Lui Lui Moving Service

Reviews

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1. A

   Andy G.

   Source: MoveAdvisor · Harlingen, TX

   15 Nov 2019Partial movePaid $225

   Moving my appliances.

   Very disappointed with their service! First of all, they were 45 minutes late. The man on the phone had quoted me $65 an hour with a minimum of 2hours. When they load up my things they tell me it's$75 an hour with minimum of three hours. So now we're talking$225 total. It takes them one hour and a half to pick up and deliver. I'm charged$225 total. The man says because I'm in harlingen and they're from McAllen. When I made the call and gave him address and all he knew I was from harlingen. I even made him repeat$130 for two hours. Very dishonest If you ask me. To keep saying "my apologies" does not constitute or justify cheating people. I will be sure to share this info with friends. They didn't even have the right tools to move my very expensive refrigerator. So after charging me an outrageous amount they didn't even do the job complete to my satisfaction! Very poor service and very disappointed on this company. I could've recruited a few buddies and bought them some beer and they probably wouldn't have done a worse job. Professionalism is what I wanted!

2. L

   Lyanna L.

   Source: MoveAdvisor · San Juan, TX

   30 Oct 20194-bedroomPaid $767

   Do Not Use This Moving Service.

   I specifically asked to hire 3 movers because I have a large marble. At the end of the day guess what?..only 2 carried it and broke a corner off! They tried shoving my husbyands Yeti ice chests through our front door when they clearly did not fit. Yeti are not cheap maybe they don’t know that but regardless of the price we pay for our personal use they should be handled with care. We hired them for 9 1/2 hours and paid almost $800. It was a total waste of money. They left paintings behind at our house, boxes and storage containers that needed to go to another location. Very disappointed in this “company” and I encourage everyone NOT to hire them. You’re welcome in advance. Also it was the OWNER who suggested us to hire three men in the first place. Very unprofessional.

3. C

   Clarissa D.

   Source: MoveAdvisor · Edinburg, TX

   5 Jun 20192-bedroomPaid $120

   Horrible.

   Horrible service. They scratched my new bedroom set. If you care for your things then don't use this company. I trusted these people and I treated them with respect. I guess people like don't care.