Long Distance Relocation Group Inc

Reviews

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1. K

   Kate

   Source: MoveAdvisor · North Bergen, NJ to El Paso, TX

   13 Nov 20181-bedroomPaid $3,000

   Worst company ever.

   Ever have a nightmare about everything that can go wrong with a cross country move? I promise you that using this company will be worse. Everything from upping the charge the day of the move to damaging most of my furniture, refusing to bring it up to my apartment to them NOT paying the claim filed with the insurance company. Stay away!!

2. D

   Deanna

   Source: MoveAdvisor · Jacksonville, FL

   16 Oct 20182-bedroomPaid $4,000

   Movers.

   Do not use these people they damage over half my stuff and didn’t pay for it charge me extra money and will not refund it they do not return your phone calls.

3. J

   Jodi S.

   Source: MoveAdvisor · Philadelphia, PA to Las Vegas, NV

   8 Oct 20183-bedroomPaid $7,500

   Worst Possible Company!! Stay Away From Them.

   I was quoted $2649.72 by Matt Slawdowski on 8/20 for my move from Philadelphia to Las Vegas, NV the day of the move on 9/4/18 I was charged $7499.25. I was sent a moving quote from Long Distance Relocation Services on 8/20 from Matt Sladowski in the amount of $2649.72. I understand that is an approximation but the day the movers came to move now the amount almost tripled to $7499.25. It is now Sept 20th and I have been trying to reach the company to get an update of the delivery and no one from the company has returned any of my calls. I reached out to the mover in PA at 201-375-1478 name was Anthony and no one has responded. I keep calling the number 877-285-7001 as well as the local Florida number of 954-594-1662. The entire contents of my home including furniture, clothes and family memorabilia were included in the boxes. I am a senor citizen on a fixed income and still waiting my delivery but have been unsuccessful in anyone getting back to me. I know the company has a US DOT 2580447 and ICC/MC # 903386. I am not sure what to do at this point except to begin litigation about this company . You call the company and they utilize an answering servie and no one ever returns your calls. I am missing jewelry as well as a computer desk!! PLEASE STAY AWAY FROM THEM!! THEY ARE A JOKE!!

4. A

   Alessandro

   Source: MoveAdvisor · Brooklyn, NY

   4 Oct 20181-bedroomPaid $4,500

   Move from NY to NC.

   DO NOT DO business with this company !! Terrible experience. First they gave us an estimate quote which was then completely changed at pick up date. By completely I mean more than double the estimate!! Seriously ? So that is the way they lure you into the job. The team that came in mentioned they could not to anything and at that point you are practically forced to move forward with them. They guarantee by contract delivery within max 7 business days from pick while they delivered 14 business days later. Terrible customer service, you could only call a number and leave messages with receptionist and were called back only once saying they were going to deliver a little later than on contract and they were going to give us some discount which of course never happened. When the driver finally called to tell us they were going to deliver he basically demanded payment or was not going to deliver our goods. Once our goods arrived, we had 3 missing boxes, missing furniture pieces, broken vacuum machine, broken floor lamp, broken shoe rack. A real nightmare ! I filed a claim but still did not hear from them! STAY FAR AWAY FROM THIS COMPANY.

5. K

   Kaysey G.

   Source: MoveAdvisor · Brooklyn, NY to Atlanta, GA

   18 Sep 20182-bedroomPaid $20,000

   ~20K in Damages and Mold -- It's a scam- they write fake reviews.

   They arrived with my things after two months of storage covered in mold and soaked in water. The police were called, and Tommy from Long Distance hung up when the police asked to speak to them. DO NOT USE THEM. They are now under investigation at a federal level with DOT and a task force that has been set up to take down the fraud being committed by these relocation companies. Call the Government Victim Hotline if this company has also taken advantage of you by continuously increasing the cost of your move and damaging all of your things. 1-800-424-9071.

6. L

   Lisa

   Source: MoveAdvisor · Arlington, MA to Canandaigua, NY

   11 Sep 20182-bedroomPaid $14,475

   Do NOT use Long Distance Relocation Group, Inc.

   My est. for packing and moving jumped from $4500 to $14475, and they insisted I pay IN CASH if I wanted my stuff. Every appliance and piece of furniture was damaged. They're definition of packing was throwing things in boxes, none of which were labeled, and using my custom drapes as packing material. Original oil paintings throw in, unprotected, on top of other things. Nothing inventoried. Upon unloading, nothing put where I asked. Microwave was in an upstairs bedroom. Refrigerator left in living room (it didn't fit through one door, so they never tried the back door). Everything "packed" (using the term loosely) in either wardrobe or dish pack boxes, too big & heavy for me to move myself. Collectibles and antiques, crushed. Cabinets never emptied of contents, packed full so all the contents spilled during moving and when opened, in many cases damaging the hinges or drawers. A every piece of a brand new custom bed damaged. Bannister damaged to the point that it won't stay together now.

7. H

   Hurley

   Source: MoveAdvisor · San Diego, CA to Houston, TX

   8 Sep 20182-bedroomPaid $2,800

   Total scam, WARNING: DO NOT USE !

   Using this company is my worse, most regrettable decision I've made, and the worst experience I've had through my entire life! 1. I have 7 boxes got stolen from their warehouse, including a 60" TV 2. I have 5 damages on my furniture. My bed is not usable anymore, and lot's my boxes got damaged. 3. It took them 3 months to settle my loss, which they agree to compensate by WEIGTH! Yes, by weight! $400 for 7 boxes of stuff.. 4. after 7 months, they still haven't sent me the check! 5. I've tried to contact them countless of times. Although they always say they'll send out your check the next day, but 7 months has passed and I still haven't received the check 6. Now they didn't pick up my phone. 7. I contacted the sales person, and he said he already left the company, because they're in the process of bankruptcy.. (no wonder how they end up bankruptcy) And be careful, when you call their number, it's a fake number, they're just receivers who leave messages to them. And they never return your call. I'll never see my 7 boxes of stolen stuff, and I guess I'll never see me $400 check! Don't be the next victim! Last but not the least, do not trust a single word from Ryan or Tommy. They're probably just fake names. Lying is what this whole company does.

8. K

   Kaysey G.

   Source: MoveAdvisor · Brooklyn, NY to Atlanta, GA

   6 Sep 20181-bedroomPaid $4,537

   How to File for Fraud -- Long Distance Relocation Group Scam.

   I suggest all people with a similar experience of bait and switch, as well as fraud with this company, file a complaint of fraud at the federal level. Steps to file complaints are outlined here: https://www.themovingblog.com/how-to-complain-about-movers/ There is also a task force that has been set up to take this scam and the people involved down as of July 2018. https://www.justice.gov/usao-sdoh/pr/twelve-charged-moving-company-scams "If you believe you are a victim of this fraudulent activity, please call the Victim Hotline at 1-800-424-9071 or email hotline@oig.dot.gov (link sends e-mail).".

9. A

   Andrea

   Source: MoveAdvisor · Sherman Oaks, CA to Chicago, IL

   5 Sep 20181-bedroomPaid $1,400

   The Worst. do Not Use.

   This company is the worst. I moved from Los Angeles to Chicago. They lost an item that never got delivered. They never attempted to look for it and have it sent to me and then claimed they were not responsible for paying me for the item. 3 of my furniture pieces (less than a year old) were broken when they arrived. They made me pay a fee once they arrived because their truck couldn't fit to deliver my items (however they had all of this information when I booked the move, including my address). And I was told by the office management of the building that they have never had a truck NOT fit in the very very wide alley. With all of the technology that is available these days, there is no excuse for not looking at satelite views of where you are delivering to and being up front about the cost. They had confirmed that I would have a morning pick up and then the day of told me they wouldn't be arriving until 5pm - and I had a 6 hour drive that I had to complete that day. It has been 6 months since my move was complete and I still have not received my payment from my lost and damanged items even though the claim was approved. I have contacted them 6+ times and no one will respond. I contacted the claims company and they said that this is common that the moving company does not respond. DO NOT USE THIS COMPANY. The are AWFUL and a total scam.

10. K

    Kaysey G.

    Source: MoveAdvisor · Brooklyn, NY to Atlanta, GA

    4 Sep 20181-bedroomPaid $4,537

    ~20K in Damages and Mold.

    This company is a bait and switch relocation company that is leveraging the same tactics as other fraudulent relocation companies. Per the police, they have committed both civil and criminal offenses. -Unanswered phone calls, emails, full message system, and 3rd Party Answering Service. -No last names or direct phone numbers used. -Tripled the rate from $1550 to ~$4600 upon loading my property, demanding I pay or they would throw my items back in the street. -Stored my items for 2 months before relocating my goods from Brooklyn, NY to Atlanta, GA, arriving 10 days late. All the while, not answering any calls or emails with the status of the moving goods. -My goods arrived yesterday covered in blankets of mold. Furniture, clothing, kitchen items, a mattress -- everything was soaked with water and had been molding for an unknown amount of time. -The police were called and the representative named Tommy reached out once the truck driver had messaged him. Once he heard the police had arrived, he hung up. The driver abandoned the goods in the street and drove off, leaving unexecuted paperwork behind. If you have already scheduled a move, cancel it now. This company is liable for ~$20K in damages alone for my relocation, and I have read that they may be in bankruptcy.