Primeway Movers

Reviews

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1. B

   Bgbg

   Source: MoveAdvisor

   11 Jul 20171-bedroomPaid $1,835

   Worst moving experience ever.

   We gave Primeway Movers exact number and dimensions of our stuff. When the movers arrived on the day of the move, they decided to increase the price 40% claiming that our standard Uhaul moving boxes "looked bigger". When we didn't immediately accept, they have suddenly left without moving our stuff. On top of that, they refused to pay back our deposit. I would not recommend anyone to work with them.

2. P

   Phil

   Source: MoveAdvisor

   28 Jun 20174-bedroomPaid $7,000

   Real Customer.

   These guys were sent a quote from a different moving company and we provided them a checklist of every single item and box to move. Other company quote was $4500, Primeway was $5500. Other company had a 24 foot and a 16 foot truck planned for the job. We went with Primeway because they could deliver on day or day after our move while other company was a week later. Primeway showed up with one small 26 foot truck. I said that I don't think the truck is big enough for all our stuff (4 bedroom house). Guy said truck holds 2400 cubic feet and the estimated amount is 1800 cubic feet. I told him okay, but all our stuff doesn't fit perfectly together so I still don't think it will fit. He said if we have more than their estimated 1800 cubic feet of stuff that will be an adjusted price. I called company and said their quote was their quote and if they come up with 1800 cubic feet (other company had 1900 cubic feet) that is on them and I am only paying their quote price. She said they have to adjust based on actual. At this point there is nothing I can really do. They are there to move us on day we have to be out and they have over $1000 deposit from is. What can I do. I told the girl on the phone they better not try to charge me more or I will slam them on every review site I can find. Well after everything didn't fit and we had to leave some stuff, guy comes in house with (oh yeah, they only showed up with 3 guys to move) checklist and says total cost is $8263 but he will only charge us $7000 as a favor to Grace who was the girl in the office I spoke to. Oh, wow, what a favor! Charged us $1500 more than their estimate and didn't even get all our stuff and we did a lot of the moving ourselves because they only had three guys. Then the stupid company gets to our new house at like 7:00 pm to move stuff in and they only have 2 freaking movers. We moved as much stuff as the two movers and they still were here until 2:00 am. They were rushing and didn't even put all the furniture back together. Walls are scratched to all heck in our brand new house. They broke our treadmill wiring and a leg on our brand new dining room hardwood bench. All these other reviews have got to be written by this company. These guys were the worst. I wish I had gone with the other company and just lived in an empty house for a week. They said more for packing 2 large TVs and extra for heavy item (treadmill). Total BS, those items were all on the move list. All a big shell game with these guys! AVOID AT ALL COSTS!!