Most Valuable Movers

Reviews

Dated rows only. Movers cannot pay to add, alter, or remove a review here. Licensed rows carry a small source label. Reader reviews are read by a person before they go live. How we handle reviews.

1. B

   Bob B.

   Source: MoveAdvisor

   15 Jul 2015Paid $6,200

   Do Not Use.

   Do not have the experience we just had with this company.  Read all the reviews before even thinking about this choice.   They were late on the pickup date, claims to emailed us about delivery date (never got), price increased by over $2,000.00, had the delivery phone number wrong, boxes look like they fell off the truck, a lot of broken items and we have not unpacked them all yet, they want cash or money order before they unload and claim they told you, charged for the driver to sit outside your house till bank opened for money (with the damage I see why they wanted the money first), the girl on the phone was rude.  I think I covered it…  .

2. S

   Sid G.

   Source: MoveAdvisor · New York, NY to Portland, OR

   6 Oct 20172-bedroomPaid $2,000

   Horrible Service.

   Hired White Glove Van Lines to conduct my move, who in turn hired Most Valuable Movers (MVM). This process has been a hassle to say the least. MVM employees were not prepared, understaffed and were hours late on the first day of the move. ALL of my furniture was damaged, a dresser and my TV were lost during the move. Additionally, I had a large dresser that was not mine, left at my new residence. I moved over a month ago and no update on my lost TV, no contact from MVM or White Glove Van Lines. In my opinion terrible service and customer service. Save yourself the hassle and hire another moving company.

3. I

   Ileen C.

   Source: MoveAdvisor

   13 Jul 20172-bedroomPaid $3,812

   Interstate Move from NJ to Florida.

   My question is why is this company still in business? My experience with Valuable Movers is horrible. The movers damaged the wall in my apartment while removing the furniture. I got 3 estimates for the wall as they requested but they never reimburse me for the damage. Almost every piece of furniture has some damage and all that they agreed to compensate me is $175.00. This was since Sept 14, 2016. After signing the Release Form in Dec 2016 I called the company at least 10 times re the $175.00. I was told on 3/10 that the check will be mailed to me. Now it is July 13, 2017 & I am still waiting. A few days ago I spoke to a rep. who told me she would check to find out why the delay in sending the check & she would call me back. I never received a call back. I will be filing a complaint about Most valuable Movers to all the regulatory agencies in NJ.

4. Z

   Zoya

   Source: MoveAdvisor · New York, NY to Seattle, WA

   16 May 20171-bedroomPaid $3,000

   Avoid at all cost!

   Worst move experience of my life and the nightmare continues. We moved from NYC to Seattle. I contacted a 5* company We-Pack who I now know are brokers not movers. They sold us the service and we were unaware of who the moving company is. To start with the estimate was almost half the actual cost but we did manage to get most of the difference compensated by the brokers and small part by the movers. Once our belongings arrived however we realized how we have been lied to when sold the service. Every single piece of our furniture is damaged water/broken/chipped. We had given clear instruction about the more expensive pieces all of which are damaged beyond repair. We own a number of Persian carpets which hold a lot of sentimental value and they have all been wet and shrunk. The worst part is that they tried to conceal some of the damage by using lots of glue and markers!! All in all we have to replace most which with a new baby and cists of move at this stage we are unable to do. MVM suggested we file a claim but from what I now know only a ffaction may be covered. I would advise anybody against using this company. They are crooks and liars and have no shame.

5. A

   Andrew

   Source: MoveAdvisor · Pittsburgh, PA to Austin, TX

   15 Mar 20173-bedroomPaid $4,000

   Terrible Company.

   **DO NOT USE THIS COMPANY** Like you, I thought "Oh, well only people who have bad experiences post on yelp. I'm sure none of the things that happened to these people will happen to me." That was very naïve of me. This company was hired by a moving broker, Atlantic to Pacific Movers (who were also terrible.) They just didn't show up on the day that they were supposed to come, then 2 days later when they rescheduled, they were 5 hours late with no phone call. Atlantic to Pacific had quoted us one price for everything that I told them we had, after everything was loaded into the moving truck, the movers said they had to charge us an additional $700 because we took up more space that Atlantic to Pacific told them. We were reluctant, but paid them. They were supposed to deliver our things in 3 days, it took 3 weeks for our stuff to show up. We tried calling both companies with no response. When I finally did get a hold of AtP, they said that it was my fault it took 3 weeks for our stuff to get to our new place and also ended 2 phone calls with "F**k you" and then asked if I wanted to come for Florida to fight him. When our stuff finally got to our new place, Most Valuable Movers wanted to charge us more because there were steps. In our moving contract it said that the price included 2 sets of stairs. I don't think I've ever been as mad at a company. They do not answer their phone, there is no voicemail setup, and you will not be able to get a hold of them at all. We almost called the police because we thought we got scammed after not receiving our stuff for almost a month. Save yourself the trouble and do it yourself, or use literally anyone else.

6. M

   Miller

   Source: MoveAdvisor

   12 Mar 2017Paid $4,400

   Do Not Use This Company or ez Moving And Storage.

   Great! And the truck will be here tomorrow with my stuff. Good going MOST VALUABLE MOVERS!! NOT! Or EZ MOVING COMPANY, MATT THOMPSON, THAT CONTRACTED THIS HORRIBLE HORRIBLE COMPANY!! This is what $4400+ gets you, 15 days without your belongings. Everything was supposed to be here by the 10th. When they get here I am going to be not nice. "Take that upstairs", "Take your shoes off before going upstairs", and the Best one, "NO TIP FOR YOU!".

7. S

   Sidhu

   Source: MoveAdvisor

   13 Feb 2017Paid $1,816

   Most value mover. Beware.

   Terrible moving company. Contracted through national moving group. Upon pick up the driver was 4 hours late and tried to pick up my things at 1am. After much persuasion deferred pick up until the morning. Delivery was made on time but everything was ruined. An entire box was missing. Furniture cracked in half and everything scratched or broken. The boxes were all smashed and ripped to the point where you could see inside of them. Mattress covers were ripped off and dirty. Unable to reach the company now in regards to a claim and my missing boxes. Beware of using brokers as they use poorly reputable companies like this to transport your belongings.

8. A

   Ann B.

   Source: MoveAdvisor

   27 Nov 2016Paid $4,500

   Dont Use!

   PLEASE! AND I REPEAT PLEASE DO NOT USE THIS COMPANY NEEDS TO BE SHUT DOWN! What a nightmare! This was my first experience of using a moving company and last! NEVER AGAIN! I would not give them 1 star!! THEY NEED TO BE SHUT DOWN! Federal Relocation Services set us up with this company and should be ashamed of themselves. They are very careless company when our stuff arrived 2 weeks later than expected things were damaged and missing. Hidden charges that were not addressed on original contract. Complaints need to be filed with the better business bureau on this company and it needs to be SHUT down!

9. D

   Donna

   Source: MoveAdvisor

   23 Sep 2016Paid $2,696

   Terrible Company to Hire.

   Most Valuable Movers, INC 134 N. 10 St. Kenilworth, NJ 07033 and Most Valuable Movers 340 South Stiles Street Linden NJ 07036 are not a moving company anyone should do business with. We were originally given a price of $1,696.95. This price was based on a software the sales person (Kyle) used. Kyle told me the price would go down after the truck was weighed because I did not have any appliances. Every step of the process from the point of sale until we received our broken, damaged, and missing furniture and boxes was misleading. They were late by a couple days to pick up. They repacked our belongings after we spent a lot of time packing properly and charged us $400.00 for packing. We already bought moving boxes and padding for boxes. They stated we went over the weight and charged us another $600.00. They never weighed the furniture as they stated they would. Frank one of the managers I spoke with was going to get me a discount. That never happened! They don't tell you how many subcontractors your furniture will be changing hands with. The police pulled the drivers over and made them park the vehicle because of a broken head light. Boxes and Furniture were missing and a lot damaged. At the point of sale they told us everything is insured up to $15,750.00 full value protection. If you you don't take pictures of your belongings or have a receipt of purchase it is not insured. And it is only insured 60% of the weight of the furniture. They never weighed the furniture. I was missing the legs to my dining room table. The set cost me $1,000.00 and was brand new so I had a receipt and pictures but only was allowed reimbursment of $90.00 from their Insurance company (CSI) for everything. And I had a few pictures. The damage to all my furniture and missing products was about $2000.00.

10. M

    Monika J.

    Source: MoveAdvisor

    2 May 2016Paid $7,000

    Run.

    Stole a gold ring from my deceased father in law from my jewelry box, stole my son's huge Lego collection, family photos, wall pictures, electric lawn mower battery, broke a tool chest, scratched up my dining room floors moving furniture with no pads, delivered the wrong bed frame with our parts of the frame missing, missing TV and wii cables, missing screws to put furniture back together, missing shop tools, damaged all the wooden furniture and the list goes on. Took $7000 for the move and threatened they were not going to pick up all our stuff. We ended up with 3 different loads on 3 different trucks with 10 days in between and unmarked boxes.. No laws to protect citizens from getting scammed.