Motivated Movers

Reviews

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1. C

   Courtney D.

   Source: MoveAdvisor · Prattville, AL to Pike Road, AL

   29 Dec 20193-bedroomPaid $1,565

   DO NOT USE this company!

   DO NOT USE this company! Please seek a different moving service. The movers are dishonest and cannot be trusted. On November 19, 2019, two of the movers stole over $800 worth of shoes from my storage unit during the move. I did not discover the issue until I book the service again and the movers discovered empty boxes. I tipped and provided food and water to the movers and was still left with the treatment of stolen products from my storage unit. The area manager, Barry, was contacted and he basically told me that it sounded like a personal problem. The employees are not screened and are basically hired by word of mouth. DO NOT trust the company or movers. The movers all complain about Barry and how he sends them out to do all of his dirty work. Barry is very unprofessional and rude. I have proof of all allegations and a documented conversation. I have text messages from the movers that indicates that one of the movers stole the other movers’ tip (that I provided) that was intended to be shared with the entire crew. When I asked him about it, he stated that he didn’t know why he didn’t share the tip. I tried to make contact with Ben at the headquarters and I have yet to receive a return call back from Ben. They do not take responsibility for their employees. Again, I highly recommend that you DO NOT USE this company. They will respond with a miscellaneous reason for this review, but I have plain evidence. If you are told that the following movers (Austin T., Dyllan S., and Dakota T.) will be visiting your home, do not allow them to provide the service or enter your home or storage unit. My experience has been HORRIBLE with this company. DO NOT USE this company!

2. W

   Warren M.

   Source: MoveAdvisor · Woodstock, GA to Sharpsburg, GA

   1 Jun 20184+ bedroomPaid $10,000

   Do Not Use.

   We sold our home last year and hired them to pack us up and load everything into storage while our new home was being built. Jeff, the owner, came out and was really friendly and provided us a quote of $1,275 to pack and move to storage and then $900 to move out of storage and into our new home. After we signed the paperwork to move into our new home they altered it - increasing the amount from the $900 they quoted to $4k+! They damaged TONS of our furniture, ruined our new walls and door, broke hardware, deep gouges to wooden furniture, broken electronics, broken decorations on and on. Their workers admitted they had damaged everything and assured us the owner would make it right and correct the paperwork. He did no such thing. The following morning we emailed Jeff - the owner, pictures of the damages and asked him to come and inspect everything and take care of us and correct the contract to reflect their quote. Instead he refused and demanded immediate payment. When we insisted a representative come out he refused and instead sued us! The judge awarded us damages in our countersuit and to date they have ignored numerous emails and calls attempting to get them to honor the Court Order. I'd add more photos but this site only allows 2.