Premier Movers

Reviews

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1. B

   Brenda

   Source: MoveAdvisor · Newburgh, NY to Fort Myers, FL

   18 Oct 20173-bedroomPaid $1,980

   Moving.

   Our realtor gave us several moving company names for our move to Florida. Premeir Movers were very good. Tom was good with keeping in contact and very accommodating to the switching of the pick up date. The staff was friendly and helpful, and the cost was good (better than other moving companies). The only problem we had was the movers took the wheels off of our bikes and the front wheels, chains and break lines needed to be serviced. I would recommend them to anyone moving.

2. M

   Monica L.

   Source: MoveAdvisor

   21 Nov 2014Paid $4,500

   Great company!

   I recently used Premier Movers for my move, and they were exceptional. The staff was friendly and helpful, and the cost was good. Better than other moving companies. Not a dent or scratch on anything! If I ever move in the future I will be using them again, and I will be telling all my friends/family about them if they ever need help moving. Check them out! You won't regret it :).

3. P

   Partha M.

   Source: MoveAdvisor · Secaucus, NJ to Los Angeles, CA

   9 Sep 20181-bedroomPaid $3,500

   Fraud and Cheater - Stay Away from this Company.

   STAY AWAY from this company. My worst ever experience dealing with any company for any service. My terrible mistake was to contact them without looking at their review. They will tell you what you want to hear until you pay them the advance and once you pay, they will start exposing their real identity. From my experience, their business model is to make money by cheating the potential customers from the advance payments they make. They will tell you one thing (about the estimated cost and the terms & conditions) over the phone to convince you to pay the deposit and after receiving the payment, they will send you an agreement for e-signature with completely different terms & conditions that jacks up the cost 2-3 times. Tom (salesman) is a crook and Ruben (owner) is the mastermind behind the scam they run. When looking for a moving company, do your due diligence and you will find a lot of professional and ethical companies who are much more affordable as far as the total cost is concerned, and most importantly you will have the peace of mind throughout the move. Talking to this company is no different from falling into their trap - so STAY AWAY, STAY AWAY and STAY AWAY from this company.

4. L

   Lauren

   Source: MoveAdvisor · Belmar, NJ to Fort Lauderdale, FL

   15 Feb 20182-bedroomPaid $3,000

   Do Not Consider.

   DO NOT USE THESE MOVERS. Worst customer service I've ever experienced. First of all they completely doubled our estimate AFTER they already loaded up the truck. We moved from N.J. to FL and it took 15 days (12 business) when we were told no more than 6. When we tried calling to talk to someone no one would answer at ANY extension and when we finally did reach someone they were so rude and absolutely no help (especially Ruben) We were told that they would be the only company moving our things but when the truck finally arrived it was a completely different mover. Just please do yourself a favor and don't even consider these guys. If I could give them negative stars I would.

5. C

   Cpall

   Source: MoveAdvisor · Marlton, NJ to Medford, NJ

   27 Sep 20173-bedroomPaid $1,000

   Terrible- Shady.

   I had booked my move a solid month in advance. I gave a deposit as requested. Literally 48 hours before my move they called and told me to either move my date (mind you I was selling a house and buying a house the same day-aka alot of people to reschedule to just move the date), when I told them moving the date was impossible I was told "oh well can't help you" So there I was 48 hours before without a company to move me. Then I was told the deposit would be refunded right away, 2 months later and never received it. After calling them for a month and being avoided I only got my money back because I filed an invalid charge complaint with my credit card company. These people are shady!! They lie, and are terrible as not only business owners but also at managing the business itself!! Speaking to the man that cancelled my move was talking to someone who has no experience in the moving industry! This is the worst company I have ever dealt with.

6. Z

   Zdenek

   Source: MoveAdvisor · Forest Hills, NY to Irving, TX

   22 Sep 20172-bedroomPaid $4,100

   Stole my Money.

   STAY AWAY! Company gave me offer to my required day, I paid 10% deposit. After I asked for confirmation of moving date and time I got response on change in the date they can move me.Obviously I couldn't, so I asked for money back and got declined. Very bad customer experience, very poor communication and no limited response, none to emails. Unprofessional, was treated badly, not by questions but by order "this is what's going to happen, you move 1 day earlier", etc. My sales person was Tom.

7. F

   Fang H.

   Source: MoveAdvisor · Trenton, NJ to Apex, NC

   15 May 20172-bedroomPaid $3,258

   Moving.

   When they unload my furnitures, they damaged my new house walls. One of the worker is not professional at all. He dragged my furnitures instead carrying. I spend over half the estimate price for 2 bedrooms moving! This is my first time & last time using this company!

8. S

   Sylvan G.

   Source: MoveAdvisor

   31 Oct 2016Paid $1,900

   Moving company.

   Firstly, one of the 2 crew members was very inexperienced. We observed the foremen instructing him what to do and how to do things. He was not familiar with how to move and manipulate item in the best and most safe way to avoid damage. We did not receive quality work from this person and it negatively affected the efficiency and quality of the move. 2. Overall the move took excessively long probably, in part, due to the extreme inexperience of one of the crew members and just the shear slow movement of the whole crew! We moved with your company only one year ago from the same type of set up, and it took at least 3-4 hours less time with the same amount of labor! We only acquired 2 more pieces of furniture in the interim, but the distance to our new location was a mere five minutes away as apposed to the half hour last time! The foreman said “there were a lot of ‘small boxes’ but we packed exactly the same way as last year! 3. Upon arrival at the new house, the foremen offered to either fix the total fee or to continue working on the clock by the hour. We chose the not fix the fee and from that point forward as we didnt think in a million years it would take that long! Yet ofcourse we were wrong! It was very evident that the crew slowed their work pace purposely (especially the foreman) to run up the time unnecessarily. This included, them unpacking slowly, not using both hand trucks to bring boxes in the house, carrying one item at a time in one hand with the other hand empty. 4. On top of all this, you would think that the slow “careful” move would at least prevent any damage of objects but the opposite was true and unacceptable.The following items were damaged by Premier during the move: a. Bookshelf scratched badly b. Child’s toy car – steering wheel broken off c. Mattress – corner damaged d. Hardwood floor – 2 floor on the way to master bedroom – my wife observed the crew dragging the bed frame along the floor 5. Metal step ladder – we cannot locate our metal step ladder anywhere in the house and we are sure it was taken from the departure point.