Gentle John's Moving & Storage

Reviews

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1. P

   Patrice N.

   Source: MoveAdvisor · Memphis, TN

   24 Jan 20222-bedroomPaid $250

   Moving

   Their great nice people make you feel very comfortable and takes care of your stuff as if it’s theirs

2. M

   Mostafa S.

   Source: MoveAdvisor · Beaverton, OR to Hillsboro, OR

   24 Nov 20212-bedroomPaid $2,300

   moving service

   very unprofessional, unresponsive and waste my time and cause big financial damage ($2300) to me since i am not able to move out on time. I am not recommending them to anyone who care about moving out on time. think twice before reaching them.

3. A

   Allison L.

   Source: MoveAdvisor · Laguna Niguel, CA to Lake Forest, CA

   28 Sep 2020Partial movePaid $1,000

   Horrible Service.

   DO NOT USE THIS COMPANY! My boyfriend and I are pissed at the lazy, unprofessional service of this company. Everything was packed and prepped and they still took forever (7hrs) to move 3 rooms with of stuff and a motorcycle with our help. The spent most of their time chatting while only one person worked at a time. They charged us a ton of money and took way more time than was quoted (3hrs). This company is a rip off and a borderline scam - a completely horrible first time with a moving company. We were not intending to pay for you to socialize, we wanted fast, professional service. We would have been better off getting a U-haul and hiring guys from Home Depot.

4. Z

   Zarin M.

   Source: MoveAdvisor · Laguna Woods, CA

   21 Jan 20201-bedroomPaid $5,000

   My Nightmareish Move Experience.

   MOVING FROM ONE BEDROOM APT TO 3 BEDROOMS APT WITHIN THE SAME COMMUNITY 5 MINUTED DRIVE, TOOK 3 DAYS AND JUST UNDER $5000. I PACKED ALL BOXES MYSELF. For full review check Yelp, they were inefficient and rude.

5. S

   Shannon H.

   Source: MoveAdvisor · Irvine, CA

   28 Aug 20193-bedroomPaid $1,700

   Gentle Johns is NOT GENTLE.

   Where do I start. Movers started late because they ran into someone’s car in the neighbourhood with their truck. During move they refused to wrap the furniture being moved, we insisted they wrap the mattress and they did but were very rude about it. They stacked boxes on a dolly and slid them down stairs. Once at the new place they proceeded to slam furniture into the front door, and then drug furniture all across the BRAND NEW wood floors and caused major damage. I had the property manager and head of maintenance in and they confirmed the damage was not there before the movers arrived, and that there was approx. $2500. Worth of damage that they caused. They also broke a very nice dresser, and the front of a table is completely scratched. They charged me $1700 for the move and Andy at Gentle Johns refused to help in any way. He then said the operations manger Chris would be in touch, of course he wont return calls or emails either. I sent them pictures of all the damage, and we have statements from the property manager as well. I am proceeding to file charges and begin a lawsuit tomorrow to get the money for the move back and money to pay for all the damages. NEVER use this company! They are horrible.