Move It USA

Reviews

Dated rows only. Movers cannot pay to add, alter, or remove a review here. Licensed rows carry a small source label. Reader reviews are read by a person before they go live. How we handle reviews.

1. D

   Deb S.

   Source: MoveAdvisor

   26 Jun 2015Paid $1,438

   Avoid this company..like the plague!

   Poor and inconsistent communications after I paid deposit. Picked up two days later than end of estimated weekday window. Changed form of accepted payment upon Saturday pickup when I couldn't obtain money from the bank (needed more than one day's ATM withdrawal limit). They threatened to put my belongings in storage if I didn't pay extra for delaying drivers Sunday night until I could get to the bank. First thing Monday morning. Did not return calls or respond to emails concerning all of the preceding, to include photo documented. Claim of damage at property from which I was moving.

2. R

   Renee

   Source: MoveAdvisor

   3 Jun 2015Paid $1,700

   Scammers:do Not Use This Biz.

   Under no circumstances should anyone do business with Move it USA. My experience was horrible. I was quoted a price and the price changed upon delivery. I was held hostage unless I agreed to pay them more money. This is illegal and this is a scam. I have looked into Move it  USA's history and the background of Robert Boni, the president. Robert has done business under several other names but, the one that stands out is American Eagle Moving. This business was shut down(not allowed to operate) by the US Department of Transportation because of excessive complaints. The Better Business Bureau had revoked their business (the worst action they can take) and also has issued "red flag" warnings to the public to beware of American Eagle Movers. So, what does a seasoned scam artist do? Opens up under another name..Move it USA. Now this company has not even been in business that long and all ready they have been revoked by the BBB and they are averaging 1 complaint a month to the US DOT. Now you may be wondering how the US DOT allowed them to open under another name and continue the scam business as usual. Well..because they claim they are a new business based in Atlanta, GA. They even have an office in Atlanta..oh, not really there office is an address of a UPS store where the USDOT can send their mail. Their "headquarters" in Ft Lauderdale is also a UPS store. Robert Boni, Stephen Cantalupo and Robin Gruber, all denied this and claims that this is all a mix up caused by a former business partner. Not true. Please check Broward County Public Records and that is where the truth lies. I can't even begin to tell you the entire experience because their are just too many underhanded things they did to me as a client. Please do yourself a huge favor. Move it USA will rip you off. These people are losers. One last thing. The only good reviews you will find for this company were written by..you guessed it..them. Look at the google reviews and Robert Boni wasn't smart enough to mask his name from the review he gave his own company.    .

3. R

   Rajendra K.

   Source: MoveAdvisor

   25 May 2015Paid $2,200

   Move IT USA Stay Away.

   This is the worst possible company you can hire to move. I urge everyone never to use them. They will rip off your money. Initially they provided an estimate of 1685  and they told me that the stuffs goes by weight. After loading the goods, the movers demanded to pay 1500$ extra stating that the goods occupied more space. When I told them that all the household goods are mentioned in the estimate they asked me to pay them 100$ so that they will not mention the same to the company. I agreed to pay 100$. The goods were picked up very early and wasn't delivered on time. I had to followup multiple times. At my destination, before offloading the goods, they took the balance money from me and demanded to pay 500$ extra. They threatened to hold my items until I pay this amount. It has been a horrible experience dealing with this company.

4. T

   Tasha

   Source: MoveAdvisor

   15 Sep 2014Paid $1,000

   Don't use this company.

   I was told by Johnny at Ext. 203 that my furniture and Tv's would be shrink wrapped and my Tv's would be put in a box and my mattress would be in a mattress bag non of that happen.. my furniture is damaged my tables got wet the guy Kalvin said his trailer is leaking.. they didn't even put my furniture back together like it was before they picked it up.. They lost the stand/base to my table. I had other movers in mind but Johnny e-mailed me the bad report on the other companies and they are rated A- with the BBB.. That should change it took them 7 hours to move a one bedroom apartment. Not trying to bash but the truth should be told about this company. I paid 1,600 I could have bought new furniture instead of letting them move my things out of state. It's like I gave 1,600 away. And they only give you 60 cents per pound so be careful everyone if you use this company take out the other insurance not the one they give you for free trust me you will regret using this company and now they won't answer the phone when they see my number so I call block my number and guess what they answer..They have unexperience people working for them beware..

5. K

   Kirk T.

   Source: MoveAdvisor

   3 Sep 2014Paid $7,000

   Moveitusa / moveit.

   If you are considering using moveit / moveitusa, you might as well put all your furniture in a pile and burn it. It will be cheaper for you in the long run. From their actions, they couldn't care less. Was promised a single truck and got three smaller trucks. Months apart. Had to abandon things that wouldn't fit in the trucks. Extensive damage to furniture from not using blankets. Lost/missing items. .ect.

6. J

   Julia C.

   Source: MoveAdvisor

   15 Oct 2013Paid $2,392

   Scamming and Unethical Liars.

   The agreed price for shipping 8,093lbs from Delaware to NY was $2392. We gave them a $632 deposit via credit card. When they arrived to pick the items up, they first forced us to pay them $400 cash because we had a staircase. They flat out refused to move items up or down the stairs without that money. We paid, but moved the items down the stairs ourselves. The drivers then selected the lightest items, or the most costly, ignoring the entire list we had gone over on the phone with the salesperson. The truck, upon arrival at our home, was 1/3 full with someone elses' items, and the driver told us that he "was already overweight" and couldn't take OUR things. Rather than the agreed to 250 items, they selected 72 things and left the rest. We were forced to rent a UHaul and move the rest, the bulk, of our items ourselves. Upon their arrival, they refused to open the truck to show me the items without my handing over $1700 CASH - while berating me for asking too many questions. I asked to see the Bill Of Lading or weight certificates and was denied both. The items they brought were things we had planned to move in our pickup truck, such as a yoga mat and bag of pillows. The driver, Mark, screamed at me when I tried to ask where the items on the original list were, and said I was ignorant and trying to get away with not paying him. I called the saleperson and he told the driver to return the $400 cash from the staircase extortion attempt. The following day I received an amended list of items they supposedly moved, a total of 150. I rebutted with the list and photographs of what they delivered, 72 Items. I was ignored for 19 days. This morning I received a message from Robert Boni, Director of operations, Move it usa "the way you see it is not fact. we will not be reimbursing you any additional money. You paid for the items we brought that is all..I am sorry you were not satisfied with the outcome. Robert" I paid $2392 for them to move 72 items of their choosing. They are unscrupulous, unethical, scamming liars. Please, do not use this company. The photos are of what WE had to move ourselves, and of the second version of the list of items, culled down from the 250 original items to 104 and that was STILL wrong, nor did we use the items marked in red for packing. .