Gateway Express Moving

Reviews

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1. J

   Jacob A.

   Source: MoveAdvisor · Lafayette, IN to Independence, MO

   19 Dec 20202-bedroomPaid $3,816

   Well Done

   Everything happened as they promised by telephone and Gateway Express Moving called to confirm they were coming and were very prompt. Wonderful and friendly service. Thank you so much. I would definitely recommend Gateway Express Moving.

2. H

   Hector L.

   Source: MoveAdvisor · Ridgewood, NJ to Chattanooga, TN

   15 Dec 20202-bedroomPaid $5,347

   Use them again

   Used Gateway Express Moving twice for moves and have not had any issues. Everything went smoothly. Staff is friendly and helpful and service is excellent. Phenomenal experience would recommend! 10/10!

   Response from Gateway Express Moving

   Thank you for the 5 star review. Our team strives for excellence.

3. J

   James D.

   Source: MoveAdvisor · Saginaw, MI to Cranston, RI

   10 Dec 20202-bedroomPaid $5,198

   Well done

   Hired this moving company 2nd time and couldn’t be more impressed. Efficient and fast staff. Very accommodating and professional. Very fair prices with no hidden fees/charges. My highest recommendations with them. Will definitely hire them again in the future if needed.

4. W

   William C.

   Source: MoveAdvisor · Ormond Beach, FL to Collegeville, PA

   20 Oct 20202-bedroomPaid $4,268

   Best movers!!

   They were very professional and helpful the entire time that they were with me. This is the very worst company I have ever dealt with. Would recommend this company for anything. I would recommend them if you need someone to help with your move.

5. S

   Scott J.

   Source: MoveAdvisor · Galesburg, KS to Miami, FL

   19 Oct 20202-bedroomPaid $3,946

   Highly recommended!!

   Having them by my side for the move has been the best decision of my life so far. I never thought that they would be such a right fit for me. They came up on time and without making any delays of any kind, they straightaway jumped right into it and got started with the service. I don’t have anything negative to say about these awesome guys. I will highly recommend using them!

6. R

   Ryan L.

   Source: MoveAdvisor · Ormond Beach, FL to Furlong, PA

   8 Oct 20202-bedroomPaid $4,167

   Thumbs up!!

   Can't say enough good things about these movers! We had three really nice guys, very fast and efficient, and they kept us up to date with how things were going. Price was competitive, and the phone communication was excellent. I would use them again in a heartbeat.

7. L

   Lisa G.

   Source: MoveAdvisor · Los Angeles, CA to Dallas, TX

   8 Sep 20204-bedroomPaid $3,234

   Scam company.

   I paid the deposit to reserve a move from CA to TX. Then I go through all the comment online and feel insecure to move my piano and everything with them. I cancelled the move within 48 hours. Base on the contract they should refund me the deposit. I send them a email for cancellation as they required. And I still have not received my refund of deposit after 2 weeks. I called them this morning. All they can say is this is with front desk, this is with finance department. I am going to go small claim court and get my money back! Trust all negative reviews. The company is a scam!

8. J

   Julia T.

   Source: MoveAdvisor · Callicoon, NY to Liberty, SC

   7 Apr 20214-bedroomPaid $8,000

   AVOID THIS COMPANY AT ALL COSTS!!!

   I contracted my move with Gateway Movers out of Florida. THEY sub-contracted without telling me, to One Way Van Lines. The movers arrived 3 hours late, but the truck was packed properly,(by midnight), or so I thought. The movers told me AFTER the truck was full that they needed to get to Maryland to OFFLOAD my things in their warehouse. When my things finally arrived at my destination, (10 days after my move), boxes were torn, 3 tables were broken, my clothing wardrobes were delivered UPSIDE DOWN and then heavy boxes were placed INSIDE and on top of my clothing. Hangers were broken, clothing arrived so wrinkled I had to have EVERYTHING rewashed and ironed. Boxes were missing, my hand truck was missing, most of my Waterford was broken, boxes were wet and falling apart and to top it all off, they broke my TV, (which was properly packed in a TV Flat screen box with extra bubble wrap and pillows).....the delivery movers went into my kitchen cabinets and STOLE a jar full of quarters, (for use at the Laundromat), and the jar had approximately $125.00 in it. When I called them up about the grievance, they told me to call the police. QUESTION: What are the police in South Carolina going to do about money stolen from me....by people who work for a company in Maryland? I was even handed things by the movers that had fallen out of the boxes during the offload! How do my things just fall out of a securely taped box? With boxes being ripped open, there is no doubt how this happened! Presently, I have called GATEWAY to see if they can offer any help with this situation, and they're not even answering the phone!!! I have called 3 days in a row and over 4 times!!! My husband and I are senior citizens! We put our trust in a company to move us. Gateway, who is the company that I hired, handed it off to One Way Van Lines. As I opened boxes and found irreplaceable things completely destroyed, I was devastated. How does one begin to replace antique ceramic and glassware once owned by my grandparents, and brought over SAFELY from Europe? They even managed to destroy a PAINTING! They broke the frame and tore it away from the frame. How does something like that happen??? Wish I could have included photos! DO NOT EVER....I repeat DO NOT EVER use this company. They handed off the job to someone else, which I did not expect or know about, and now they won't due me the courtesy of even just answering the phone! Being forewarned is being forearmed! Lynne and CJ...thanks a lot for nothing! GATEWAY...you are running a scam that will catch up to you someday. You acted as if you cared about this move. You only cared about that ALMIGHTY DOLLAR!

9. A

   Ann P.

   Source: MoveAdvisor · Wilmington, NC to Santa Barbara, CA

   18 Feb 20212-bedroomPaid $1,247

   Do NOT Use Gateway !! Con men! Terrible! Not even 1 star!

   Gateway did not show up the day of our scheduled move - nor did they even call! I finally reached them at the end of the day - at which time they promised pickup the next day. The pickup did not happen then either. On the 3rd day we cancelled, could not wait any longer. Plus they were talking about putting our furniture in a warehouse temporarily (which they had previously told us they would not do). We have tried to get our deposit back - over $1,000 but have had no success. They are real con men.

10. R

    Renee P.

    Source: MoveAdvisor · Bradenton, FL to Wilmington, NC

    11 Jan 20213-bedroomPaid $18,000

    Move from FL to NC

    SCAM artists. DO NOT USE. They are brokers and claim to be family owned and operated biz. The movers they reached out to, WE CARE FOR YOU, are also scam artists and mutilated our personal items, over $50,000 damages and wanted to pay $150.