. T

   Tim

   Source: MoveAdvisor

   15 Feb 2013Paid $1,200

   Out of state move.

   I recently had a move from AZ-MD done by First Choice / USA Moving and I was impressed with the service. I did pay slightly more than my estimate but do admit I had extra boxes and furniture than what I told my sales rep. The movers did an excellent job wrapping and protecting my items. My delivery was within the 2 weeks they state for cross country moves. I would use them again if I ever move again and would definitely recommend them to anyone looking for a solid mover.

9. D

   David C.

   Source: MoveAdvisor

   30 Jan 20203-bedroomPaid $6,595

   One of the worst experiences of my life!

   These lying, thieving individuals should be in prison! I went over all details of my move over the phone with a very nice man. Unfortunately, that man is part of the classic "Bait and Switch." When the crew came out to load my house, they were extremely rude, and advised me that, even though the rep on the phone quoted me per sq. foot, I would instead be charged for each individual item. Unfortunately for me, I had many small items. Now for the best part.. once I was in Florida, these criminals decided to not deliver when they said they would. The disgusting, rude, unprofessional driver decided to take an extra week to deliver my items. Once they finally showed, and started unloading my items, I noticed that most of my boxes had been crushed, and opened. I had several rubbermaid boxes that I shrink wrapped, and had been cut, so they could go through my items and steal what they wish. I was missing so many items. Even though I bubble wrapped my very expensive, cherry wood bedframe and bed posts, they still managed to put large cracks and scratches through 2 of the posts, and the foot board. One of my kitchen boxes was so crushed, it literally smashed my metal popcorn popper. After confronting the driver, he was nice enough to tell me to F$%k off, and if I had a problem, call the number, and file a claim, while handing me paperwork, advising that I owed over $2000 more than what I signed when my items were loaded in Phoenix. Oh, and the icing on the cake is that there is no claim process. You can't reach anybody, and if you do, they don't do anything. The move from Phoenix to Ft. Lauderdale was over $6,500, and they destroyed many of my items and went through all my personal items!! Again.. they should be in prison!! I hope karma pays these criminals a visit!

10. M

    Michelle L.

    Source: MoveAdvisor

    5 Sep 2016Paid $1,950

    This company is THEIVES.

    I would not recommend this company to anyone.. I was having then move my stuff from Az to NJ.. First, when I got my quote it was-$1100.00, when they showed up after they started packing I was told the price went up to $1950.00. The guys were extremely rude.. Then I was told I would be given 24 hour notice for delivery. When I got called the delivery guy told me he would be delivering my stuff in 4 hours. They gave me no warning.. When my stiff got delivered, they broke my furniture, and all my tools are missing. They insisted on putting all my tools and my kids baseball bags in wardrobe box.. I thought ok.. Well, the box was never delivered. They opened the box, took out the baseball bags and delivered them but stole all my tools.. Almost $2000.00 worth.. I also noticed a few other boxes were opened and retaped. As I go thru everything I an finding more stuff missing.. I called and I keep getting told someone will call me back. No one had called me so I called 3-4 times a day. Finally I got a woman who emailed me a claim form to fill out but she said it's going to take a while to find my stuff.. I don't see these thieves finding my stuff or reimbursing me for missing items.. All together I am missing over $4000.00 worth of stuff.. DO NOT USE THIS COMPANY!! THEY ARE THEIVES!!